Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Southwest Cobb

Our Google Reviews
(770) 739-2355
4.6
(86 reviews)

Service Areas

Clarkdale, GA | Powder Springs, GA | Austell, GA | Lithia Springs, GA | West Village, GA | Lost Mountain, GA | cobb county, GA

Why Choose SERVPRO® for Sewage Cleanup?

When a sewage backup occurs, fast and professional cleanup is essential. SERVPRO of Southwest Cobb specializes in sewage damage remediation, bringing industry expertise, advanced equipment, and IICRC-certified training to every job. As a women-owned, locally operated franchise, we understand how disruptive and hazardous a sewage emergency can be for homes and businesses in Powder Springs, Austell, and Mableton.

Sewage water—especially Category 3 “black water”—contains harmful bacteria, viruses, parasites, and toxic contaminants. Even small sewage leaks can pose major risks to your health and property. Exposure may lead to respiratory issues, skin irritation, gastrointestinal illness, and long-term mold growth if not handled correctly. Sometimes, DIY is an option, sewage isn't one of them. Our IICRC-certified technicians follow strict health, safety, and sanitation standards to remove hazardous waste, disinfect affected areas, and restore your property to a safe, clean condition.

Whether the cause is a toilet backup, sewer line failure, drain clog, or storm-related overflow, we have the experience to handle it safely and effectively.

Sewage emergencies rarely happen at a convenient time, which is why SERVPRO of Southwest Cobb offers 24-hour emergency service, 365 days a year. No matter when you call, our team responds quickly to protect your property and your health.

When sewage damage strikes, trust SERVPRO of Southwest Cobb to restore your space safely, professionally, and with care.

Call us 24 hours a day.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you to Hugo and Douglas, they came out at 11:15 PM to deal with our flooded basement. That worked throughout the night removing water, moving furniture, ripping up carpet and padding. Our basement has fans and dehumidifiers everywhere to mitigate the damage.

Denise F.
Austell

The crew at SERVPRO was awesome Luis and his crew were in and out of my home in a timely manner and returned it back to the state it was before the damage. I am very happy that they worked with my insurance company and that I was pretty hands off with the exception of picking out the paint and flooring. Very happy for Carl and the entire crew!

Robert C.
Douglasville

The crew at SERVPRO was awesome Luis and his crew were in and out of my home in a timely manner and returned it back to the state it was before the damage. I am very happy that they worked with my insurance company and that I was pretty hands off with the exception of picking out the paint and flooring. Very happy for Carl and the entire crew!

Robert C.
Douglasville

We had a flooded finished basement. Ken, our Construction Manager, was excellent. Every issue was handled to our satisfaction. The office was very helpful in dealing with the insurance company too. Highly recommended.

Jim D
Kennesaw

About Us

With over 20 years of dedicated service, SERVPRO of Southwest Cobb has become a trusted leader in restoration throughout Powder Springs, Austell, and Mableton. As a locally owned and operated franchise, we combine the strength of the nationwide SERVPRO network with the personal care of a team that truly knows and loves this community. Our commitment extends beyond restoration—we proudly support local emergency responders and participate in community initiatives that help keep Southwest Cobb strong and resilient.

Our team is highly trained and certified in water damage restoration, fire cleanup, mold remediation, biohazard cleaning, and reconstruction. With IICRC-certified technicians, EPA-approved mold practices, and OSHA-compliant safety protocols, we provide professional, reliable, and effective solutions for both homes and businesses. As part of a larger SERVPRO franchise family—including Marietta West, East Cobb, South Atlanta, Southeast Cobb, and Bartow County—we also have the manpower and resources to handle large losses and complex projects.

SERVPRO of Southwest Cobb is trusted by Cobb County homeowners, commercial facilities, corporate partners, and government agencies alike. Whether you're dealing with storm flooding, fire damage, mold growth, or structural issues, our team is prepared to respond 24/7 with fast action and expert care. 

When disaster strikes, you deserve a restoration partner who understands your community and treats your property with care. At SERVPRO of Southwest Cobb, we’re here to make it “Like it never even happened.”

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Rachel Johnston, Derek Rogers, Danielle Astin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.