Meet Our Team
All it takes is one call to SERVPRO of Central and Downtown Indianapolis. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
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SERVPRO of Central and Downtown Indianapolis
![Drew Bradley, Vice President, team member at SERVPRO of Central and Downtown Indianapolis]()
Drew Bradley, Vice President
Drew Bradley brings more than 26 years of experience in the construction industry, including nearly 15 years specializing in restoration services. Throughout his career, he has built a reputation for strong leadership, operational excellence, and a people-first approach to business.
In November 2025, Drew joined SERVPRO Team Olson as Vice President. In his role, he is focused on developing team members, driving operational success, and creating exceptional experiences for both customers and employees. He believes that the foundation of every successful organization is its people and is passionate about fostering a culture built on accountability, growth, and service.
Drew holds multiple IICRC certifications, including Water Restoration Technician (WRT), Fire and Smoke Restoration Technician (FSRT), and Odor Control Technician (OCT). His combination of technical expertise and leadership experience allows him to effectively guide teams through complex restoration and construction challenges.
Beyond his professional accomplishments, Drew is deeply committed to faith, family, and personal growth. He is passionate about leadership development, mentoring others, and helping people reach their full potential both personally and professionally. Known for his authenticity, work ethic, and servant-leadership mindset, Drew strives to make a positive impact on everyone he works with and serves.
As he continues his journey with SERVPRO Team Olson, Drew remains focused on building strong relationships, developing future leaders, and creating lasting success for his team, customers, and community.
![Tyler Croker, General Manager - Construction, team member at SERVPRO of Central and Downtown Indianapolis]()
Tyler Croker, General Manager - Construction
Tyler Croker serves as the General Manager of Construction for SERVPRO Team Olson. Tyler first joined the company in Colorado on October 19, 2020, and relocated to Indianapolis on December 1, 2023, to lead the construction division.
Tyler began his career with three years of experience as a carpenter before joining SERVPRO Team Olson as a construction foreman. Demonstrating a commitment to professional growth, he mastered Xactimate and advanced into a Project Coordinator role before transitioning into his current leadership position. Prior to his time in the restoration industry, Tyler spent nine years with King Soopers/Kroger, where seven of those years were in management roles.
Tyler’s diverse background in skilled trades and long-term management allows him to effectively oversee complex construction projects while fostering a high-performing team.
Tenure: With SERVPRO Team Olson since October 2020; with the INDY team since December 2023
Experience: Over 15 years of management and construction experience, including expertise in Xactimate and restoration project coordination.
![Tyler Davis, General Manager - Mitigation, team member at SERVPRO of Central and Downtown Indianapolis]()
Tyler Davis, General Manager - Mitigation
Tyler Davis has been a GM of Mitigation with SERVPRO Team Olson since January 2026. Prior to joining SERVPRO, He spent over 13 years with Paul Davis Restoration in Tampa FL.
In his current role, Tyler partners with property managers, Maintenance teams businesses, general contractors and clients to provide trusted restoration solutions and support during unexpected property emergencies and disastrous events. His extensive background in restoration has strengthened his ability to build meaningful industry connections.
Tyler is passionate about fostering genuine partnerships, strengthening community relationships, and serving as a trusted resource throughout the restoration process. He is a true Bucs fan and can't wait to bring warmth to the SERVPRO team.
Tenure: With SERVPRO Team Olson since January 2026
Relevant Certifications: IICRC WTR and BIO trauma
Experience: Over 13 years of experience in the restoration and construction industry
![Alyssa Housty, Office Manager, team member at SERVPRO of Central and Downtown Indianapolis]()
Alyssa Housty, Office Manager
Alyssa Housty serves as Office Manager for SERVPRO Team Olson, supporting daily office operations, team coordination and customer communication. With over 15 years of customer service experience and a background in leadership and administrative support, she brings strong organizational, communication, and problem-solving skills to the team.
Alyssa joined SERVPRO Team Olson in January 2026.
![Alicia Posey, Business Development Rep, team member at SERVPRO of Central and Downtown Indianapolis]()
Alicia Posey, Business Development Rep
Alicia Posey has been a Business Development Representative with SERVPRO Team Olson since May 2025. Prior to joining SERVPRO®;, she spent over a decade in the restaurant industry, building a career centered around exceptional customer service, relationship development, and creating memorable experiences for others.
In her current role, Alicia partners with property managers, businesses, and community organizations to provide trusted restoration solutions and support during unexpected property emergencies. Her extensive background in hospitality has strengthened her ability to build meaningful connections, understand client needs, and deliver service with professionalism and care.
Alicia is passionate about fostering genuine partnerships, strengthening community relationships, and serving as a trusted resource throughout the restoration process.
Tenure: With SERVPRO Team Olson since May 2025
Experience: Over a decade of experience in the restaurant industry with a strong focus on customer service, relationship building, and community engagement.
What our
customers are saying
These guys are great people. A great team and a great company. I've worked with SERVPRO several times and they always put the customer first and make the process some much easier for me. Thank you!
This company treated me and my family with great respect and empathy after our house fire. They cleaned all of our belongings and restored my house fast and efficiently. I am beyond impressed with their fast response and professionalism. I would definitely recommend them to anyone.
The fire suppression system went off in our hotel after a guest hung their clothes on the sprinkler head in the room they were staying in. It caused an awful mess, but SERVPRO made the entire process much easier for all of us. The team was led by Adrew and Chad, and I'm totally impressed with how we were treated and how fast we were able to reopen the hotel.
A huge thank you to Adrew and his team for the fast and professional service. My toilet backed up and made a huge mess. I called SERVPRO at noon on Saturday, and they were at my house cleaning up the mess by 2pm. Thanks again for all you did to help us.
SERVPRO dried my house after a pipe burst last month. They did a great job, and I would recommend them to any of my friends and family.
Thank you for cleaning up after my kitchen fire. I really appreciate how you guys made it "Like it never even happened." I saw that written on your business card and thought it would be good to use in my testimonial. My whole house is so clean, and I just wanted to say thank you for everything.
We had water in our crawl space and didn't know it. Over the course of about two weeks or so, mold grew and became a huge problem. SERVPRO of Central Indianapolis cleaned the crawl space and now we don't have mold down there. I'm glad I called a professional company to handle this problem.
Our power went out during a storm and our basement flooded. Thankfully SERVPRO came out and we didn't have to try to do it ourselves. My insurance company knew who they are and said yes, they are a good and reputable company.
My insurance company suggested I call SERVPRO to remove the water and dry my house. My water heater leaked, and water was in every room on the lower level of the house. They came out fast and removed all the water and set some fans and dehumidifiers. After a few days my house was completely dried. Thet even came back each day to monitor and make sure the drying process was working. Thanks a bunch, from the Adamilla Family.
About Us
Erik Olson graduated from the University of Northern Colorado in 2006 with a B.S. in Business Administration. His education propelled him to quickly help build a thriving SERVPRO business, Olson Restoration/SERVPRO of Greater Boulder in Colorado. In 2012, he became President and CEO.
Erik has been with his family-owned company, SERVPRO of Greater Boulder, since 1980. He, along with co-owners Kristine C. Olson and Scott Beck, is now the owner of five SERVPRO franchises across Colorado, Texas, Indiana, Maryland, Washington, D.C., and Canada, offering services ranging from mitigation to full restoration. He was the first to own a SERVPRO franchise internationally. Erik also leads one of the three Commercial SERVPRO Global Disaster Recovery Teams in the nation.
Olson Restoration acquired SERVPRO of Central and Downtown Indianapolis in March 2020. The team there welcomes him and is excited to continue growing the business together in both the residential and commercial sectors.
Erik has been recognized by SERVPRO corporate for his outstanding achievements and contributions to excellence. He is well-versed not only in residential losses but also in all types of commercial damages. Erik is ready to help clients get their schools, hospitals, and other retail businesses back up and running while navigating the challenges that come with such complex projects.
He lives in Longmont, Colorado, with his wife, Kacey, and their three children. A man of faith, Erik strongly believes in giving back to his community and is involved with numerous philanthropic projects and charities.