Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Decatur
Our Google Reviews
(404) 378-9998
4.9
(166 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
166 Reviews
4.9
Leave Us A Review
Jeremy Cox
11 days ago

Emily and her team are top notch! They got the job done super proficiently while having the upmost respect for my father and his belongings. The team was very thorough and maintained complete transparency throughout the process. Emily does a great job with communicating every step of the process. I was overall impressed with the care factor of this group which is hard to find in today’s world! Thank you!

Emily Hill
12 days ago

We had such a great experience with SERVPRO, especially Emily and Nicole! They spent two full days cleaning our living room and breakfast room after an outdoor fire resulted in water damage inside our home from the fire hoses. They were incredibly thorough, detail-oriented, experienced, and so kind throughout the entire process. We have four cats and a new baby girl, and they were extremely thoughtful and considerate of them while working in our home, which we really appreciated. Emily and Nicole were also wonderful about communicating with us and made a stressful situation feel so much easier. You could tell they truly cared about doing the job right. I would recommend them 1,000 times over!

K OLIVER
19 days ago

The SERVPRO pack-out team did an outstanding job! They communicated clearly throughout the entire process and were consistently respectful, professional, and kind. Emily especially went above and beyond—she was incredibly helpful and truly made a stressful situation easier. I’m very pleased with the service I received and would highly recommend this team!

Ted Kallgren
about 1 month ago

We had a very positive experience with SERVPRO of Henry, Spaulding and Decatur following a fire at our home. Their team responded quickly and did an excellent job protecting, packing, cleaning, and saving our household belongings during a very difficult time. A special thank you to Heather, Taylor and the entire fire crew for their professionalism, efficiency, communication, and care throughout the process. We truly appreciated how quickly they went to work and the attention they gave to our belongings. We would highly recommend SERVPRO of Henry, Spalding and Decatur to anyone dealing with fire damage and the recovery process.

Clark Rainer
about 2 months ago

Came home from a 3 day conference in Austin to a foooded house. My understanding this review will be specific to the pack out team who were wonderful. They were efficient, took great care of my things, many family heirlooms. They cmmunicated well and were super helpful. Emily was the team lead onsite and they were here for nearly three whole days.

Ken Simmons
about 2 months ago

I would highly recommend ServPro. They were very responsive & professional. The employees were a delight to work with & did an excellent job.

Ginny Davy
about 2 months ago

David and his crew were knowledgeable and efficient in remediating the damage we had from a water leak! They put our minds at ease throughout the process v

Amy Riesberg
4 months ago

After a small kitchen fire, the clean up team was very helpful and took great care while working in our home. They kept us well informed and did an excellent job.

Mattie Peterson
5 months ago

We had water damage from an overflow toilet. We were sent Emily, Anna, Maddie and Tina to complete the pack out process. Emily the team leader called to inform us she was on the way and the arrival time which was spot on. Emily communicated the entire process what they would be doing and each young lady were assigned a task and completed their task expeditiously without any interruption or talking only when necessary. They were very professional and respectful of our property. I would definitely recommend this team to any of my neighbors, friends or relatives if needed.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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