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Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Hawaii | SERVPRO of Maui
Our Google Reviews
(808) 329-6560
4.9
(105 reviews)
(808) 329-6560

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Packout and Contents RestorationSewage DamageWater DamageStorm DamageFlood Damage

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:
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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
105 Reviews
4.9
Leave Us A Review
Sonia Fusaro
3 months ago

I manage a property in Spreckelsville and I cannot recommend Servpro of Maui enough. After dealing with the stressful water damage emergency at the property their Team was on site incredibly fast. They walked me through the entire mitigation and restoration process, keeping me informed every step of the way. Their communication and professionalism took a huge weight off my shoulders. Kelvin was wonderful to work with! He was thorough, trustworthy, and helped with sincerity and professionalism. Thank you Kelvin & Crew!

Kalei
7 months ago

Mahalo nui loa to SERVPRO of Hawaiʻi (Kona) for their outstanding service after the recent Kona Low storm. Helen was kind and reassuring from the first call and followed through right away. Tammy was thorough and truly caring during the assessment and reconstruction process, and Justin and his crew were hardworking, professional, and took great care in protecting and organizing my belongings. What I expected to be overwhelming turned into a very positive experience. I’m incredibly grateful to the entire team!

Long Rigger
9 months ago

The team from start to finish was great to deal with and did an amazing job

Samantha Riglos
11 months ago

Noel and Kelvin were great in helping me out when my kitchen sink unfortunately experienced a leak that damaged my cabinet underneath. Very professional and informative with the whole process. Great guys and I appreciate all that they did! 5 Stars all day

G Larson
11 months ago

Outstanding service! I’m extremely thankful to Tammy and her crew for helping me throughout this process. It was a difficult time for me but they took care of absolutely everything! Top notch service from the crew! Justin was very knowledgeable. Tammy provided me with the support and information I needed, any time I needed it. I felt 100% taken care of. They earned my trust. Many mahalossssss to Servpro!! Highly recommended! 👍🏽👍🏽💯

prettythings3
about 1 year ago

We suffered garage flooding and mold infestation while away. The Big Island crew was skilled, more than accommodating and very well coordinated. Communication was friendly and competent. The GM went out of her way to ensure everything was properly accomplished and saw to it that even the tiniest detail was efficiently done. We were simply relieved to know that this rather traumatic event was in the most capable hands! Highly recommend.

Wenli Lin
about 1 year ago

This review is for ServPro Pearl City: I recently had a major main pipe blockage that affected various parts of our two bathrooms. The first set of plumbers didn’t fully diagnose the issue and we proceeded with the remediation. However, halfway into the work, the ServPro Pearl City team quickly noticed the leak midway through the project, prompting a pause to complete a second set of diagnosis. After a costly drainage pipe replacement, ServPro returned for the second visit and successfully completed the sanitation and remediation. I found the ServPro Pearl City staff to be knowledgeable, friendly, and always punctual. A special shout-out to Marc Kodani, the project manager, who was always available to answer questions. Besides his expertise, his calm and professional demeanor made the process much easier and very much appreciated.

Yvonne T
about 1 year ago

I recently came home to a flooded condo. I had the pleasure to work with Noel and Kelvin of Servpro who put me at ease with the drying process of my condo. Not only were they professional, they were also very kind and explained everything to me thoroughly. They checked on my condo daily and updated me as needed. I cannot recommend these guys enough with their professionalism and the care with which they dealt with my issue. Everything dried! Mahalo guys for taking such good care of me and for putting me at ease. I'm forever grateful. And highly recommend ServPro!

Dan
over 1 year ago

We had water damage from a leak behind my shower wall and into my bedroom. We called the first company we got a name of, ServoPro, which I knew nothing about. Grant, Aaron and Reggie came out first thing to start the clean up. They arranged for a plumber who came out next day to cap off the leak. Five days and everything cleaned up and done. Everyone was professional, came when they said they would, answered all my questions, Happy with the outcome. Call these Guys if you have any issues.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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SERVPRO of Hawaii | SERVPRO of Maui
77-6435 Kuakini Highway, Suite 201
Kailua-Kona, HI 96740
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