Meet Our Team

Doug is a Production Manager at SERVPRO of South Palm Beach and has been an integral part of the team for 30 years. With extensive experience and comprehensive training, Doug holds multiple certifications from the Institute of Inspection Cleaning and Restoration (IICRC), including Applied Microbial Remediation, Applied Structural Drying, Water Damage Restoration, and Commercial Drying. Doug is a highly dedicated professional who takes great pride in his work, always going above and beyond to help others and provide top-tier customer service. Known for his “MacGyver” skills in problem-solving, he is the go-to person for finding creative and effective solutions to complex situations. His deep expertise and long-standing relationships with clients have made him a trusted leader in the industry. Originally from Pompano Beach, Florida, Doug enjoys spending quality time with his wife, son, and grandson when he’s not at work.

Chris is the Production Manager at SERVPRO of South Palm Beach and has been a trusted and valued member of the team for over 11 years and 6 months. With a wealth of knowledge gained through SERVPRO’s Employee Certification Training Program, Chris holds certifications in Crew, Water, Fire, and Carpet & Upholstery, in addition to being IICRC certified as a Water Damage Restoration Technician. He has also completed a mold assessor and remediation course, further enhancing his expertise in mold-related services. Known for his outgoing personality and strong technical skills, Chris is an expert in water mitigation and mold remediation, always going above and beyond to deliver exceptional customer service. Originally from Canada, Chris enjoys spending quality time with his wife and daughter when he’s not working. His commitment to excellence and ability to lead by example make him an indispensable part of the team.

John has been part of the SERVPRO of South Palm Beach team for 3 years, bringing valuable restoration experience to his role as Production and Warehouse Manager. He holds IICRC certifications in Water Damage Restoration and Structural Drying, using his knowledge to lead with confidence and precision. A Florida native from Sunrise, John enjoys spending his free time boating, fishing and making memories with his wife and three children. Known among his coworkers as reliable, a team player and knowledgeable, John is a respected leader who plays a key role in the team's success.

Jose is a Crew Chief at SERVPRO of South Palm Beach and has been a cornerstone of the team for 29 years. With nearly three decades of hands-on experience in restoration, Jose has earned numerous certifications, including SERVPRO’s Employee Certification Training Program in Crew, Water, Fire, and Carpet & Upholstery, as well as IICRC certification as a Water Damage Restoration Technician. His deep knowledge and professionalism make him a trusted expert in water damage projects, and his dependability is unmatched. Jose is not only recognized for his technical skills but also for his leadership, having played a key role in mentoring new team members over the years. Originally from El Salvador, Jose enjoys bike riding and cherishes time with his wife and twin boys. His dedication and expertise have made him an invaluable member of the SERVPRO family.

Jack is a Crew Chief at SERVPRO of South Palm Beach and has been a dedicated member of the team for 9 years and 6 months, bringing significant experience in restoration. He has successfully completed SERVPRO’s Employee Certification Training Program, earning certifications in Crew, Water, Fire, and Carpet & Upholstery, and is recognized within the SERVPRO system and the restoration industry as a trained professional restorer. He is also IICRC certified as a Water Damage Restoration Technician (WRT). Jack is known for his strong work ethic, dedication, and attention to detail. Originally from Colombia, he enjoys spending time with his five children outside of work.

Christian is a Crew Chief at SERVPRO of South Palm Beach and has been a valued member of the team for 7 years. He has completed SERVPRO’s rigorous training programs and is IICRC certified as a Water Damage Restoration Technician. Known for his professionalism and strong teamwork ethic, Christian takes pride in delivering excellent customer service. Originally from São Paulo, Brazil, he enjoys surfing, playing soccer, and going to the gym in his free time. He values time with his mother and son, and his coworkers describe him as a great partner, friendly, and kind.

Yuri is a Crew Chief at SERVPRO of South Palm Beach and has been a dedicated member of the team for 5 years and 2 months. He has completed SERVPRO’s comprehensive training programs and holds an IICRC certification as a Water Damage Restoration Technician. Originally from São Paulo, Brazil, Yuri enjoys relaxing at home with his wife and five cats and unwinding with video games in his spare time. His coworkers appreciate his reliability, strong work ethic and attention to detail, and they know they can count on him to keep the team running smoothly every day.

Pedro is a Crew Chief at SERVPRO of South Palm Beach and has been a valued member of our team for 4 years. He has completed extensive SERVPRO training and holds certifications from the Institute of Inspection Cleaning and Restoration (IICRC). Pedro is known for his responsibility, proactive approach, and strong work ethic. His favorite aspects of the job include delivering exceptional customer service and being a supportive team player. Around the office, Pedro is recognized for his friendly and helpful nature. Originally from Venezuela, Pedro enjoys running and spending quality time with his family when he’s not working.

Issac has been with SERVPRO of South Palm Beach for 2 years and 6 months and brings a strong background in demolition to the team. Originally from Venezuela, Issac served in the military for 3 years and approaches every project with discipline and hard work. In his free time, he enjoys weightlifting and playing video games. Although he does not have a pet yet, Issac hopes to get a dog someday. His coworkers describe him as friendly, kind and a hard worker, qualities that make him a respected and reliable member.

Dukenson has been with SERVPRO of South Palm Beach for 2 years and brings a decade of restoration experience to the team. He is IICRC certified as a Water Damage Restoration Technician and is known for his steady and reliable presence on every job. Born in Haiti and raised in Delray Beach Florida, Dukenson enjoys playing soccer, listening to music, and spending quality time with his son. As the youngest of 12 siblings, his coworkers describe him as thoughtful, caring and calm, qualities that have made him a trusted and dependable leader within the team.

Hugo has been with SERVPRO of South Palm Beach for 5 years and brings 6 years of restoration experience to his role as a Production Technician. He served in the Colombian Marines for 5 years and has 6 years of experience in construction. Originally from Bucaramanga, Colombia, Hugo enjoys motorcycles, the beach, soccer and race car competitions. He spends time with his wife, two children, a dog and a rabbit. Coworkers describe him as funny, responsible and a team player, qualities that make him a valuable part of the team.

David has been with SERVPRO of South Palm Beach for 2 years and 5 months and brings 3 years of restoration experience to his role as a Production Technician. Originally from Venezuela, David enjoys playing soccer, fishing and listening to music in his free time. He values spending time with his wife and two sons. Coworkers describe him as friendly, a hard worker and funny, making him a well-liked and reliable member of the team.

Alejandro has been with SERVPRO of South Palm Beach for 1 year and 9 months, bringing 3 years of restoration experience to his role as a Production Technician. Originally from Colombia, Alejandro is passionate about soccer and enjoys spending his free time on the field or cheering on his favorite teams. Known for his strong work ethic and positive attitude, his coworkers describe him as dedicated, hardworking and reliable as he consistently brings energy and focus to every task.

Jesus has been with SERVPRO of South Palm Beach for 1 year and 7 months, bringing 10 years of restoration experience to the team. He is IICRC certified as a Water Damage Restoration Technician. Originally from Palm Beach County Florida, Jesus enjoys spending time with his wife and two kids. His coworkers describe him as generous and funny, bringing both a caring spirit and a sense of humor to the workplace.

John has been with SERVPRO of South Palm Beach for 11 months and brings 9 years of restoration experience to his role as a Production Technician. He served in the military for 2 years in Colombia, which helped shape his strong sense of responsibility and discipline. John enjoys mountain bike riding and values spending time with his wife and three daughters. Coworkers describe him as responsible, punctual and honest, qualities that make him a dependable and trusted member of the team.

Germayn has been with SERVPRO of South Palm Beach for 11 months and serves as a Production Technician. Originally from Venezuela, he enjoys quiet mornings fishing, playing video games, and unwinding with his favorite music. In his downtime, he loves spending time with his four brothers and parents. Coworkers describe him as friendly, a hard worker, and funny.

Patricia has been with SERVPRO of South Palm Beach for 8 months and brings 4 years of restoration experience to her role as a Production Technician. Originally from Colombia, she loves relaxing days at the beach and cherishes quality time with her son and husband. Coworkers describe her as friendly, helpful, and dependable, always ready to support the team with a positive attitude.

Hector has been with SERVPRO of South Palm Beach for 6 months, bringing 3 years of restoration experience to the team as a Production Technician. He is IICRC certified as a Water Damage Restoration Technician and takes pride in applying his expertise to every job. Originally from Venezuela, Hector finds joy out on the water and enjoys sailing in his free time. A proud father of three, he balances his dedication to family with a strong commitment to his work. Coworkers describe him as hardworking, dependable, and focused on delivering excellent results on every project.

Daniel has been with SERVPRO of South Palm Beach for 6 months and serves as a Production Technician. While new to the restoration industry, he brings a strong work ethic and a genuine eagerness to grow in his role. Originally from Colombia, Daniel enjoys staying active by playing soccer and values time spent with his mom, dad, and brother. Coworkers describe him as friendly, funny, and reliable.

Tommy has been with SERVPRO of South Palm Beach for 3 months, bringing 6 years of restoration experience to the team. He is IICRC certified as a Water Damage Restoration Technician. Originally from New Jersey, Tommy enjoys soccer, going to the gym, traveling, and trying new restaurants. He has a passion for carpentry and loves spending time with his family, especially at BBQs with his cousins. Known for being energetic, funny, and smart, Tommy brings positive and dynamic energy to the team.

Cam has been with SERVPRO of South Palm Beach for 5 years. An Air Force veteran and IICRC-certified Water Damage Restoration Technician, she is known for her strong work ethic, problem-solving skills, and ability to coordinate jobs seamlessly. Cam is a compassionate team player, described by her coworkers as confident and caring. Originally from Washington, D.C., Cam has lived all over the U.S. and Canada. Outside of work, she enjoys spending time with her daughter, geocaching, camping, and volunteering with Team Rubicon, bringing 7 years of reconstruction experience.

Alaina has been with SERVPRO of South Palm Beach for 8 months as the Accounting and HR Coordinator. Originally from Charleston, South Carolina, Alaina enjoys expressing her creativity through cooking and painting during her free time. She values close family connections and loves spending time with her mom, dad, brother, and sister. Known for being kind, caring and dependable, Alaina is a trusted member of the team who brings compassion and consistency to everything she does.

Jenny is a Project Coordinator at SERVPRO of South Palm Beach and has been with the team for 5 months. While new to the restoration industry, she brings 3 years of construction experience and a strong background in real estate. Originally from Las Vegas, Nevada, Jenny enjoys spending her free time gardening and getting lost in a good book. She has been married for 26 years and is a proud mom to three children and one dog. Her coworkers describe her as caring, efficient and creative, always bringing thoughtful solutions and steady support to the team.

Patrick is the Commercial Key Account Manager at SERVPRO of South Palm Beach and has been a vital part of the team for 10 years, bringing a decade of restoration experience. He has successfully completed SERVPRO’s Employee Certification Training Program, earning certifications in Crew and Water, and is recognized within the SERVPRO system and restoration industry as a trained professional restorer. Known for his friendly demeanor and strong customer relationship skills, he consistently delivers exceptional service. Originally from California, Patrick enjoys playing golf, spending time with his three children, and embracing any opportunity to stay on the move. His coworkers describe him as dependable, friendly, and persistent.

Isabel has been with SERVPRO of South Palm Beach for 7 months as the Commercial Key Account Manager, bringing her passion for building relationships and growing the business. Originally from Long Island New York, Isabel enjoys traveling, visiting Disney World and networking. She loves spending time with her two year old nephew and is proud to be an aunt. Her brother, who is a Marine serves as a big inspiration to her. Isabel’s coworkers describe her as energetic, a team player and positive, qualities that help her build strong connections and contribute to the team’s overall success.