Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Central and Downtown Indianapolis

Meet Our Team

All it takes is one call to SERVPRO of Central and Downtown Indianapolis. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Central and Downtown Indianapolis
Our Google Reviews
(317) 243-0896
4.9
(42 reviews)
Meet our Team. Here to Help 24/7
  • Drew Bradley, Vice President, team member at SERVPRO of Central and Downtown Indianapolis

    Drew Bradley, Vice President

    Drew Bradley brings more than 26 years of experience in the construction industry, including nearly 15 years specializing in restoration services. Throughout his career, he has built a reputation for strong leadership, operational excellence, and a people-first approach to business.

    In November 2025, Drew joined SERVPRO Team Olson as Vice President. In his role, he is focused on developing team members, driving operational success, and creating exceptional experiences for both customers and employees. He believes that the foundation of every successful organization is its people and is passionate about fostering a culture built on accountability, growth, and service.

    Drew holds multiple IICRC certifications, including Water Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT). His combination of technical expertise and leadership experience allows him to effectively guide teams through complex restoration and construction challenges.

    Beyond his professional accomplishments, Drew is deeply committed to faith, family, and personal growth. He is passionate about leadership development, mentoring others, and helping people reach their full potential both personally and professionally. Known for his authenticity, work ethic, and servant-leadership mindset, Drew strives to make a positive impact on everyone he works with and serves.

    As he continues his journey with SERVPRO Team Olson, Drew remains focused on building strong relationships, developing future leaders, and creating lasting success for his team, customers, and community.

  • Tyler Croker, General Manager - Construction, team member at SERVPRO of Central and Downtown Indianapolis

    Tyler Croker, General Manager - Construction

    Tyler Croker serves as the General Manager of Construction for SERVPRO Team Olson. Tyler first joined the company in Colorado on October 19, 2020, and relocated to Indianapolis on December 1, 2023, to lead the construction division.

    Tyler began his career with three years of experience as a carpenter before joining SERVPRO Team Olson as a construction foreman. Demonstrating a commitment to professional growth, he mastered Xactimate and advanced into a Project Coordinator role before transitioning into his current leadership position. Prior to his time in the restoration industry, Tyler spent nine years with King Soopers/Kroger, where seven of those years were in management roles.

    Tyler’s diverse background in skilled trades and long-term management allows him to effectively oversee complex construction projects while fostering a high-performing team.

    Tenure: With SERVPRO Team Olson since October 2020; with the INDY team since December 2023

    Experience: Over 15 years of management and construction experience, including expertise in Xactimate and restoration project coordination.

  • Tyler Davis, General Manager - Mitigation, team member at SERVPRO of Central and Downtown Indianapolis

    Tyler Davis, General Manager - Mitigation

    Tyler Davis has been a GM of Mitigation with SERVPRO Team Olson since January 2026. Prior to joining SERVPRO, He spent over 13 years with Paul Davis Restoration in Tampa FL.

    In his current role, Tyler partners with property managers, Maintenance teams businesses, general contractors and clients to provide trusted restoration solutions and support during unexpected property emergencies and disastrous events. His extensive background in restoration has strengthened his ability to build meaningful industry connections.

    Tyler is passionate about fostering genuine partnerships, strengthening community relationships, and serving as a trusted resource throughout the restoration process. He is a true Bucs fan and can't wait to bring warmth to the SERVPRO team.

    Tenure: With SERVPRO Team Olson since January 2026

    Relevant Certifications: IICRC WTR and BIO trauma

    Experience: Over 13 years of experience in the restoration and construction industry

  • Alyssa Housty, Office Manager, team member at SERVPRO of Central and Downtown Indianapolis

    Alyssa Housty, Office Manager

    Alyssa Housty serves as Office Manager for SERVPRO Team Olson, supporting daily office operations, team coordination and customer communication. With over 15 years of customer service experience and a background in leadership and administrative support, she brings strong organizational, communication, and problem-solving skills to the team.

    Alyssa joined SERVPRO Team Olson in January 2026.

  • Alicia Posey, Business Development Rep, team member at SERVPRO of Central and Downtown Indianapolis

    Alicia Posey, Business Development Rep

    Alicia Posey has been a Business Development Representative with SERVPRO Team Olson since May 2025. Prior to joining SERVPRO®;, she spent over a decade in the restaurant industry, building a career centered around exceptional customer service, relationship development, and creating memorable experiences for others.

    In her current role, Alicia partners with property managers, businesses, and community organizations to provide trusted restoration solutions and support during unexpected property emergencies. Her extensive background in hospitality has strengthened her ability to build meaningful connections, understand client needs, and deliver service with professionalism and care.

    Alicia is passionate about fostering genuine partnerships, strengthening community relationships, and serving as a trusted resource throughout the restoration process.

    Tenure: With SERVPRO Team Olson since May 2025

    Experience: Over a decade of experience in the restaurant industry with a strong focus on customer service, relationship building, and community engagement.

What our
customers are saying

I am so happy with the job that this company made in my home in special with the guys who were making all the effort to let everything clean, Jacob E and Jacob C, they are excellent teamwork, very professionals and super polite and respectful. Thank you so much.

Paula Haro

Literally lifesavers for my property. The kindest people to work with and so compassionate especially in stressful situations

Alyssa Rudisel

Servpro Team Olson got me a plumber within one day (at a time where all plumbers were VERY busy) to fix a damaged drain pipe that was leaking water in my commercial warehouse. From start to finish their communication and quick response was amazing. Highly recommend and I will be using them in the future!

Macie Lively

Servpro were very fast and prompt with their service. Mario and Spencer were helpful explaining everything to us, so we understood the damage that the ice dam caused to our walks. They made sure to check that only that one section had water damage and it wasn’t anywhere else.

marijane vest

We had a water leak from a major supply line from a water heater supplying an apartment building. The ServPro team was onsite within a few hours of our calling them and once they got to work, our team could breath a sigh of relief. They did an excellent job of cleaning up the space, drying out the drywall and flooring, necessary demo, and keeping the work space clean. The team took steps to make sure the work space was safe: the work space was clean, edged of flooring were taped over, electrical cords were taped down to prevent trip hazards, and the walkways were covered with protective covering. In addition to their onsite professionalism, their administrative skills left me very impressed: the team supplied consistent updates about progress, clearly explained next steps, worked directly with our insurance provider, and were polite and respectful when working with our residents.

Tyler Selby

Jacob, with Indy West’s location was extremely professional, knowledgeable and helpful with all aspects of remediation. He communicated well and was very forthcoming and willing to work around our schedule. I hope to never need Servepro’s services in the future, but if we do, I would request Jacob over and over.

Tanner Webster

Super responsive!! We found a leak in our roof, and a couple days later we noticed mold growing on the drywall in the living room. This company was out and started drying out our living room within a day. Not only were they super responsive , they ensured they weren't disrupting asbestos containing materials before they started the clean-up. Can't recommend them enough!

Nikki Brown

Mario and team did a thorough job of drying my place out after water heater malfunction. He and his team’s expertise and work ethic were top notch. Highly recommend.

Terry Angel

Servpro saved the day when my basement flooded!! Mario, Spencer, and the other guys on the team worked quickly and professionally to get the water out of my basement. They set up dryers and dehumidifiers, paying close attention to exactly where they need to be placed. I highly recommend this company! Thank you, Mario!!

Angie Goodman

About Us

Erik Olson graduated from the University of Northern Colorado in 2006 with a B.S. in Business Administration. His education propelled him to quickly help build a thriving SERVPRO business, Olson Restoration/SERVPRO of Greater Boulder in Colorado. In 2012, he became President and CEO.

Erik has been with his family-owned company, SERVPRO of Greater Boulder, since 1980. He, along with co-owners Kristine C. Olson and Scott Beck, is now the owner of five SERVPRO franchises across Colorado, Texas, Indiana, Maryland, Washington, D.C., and Canada, offering services ranging from mitigation to full restoration. He was the first to own a SERVPRO franchise internationally. Erik also leads one of the three Commercial SERVPRO Global Disaster Recovery Teams in the nation.

Olson Restoration acquired SERVPRO of Central and Downtown Indianapolis in March 2020. The team there welcomes him and is excited to continue growing the business together in both the residential and commercial sectors.

Erik has been recognized by SERVPRO corporate for his outstanding achievements and contributions to excellence. He is well-versed not only in residential losses but also in all types of commercial damages. Erik is ready to help clients get their schools, hospitals, and other retail businesses back up and running while navigating the challenges that come with such complex projects.

He lives in Longmont, Colorado, with his wife, Kacey, and their three children. A man of faith, Erik strongly believes in giving back to his community and is involved with numerous philanthropic projects and charities.

Erik S. & Kristine C. Olson, Scott Beck
Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Central and Downtown Indianapolis

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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