SERVPRO of Central and Downtown Indianapolis

Literally lifesavers for my property. The kindest people to work with and so compassionate especially in stressful situations

Servpro Team Olson got me a plumber within one day (at a time where all plumbers were VERY busy) to fix a damaged drain pipe that was leaking water in my commercial warehouse. From start to finish their communication and quick response was amazing. Highly recommend and I will be using them in the future!

Servpro were very fast and prompt with their service. Mario and Spencer were helpful explaining everything to us, so we understood the damage that the ice dam caused to our walks. They made sure to check that only that one section had water damage and it wasn’t anywhere else.

We had a water leak from a major supply line from a water heater supplying an apartment building. The ServPro team was onsite within a few hours of our calling them and once they got to work, our team could breath a sigh of relief. They did an excellent job of cleaning up the space, drying out the drywall and flooring, necessary demo, and keeping the work space clean. The team took steps to make sure the work space was safe: the work space was clean, edged of flooring were taped over, electrical cords were taped down to prevent trip hazards, and the walkways were covered with protective covering. In addition to their onsite professionalism, their administrative skills left me very impressed: the team supplied consistent updates about progress, clearly explained next steps, worked directly with our insurance provider, and were polite and respectful when working with our residents.

Jacob, with Indy West’s location was extremely professional, knowledgeable and helpful with all aspects of remediation. He communicated well and was very forthcoming and willing to work around our schedule. I hope to never need Servepro’s services in the future, but if we do, I would request Jacob over and over.

Super responsive!! We found a leak in our roof, and a couple days later we noticed mold growing on the drywall in the living room. This company was out and started drying out our living room within a day. Not only were they super responsive , they ensured they weren't disrupting asbestos containing materials before they started the clean-up. Can't recommend them enough!

Mario and team did a thorough job of drying my place out after water heater malfunction. He and his team’s expertise and work ethic were top notch. Highly recommend.

Servpro saved the day when my basement flooded!! Mario, Spencer, and the other guys on the team worked quickly and professionally to get the water out of my basement. They set up dryers and dehumidifiers, paying close attention to exactly where they need to be placed. I highly recommend this company! Thank you, Mario!!