Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Atlanta

Our Google Reviews
(404) 835-0200
4.9
(151 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Atlanta we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Very pleased with the prompt response and professionalism

ER
MARIETTA

Professional, friendly, and courteous

SB
ATLANTA

I hope I don’t ever have to go through this again, but if I do, the first call will be to SERVPRO! You guys ROCK!

Chris Q
Atlanta

The heavy storms took out our big oak tree, and unfortunately our roof with it. I was very pleased with how quickly your company worked to fix our home and clean up the damage.

Andrew U
Atlanta

I hope we never see a storm like that again, but if I do, I know who I am definitely going to call to help me restore the damages again. Wonderful work to all of you.

Evelyn R
Atlanta

A water pipe broke in my house and caused major damage. I called SERVPRO and their staff came right away and set up fans and what was needed to dry up the water and they did a fantastic job. I will recommend this company for sure.

Fred M
Atlanta

I had a wonderful experience with the team from SERVPRO. Chris, Regan and the other gentleman, were extremely helpful when it came to my water damage. They were very informed, educating and all around wonderful to work with. When I discovered that my insurance company would not cover the work, they were still very helpful through it all. I will definitely recommend them for anyone that I encounter needing their services.

Aledia R.
Atlanta

I had a water heater break and flood some of our basement. I called SERVPRO and they came right out, gave an estimate, and got started. They completed the work in the time frame they said and their actual cost of completing the job was 25% less than their original estimate. Good customer experience from our perspective.

Burke G
Atlanta

Our roof leak went unnoticed for a while, so there was a lot of damage. Your team was still able to fix it all up like new, though, and I’m really impressed.

William T.
Atlanta

Very pleased with the prompt response and professionalism

ER
MARIETTA

Professional, friendly, and courteous

SB
ATLANTA

I hope I don’t ever have to go through this again, but if I do, the first call will be to SERVPRO! You guys ROCK!

Chris Q
Atlanta

The heavy storms took out our big oak tree, and unfortunately our roof with it. I was very pleased with how quickly your company worked to fix our home and clean up the damage.

Andrew U
Atlanta

I hope we never see a storm like that again, but if I do, I know who I am definitely going to call to help me restore the damages again. Wonderful work to all of you.

Evelyn R
Atlanta

A water pipe broke in my house and caused major damage. I called SERVPRO and their staff came right away and set up fans and what was needed to dry up the water and they did a fantastic job. I will recommend this company for sure.

Fred M
Atlanta

I had a wonderful experience with the team from SERVPRO. Chris, Regan and the other gentleman, were extremely helpful when it came to my water damage. They were very informed, educating and all around wonderful to work with. When I discovered that my insurance company would not cover the work, they were still very helpful through it all. I will definitely recommend them for anyone that I encounter needing their services.

Aledia R.
Atlanta

I had a water heater break and flood some of our basement. I called SERVPRO and they came right out, gave an estimate, and got started. They completed the work in the time frame they said and their actual cost of completing the job was 25% less than their original estimate. Good customer experience from our perspective.

Burke G
Atlanta

Our roof leak went unnoticed for a while, so there was a lot of damage. Your team was still able to fix it all up like new, though, and I’m really impressed.

William T.
Atlanta

About Us

The People, Experience, Training, and Equipment to make it… "Like it never even happened."


At SERVPRO of Downtown Atlanta, we specialize in fire, water and mold damage restoration services. An immediate response to your needs is what makes SERVPRO® the largest and most advanced mitigation network available to the property claims marketplace. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and commercial and residential property managers. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Downtown Atlanta specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business. SERVPRO of Downtown Atlanta understands how disruptive property damage can be for homeowners and property managers. In our business, you need us fast! The sooner we arrive, the better chance we have at reducing the damage and saving you money. From large commercial losses to small residential losses, we understand your business and your homes are what matter most. No matter how big or small your structure we’ve got you covered.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown Atlanta.

SERVPRO of Downtown Atlanta offers an array of services. In addition to fire and water damage restoration and mold remediation services, we can assist you with your repairs and rebuild to make us your one-stop-shop. Our SERVPRO professionals are available 24 hours a day, 365 days a year, so when fire and water take control of your life, we help you take it back! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Rick R. Northen
Rick R. Northen
Owner of SERVPRO of Downtown Atlanta

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.