Emergency Water Extraction & Structural Drying Services

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SERVPRO of Clinton and SERVPRO of Sterling

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(563) 212-2874

4.9

(64 reviews)

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(563) 212-2874

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

64 Reviews

4.9

Leave Us A Review

Adina Blazevic

21 days ago

If I could give more than 5 stars I would! I had an accident over the weekend when we got about 5 inches of rain in 24 hours where a door to my car was left open…. I am not from this area. I immediately called Saturday morning early and they told me they were closed Saturdays but they could have a technician come out and get fans and dehumidifiers going in my car immediately. We had already gotten the large chunk of water out but my carpet inside the car was still soaked. The fact that a business was willing to do that, and not charge an arm and a leg to take it on a weekend and have it run with fans over the weekend was so huge. I am a single mom and I have been screwed over at dealerships and for certain services by myself at times and the fact that this place was so kind and considerate is huge. I will tell everyone about how nice they were! The girl on the phone for booking was nice and the technician was super nice and professional. 100/10 recommend. THANK YOU!

Gini Mormon

about 1 month ago

I found the pricing to be somewhat high. Although I did not decide to use this company to resolve my issue, Chris was a very knowledgeable and thorough team member. He went above and beyond to help me resolve my issue.

Barb Russell

3 months ago

Like how they called before they came. Logan and Matt very professional and personable. Explained the process, pricing, and asked if any questions. They cleaned the upholstery on our couch and did a great job. Explained other services and mentioned 10% discount for repeat customers. Very impressed. Will definitely be a repeat customer.

Rachel Naeve

7 months ago

I am beyond impressed with the service. My carpet was a mess from a dog and stained from food dye. They were honest about the fact that the food dye would possibly fade but more than likely not come out. The food dye did come out, the carpet looks incredible. The guys were extremely profressional and nice. They went beyond what I expected by even helping move a heavy piece of furniture to my garage. I had only asked they move it to clean the carpet and then move it back because I could not, that I would figure out getting rid of it later. This is the second time I have contacted ServPro to clean this carpet and they did a great job the first time but an even better job this time. Highly recommend.

Caleb Bowen

7 months ago

ServPro is a phenomenal company that is thorough, hardworking, and most importantly, honest with their business practices and pricing. They really do place the customer needs first. I had a water pipe break causing water damage in 2 floors of my house. My insurance company used a pariah company out of Cedar Rapids (avoid that area at all costs!) and I demanded they be fired. I replaced them with ServPro here in Clinton, IA. They had originally performed some testing for us on the construction project in town for Purina to which we were all very impressed with them. I was more than happy that they gave the same level of care and customer service in the residential sector as they had in the commercial sector! Call them and use them. I can assure you with 100% certainty that you will not regret it. I can’t speak for other offices but the Clinton, IA group is first class!

Maureen Gulatto

8 months ago

Excellent, excellent and even more excellent. Matt and Logan did awesome job and honestly I have never had a bad experience in the past 10 years that Servpro has been cleaning my carpets. Prices are fair and service is spectacular

Dawn Eickert

8 months ago

They do a great job

Mary Roling

10 months ago

Have never had someone ever come up to the standard of excellence as the crew who worked on our basement, especially the lead crew people. There was at least two maybe three that were doing that. Your company is so fortunate to have people like that working for you. They were the best of the best. Would recommend them to anyone. What a job they did.

Alvin Alvin

10 months ago

Thankful for such wonderful service. I’m more than satisfied.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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