We had a water leak from a major supply line from a water heater supplying an apartment building. The ServPro team was onsite within a few hours of our calling them and once they got to work, our team could breath a sigh of relief. They did an excellent job of cleaning up the space, drying out the drywall and flooring, necessary demo, and keeping the work space clean. The team took steps to make sure the work space was safe: the work space was clean, edged of flooring were taped over, electrical cords were taped down to prevent trip hazards, and the walkways were covered with protective covering. In addition to their onsite professionalism, their administrative skills left me very impressed: the team supplied consistent updates about progress, clearly explained next steps, worked directly with our insurance provider, and were polite and respectful when working with our residents.