About Us
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SERVPRO of Houston County
About Us
SERVPRO of Houston County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Houston County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Houston County!
Our local SERVPRO of Houston County business has been a locally owned and operated franchise since 2011 under the ownership of Carl Perazzola. Carl became an Corporate Trainer for SERVPRO Industries, Inc. in 2008 and was responsible for SERVPRO franchises all over Georgia. Carl and his team are committed to ensuring all the customers in the Houston County area are treated like family and that each job is successful and up to the SERVPRO standards. Our franchise also offers continuing education classes for agents and adjusters each year. Please contact us for further information.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:Awards
- Franchise of the Year
Affiliations
- Better Business Bureau of Central Georgia
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
- Robins Regional Chamber of Commerce
What our
customers are saying
I am very pleased with the service we received. A hot water leak caused major damage before we realized what was happening. SERVPRO cleaned up the water damaged, replaced flooring, sheet rock, new water heater, and painted. They worked with my insurance and couldn’t have been more professional. I appreciate all they did to make a difficult situation not so traumatic. I would gladly recommend SERVPRO.
The quality of communications, customer service, effective knowledge, support, and TEAM work is beyond reproach. I have used their services twice and each time and with each member of their TEAM I have been impressed. I am impressed because they have exceeded my every expectation. They made me feel valued as a person as well as a customer.
I would like to give an honorary mention as well as my deep thanks to Matt Howell, Mike Caldwell, Kevin Lashley, Flo and Amber for their help with each step of the process. Their support lifted a huge burden off my shoulders. "Thank you, thank you, thank you."
I strongly recommend SERVPRO.
"There was no question when the truck ran into our Christian Service Center that after calling the Diocese, our next call would be to Carl. Based on our experience with Carl after the vandalism, we were pleased to be able to just call him, not have to interview anyone else, and be assured that the job would be done correctly and on time."
Mike truly has been great and throughout this whole process everyone has been great & informative. This has been a painless process to what I initially thought a huge disaster!! Thank you for your service!
Allison is awesome!! Highly recommend using them for any restoration needs! They are always friendly and very helpful.
SERVPRO has done a phenomenal job remedying me of my mold situation and decontaminating my laundry room. Their staff has been amazing in getting the job done over the holidays. I would like to thank Mike and his staff for their services in making a bad situation tolerable. Shane was an amazing young man and worked his butt off, very personable and efficient. His reinforcements, Prentice, Travis, Kevin, Que, and Amber were much appreciated and hard workers as well. SERVPRO has certainly got some gems for employees. Would recommend them to anyone who finds themselves in this kind of situation.
Best experience I could have asked for. Water damage to home while out of town for the Holidays. Mike and Kevin where very attentive and made the best of a bad situation. Highly recommended to anyone in need living in Houston County or the surrounding area!
SERVPRO did a great job at my home that had fire damage. Mike was easy to work with, Shane and Amber did a great job. I recommend them for any damage done.
Thank goodness for SERVPRO of Houston County! After a water pipe burst in my home, they provided exceptional service to me! The team (Kevin, Chris, and Travis) were always on time and responsive to my concerns/texts/calls. They were very friendly and patient with me while I asked 101 questions :-). I felt safe with them being in my home even while I had to be away for work. They cleaned up the area and provided recommendations on how we could salvage as much as I could of the bathroom. They made me feel like we were all a team and this event was OUR problem to handle, not mine alone. I would absolutely use them again and recommend them to anyone!
I am very pleased with the service we received. A hot water leak caused major damage before we realized what was happening. SERVPRO cleaned up the water damaged, replaced flooring, sheet rock, new water heater, and painted. They worked with my insurance and couldn’t have been more professional. I appreciate all they did to make a difficult situation not so traumatic. I would gladly recommend SERVPRO.
The quality of communications, customer service, effective knowledge, support, and TEAM work is beyond reproach. I have used their services twice and each time and with each member of their TEAM I have been impressed. I am impressed because they have exceeded my every expectation. They made me feel valued as a person as well as a customer.
I would like to give an honorary mention as well as my deep thanks to Matt Howell, Mike Caldwell, Kevin Lashley, Flo and Amber for their help with each step of the process. Their support lifted a huge burden off my shoulders. "Thank you, thank you, thank you."
I strongly recommend SERVPRO.
"There was no question when the truck ran into our Christian Service Center that after calling the Diocese, our next call would be to Carl. Based on our experience with Carl after the vandalism, we were pleased to be able to just call him, not have to interview anyone else, and be assured that the job would be done correctly and on time."
Mike truly has been great and throughout this whole process everyone has been great & informative. This has been a painless process to what I initially thought a huge disaster!! Thank you for your service!
Allison is awesome!! Highly recommend using them for any restoration needs! They are always friendly and very helpful.
SERVPRO has done a phenomenal job remedying me of my mold situation and decontaminating my laundry room. Their staff has been amazing in getting the job done over the holidays. I would like to thank Mike and his staff for their services in making a bad situation tolerable. Shane was an amazing young man and worked his butt off, very personable and efficient. His reinforcements, Prentice, Travis, Kevin, Que, and Amber were much appreciated and hard workers as well. SERVPRO has certainly got some gems for employees. Would recommend them to anyone who finds themselves in this kind of situation.
Best experience I could have asked for. Water damage to home while out of town for the Holidays. Mike and Kevin where very attentive and made the best of a bad situation. Highly recommended to anyone in need living in Houston County or the surrounding area!
SERVPRO did a great job at my home that had fire damage. Mike was easy to work with, Shane and Amber did a great job. I recommend them for any damage done.
Thank goodness for SERVPRO of Houston County! After a water pipe burst in my home, they provided exceptional service to me! The team (Kevin, Chris, and Travis) were always on time and responsive to my concerns/texts/calls. They were very friendly and patient with me while I asked 101 questions :-). I felt safe with them being in my home even while I had to be away for work. They cleaned up the area and provided recommendations on how we could salvage as much as I could of the bathroom. They made me feel like we were all a team and this event was OUR problem to handle, not mine alone. I would absolutely use them again and recommend them to anyone!