Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Carbondale / Marion
Our Google Reviews
(618) 998-8828
4.8
(113 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
113 Reviews
4.8
Leave Us A Review
Cory Etherton
about 2 months ago

After storm damage, a new roof was needed, and at the advice of others, Servpro of Carbondale/Marion was contacted. We didn't even know Servpro of Carbondale/Marion did roofing jobs. As of last night we have a new beautiful roof on our home again. This was done quickly and professionally by all involved, but the entire project was managed by Troy, who truly went above and beyond. Never pressured us to buy or do anything we did not want or need. We would highly recommend Servpro of Carbondale/Marion to anyone in need, and hopefully it's a long time from now, but we will contact again in the future for any repairs.

Michael Morgan
about 2 months ago

Zack and Taylor of servpro out of Marion came to remove floors,ect.that water damaged at our residence. They done a excellent job. I am very happy with their work. I highly recommend them both.

Pamela Morgan
about 2 months ago

Taylor and Zack from Servpro in Marion came out to do work at our place when we had water damage. These guys done a great job on our water damage remediation . They are very respectful, hardworking and knowledgeable to complete the job. Fantastic workers and I highly recommend them.

rose niebrugge
2 months ago

Had 4 inches water throughout our finished basement . We had a tremendous rainstorm and electricity was off It was a terrible morning at our home till I quickly made decision to call ServPro to help us recover. They came that first day and did thorough examination after the water had drained out after electricity returned. So our basement has been cleaned up and dried out and I have to compliment the men that came to help us The men came from Marion office. Charlie was the leader of the team and he was helped with three very kind and dedicated workers Their names were Seth, Dakota, and Zack. All for were very knowledgeable and very professional and I appreciate their help so much. Hoping my basement doesn’t flood again but if I have any big damage I wouldn’t hesitate to call ServPro

Lil One
3 months ago

Brayden and Zack were prompt and courteous. Highly recommend them!

Mary Dunlop
3 months ago

Gavin, Dylan Charlie, Shelly and Ric were so helpful and very professional made us feel like we were in good hands Dakota,Michael,Danny Cindy, Jon, Shawn, Jack , Arianna,, Shy, Carlos, Marina ,Seth, Brandon,Yenneth,Franco,Taylor,,Daniella,Bryce, Angel and Alyssa worked so hard on the clean up. We can’t thank you enough Hope we didn’t forget anybody

Rebecca O'Neill
4 months ago

We had a great experience with Gavin Taylor from ServPro. He managed the cleaning and removal of the damage caused by a fire loss. I really appreciated how easy going Gavin was and that he throughly explained the process as they progressed. It was a LOT of work for them and they did a GREAT JOB!

Benji Oliver
4 months ago

They were pretty quick and efficient. Shay was very nice and did her best to get answers to my questions.

Autumn Bevely
4 months ago

Gavin was professional, responsive, and knowledgeable throughout the entire process. He explained everything clearly and made a stressful situation much easier to handle. The team at Servpro did excellent work, and I appreciate their attention to detail and commitment to customer service. I would definitely recommend Servpro to anyone needing restoration services.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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