Meet Our Team
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SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle
Ben Dove
Production Manager
Ben is our most experienced employee, working with SERVPRO since 2006.
His extensive IICRC certifications include Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Applied Microbial Remediation, Carpet Cleaning, and Trauma & Crime Scene Cleanup.
Besides displaying immense leadership skills when directing a crew, Ben has contributed to many National Recovery Team rescues, including the Coal City Tornado Disaster and the Ohio Flooding.
He appreciates working with SERVPRO because every day presents a new challenge. In his free time, Ben volunteers at the Spartan Race with his brother, Micah.
Connor Wiebe
Production Manager
Connor started with SERVPRO in 2021 as a production technician, rose to crew chief, then had the opportunity to roll into the estimator position on the marketing team, and since May 2025, has been a production manager.
He has several years of experience and has the following certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire and Smoke Damage Restoration, and Odor Control.
His favorite part about working for SERVPRO is that every day holds something new to learn and can be completely different from the day before. Connor is an Army veteran who enjoys cooking and watching sports during his free time.
Andres Uriostegui
Restoration Supervisor
Andres is a restoration supervisor with experience in property restoration since 2013.
He has several years of experience and has the following certifications from the IICRC: Water Damage Restoration, Applied Structural Drying Technician, and Trauma and Crime Scene Technician.
Andres enjoys his work and strives to complete every job quickly and efficiently.
Brian Graham
Restoration Supervisor
Brian joined our SERVPRO team in February 2022, bringing 7 years of experience in the residential construction field, as well as 2 years of experience working on mitigation projects.
He has several years of experience and holds the following IICRC certifications: Water Damage Restoration, Fire and Smoke Damage Restoration, and Odor Control.
Brian's favorite part about working for SERVPRO is working alongside other team members to assist customers with their needs. He looks forward to learning and working towards earning certifications to grow within the company. In his free time, Brian enjoys playing video games, hanging out with friends, attending sporting events, and traveling.
Joseph Golden
Restoration Supervisor
Joe joined our SERVPRO team in October 2023. His first position was as a Restoration Technician, and a year later, he was promoted to Restoration Supervisor based on his hard work and dedication.
He has experience and holds the following IICRC certifications: Water Damage Restoration.
Words from him: "I oversee and coordinate restoration projects from start to finish, ensuring that homes and businesses are returned to preloss condition quickly and efficiently. I take pride in leading a team that prioritizes quality, safety, and customer satisfaction. I'm committed to making a stressful situation as smooth and seamless as possible for our clients."
Michael Dreiling
Restoration Supervisor
Mike joined our SERVPRO team in April 2024. He is a restoration supervisor with experience in property restoration since 2021.
He has experience and holds the following IICRC certifications: Water Damage Restoration Technician and Trauma and Crime Scene Technician.
Victor Uriostegui
Restoration Technician
Victor joined our SERVPRO team in June 2024.
Our technicians' work is essential to the company, as it helps meet the service needs of each project by providing quality, consistent, and efficient work.
Oscar Suarez
Restoration Technician
Oscar joined our SERVPRO team in August 2024.
Our technicians' work is essential to the company, as it helps meet the service needs of each project by providing quality, consistent, and efficient work.
Javier Mota
Restoration Technician
Javier joined our SERVPRO team in August 2024.
Our technicians' work is essential to the company, as it helps meet the service needs of each project by providing quality, consistent, and efficient work.
Pedro Villalobos
Restoration Technician
Pedro joined our SERVPRO team in September 2024.
Our technicians' work is essential to the company, as it helps meet the service needs of each project by providing quality, consistent, and efficient work.
George Foster
Construction Manager
George is the Construction Manager and joined our SERVPRO team in November 2024, bringing over 25 years of experience in the industry.
George specializes in building single and multi-family residential projects. He is skilled in planning, budgeting, and overseeing every detail of the construction process. In addition to building, George is a licensed home inspector, having reviewed over 1,000 residential and commercial structures.
Scott Biddinger
Construction Superintendent
Scott is the Construction Superintendent, and he joined our SERVPRO team in March 2025.
Bisa O'Connell
Job File Coordinator
Bisa is the Job File Coordinator for mitigation, and she joined our SERVPRO team in April 2025.
Bisa brings a thoughtful, solutions-focused approach to every project she supports. With a strong background in customer service and personnel coordination, she excels at keeping operations running smoothly and keeping the team informed.
Her dedication to both people and process makes her a valuable part of the team.
Outside of work, Bisa is a devoted parent of three kids and two cats, and enjoys creating handmade crochet clothing. She approaches life with creativity, care, and a genuine passion for making things better, both at home and in her professional endeavors.
Marcela Villegas
Accounting and HR Administrator
Marcela joined the SERVPRO team in 2019, and we couldn't be happier to have her on board. With over 10 years of experience in customer service and accounting, Marcela is an invaluable asset to the team at SERVPRO. She enjoys the variety of challenges and experiences that every day brings, and she looks forward to learning more about the restoration industry.
In her free time, Marcela enjoys spending time with her family, exploring new restaurants and different varieties of foods, and binge-watching Netflix TV shows and movies.
Davis Crowell
Business Development Representative
Davis Crowell finds it thrilling and valuable to work with SERVPRO as our Business Development Manager. "We start each day discussing what we need to accomplish to provide the best possible care for our clients."
He believes working for a franchise focused on helping others is an excellent way to spend the day.
What our
customers are saying
Great people to help get your life back to normal after the unexpected happens!
They were prompt, detailed oriented, reasonably priced and got the job done. Very satisfied with their work and would recommend them to others.
I hired SERVPRO to deep clean a condo before listing it for sale. They did a wonderful job! It just sparkled after they were done and sold rather quickly. I would recommend them to anyone.
SERVPRO did an amazing job with my home restoration!
They were always respectful, prompt, reliable, easy to contact & took a very caring approach to completing the job. It was wonderful working with Elliott and the work that was completed was professional, clean & everything looks great!
Had a bad experience with the local franchise. Ashley from your office was very pleasant and helpful and saved my opinion of SERVPRO. While you were unable to provide the exact service we needed she was respectful and there was no high pressure to make a sale.
They were very professional, took care of the problem quickly and were excellent about communicating the times they would be there. I will definitely use them again!
We worked with SERVPRO to clean our basement. Campbell and his team were great and I would highly recommend them!
These are wonderful people to work with. My basement flooded from the water heater and they came out immediately to take care of all the wet carpeting and dry out my basement and repair the walls. Another very nice gentleman came out with a nice carpet samples for me to pick from for replacement. A gentleman named Campbell was so pleasant to work with. I would recommend everybody to write their phone number down in case of an emergency.
Very professional, and they were excellent at communicating exactly what to do, how long they would be there, and arrival time.
Great people to help get your life back to normal after the unexpected happens!
They were prompt, detailed oriented, reasonably priced and got the job done. Very satisfied with their work and would recommend them to others.
I hired SERVPRO to deep clean a condo before listing it for sale. They did a wonderful job! It just sparkled after they were done and sold rather quickly. I would recommend them to anyone.
SERVPRO did an amazing job with my home restoration!
They were always respectful, prompt, reliable, easy to contact & took a very caring approach to completing the job. It was wonderful working with Elliott and the work that was completed was professional, clean & everything looks great!
Had a bad experience with the local franchise. Ashley from your office was very pleasant and helpful and saved my opinion of SERVPRO. While you were unable to provide the exact service we needed she was respectful and there was no high pressure to make a sale.
They were very professional, took care of the problem quickly and were excellent about communicating the times they would be there. I will definitely use them again!
We worked with SERVPRO to clean our basement. Campbell and his team were great and I would highly recommend them!
These are wonderful people to work with. My basement flooded from the water heater and they came out immediately to take care of all the wet carpeting and dry out my basement and repair the walls. Another very nice gentleman came out with a nice carpet samples for me to pick from for replacement. A gentleman named Campbell was so pleasant to work with. I would recommend everybody to write their phone number down in case of an emergency.
Very professional, and they were excellent at communicating exactly what to do, how long they would be there, and arrival time.
About Us
SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
