Meet Our Team

Owner/President - Josh is one of the owners here at SERVPRO and a key part of what makes our franchise run strong. While he tends to keep a low profile, Josh plays an essential role behind the scenes, overseeing business operations, supporting the team, and helping to make sure everything runs as smoothly as possible.

He brings a steady, thoughtful approach to leadership, and is deeply committed to creating a work environment where people feel supported and equipped to do great work. His behind-the-scenes efforts help ensure that our crews can show up ready to respond when it matters most.

Josh is proud to be part of a locally owned and operated business that helps people recover from unexpected damage. And even more proud of the team who shows up every day to make that possible.

Owner/President - Meet Mike, the dedicated owner of SERVPRO franchises, proudly serving the South Florida community since 2014. With a commitment to excellence and a passion for helping others, Mike and his team understand the challenges that come with water or fire damage events and the disruption they bring to your life.

Our mission is simple: to minimize the impact on your daily routine and facilitate a swift recovery. Specializing in the restoration and cleanup of both residential and commercial properties after fire, smoke, water, or storm damage, Mike's team consists of highly trained and certified technicians. They're also experts in mold and mildew remediation for businesses and homes in the Fort Lauderdale areas.

Beyond our professional expertise, Mike's family is an integral part of the South Florida community. His wife, April, and their three children actively engage in local school activities and youth sports programs, fostering strong connections with their neighbors and friends.

When you need guidance and assistance with storm, water, fire, or mold cleanup and restoration, trust Mike and his team at SERVPRO. We're here to lend a helping hand and ensure that your property is restored to its best condition, allowing you to get back to what matters most.

Homeowners across North Fort Myers dealing with the aftermath of a hurricane or unexpected flooding turn to SERVPRO of North Fort Myers, where Devin Raffensperger serves as General Manager. He directs all aspects of property restoration for clients in North Fort Myers, Punta Gorda, and other communities along the Caloosahatchee River. Devin ensures that every response to storm-related damage or fire incidents is managed with expert care and efficiency.

Devin’s expertise is crucial in addressing widespread hurricane and tropical storm damage, as well as significant flooding from storm surge and heavy rainfall. He is also proficient in tackling high-humidity mold growth and repairing properties affected by wind-driven rain intrusion, which are frequent issues in the region. Devin provides indispensable restoration services, helping residents and businesses in North Fort Myers recover and rebuild after severe property damage.

Meet Frank Rodriguez, our Vice President of Operations at SERVPRO^®;. With two decades of experience in the restoration industry, Frank's expertise spans water damage, fire damage, mold remediation, and reconstruction services.

Frank's journey within SERVPRO exemplifies his dedication to growth. He's climbed the ranks, starting as a Crew Chief, and now serving as Vice President of Operations. Under his leadership, our SERVPRO team has expanded to nine locations across Florida, becoming the largest SERVPRO branch in South Florida.

Frank's commitment to honesty, loyalty, and exceptional customer service has been instrumental in the company's success. He has cultivated relationships with clients, mentored managers, and implemented innovative policies.

Today, Frank remains unwavering in his mission to help individuals and businesses recover from unexpected disasters, making SERVPRO the trusted choice for restoration services.

Owner/VP of Marketing - April, a proud alumna of the University of Miami and a devoted member of the Miami Hurricanes alumni community, brings a wealth of experience and expertise to our team at SERVPRO^®;.

Her journey in the professional world began with Comcast Cable in Fort Lauderdale, where she honed her skills and laid the foundation for her career. April's career path led her to the bustling streets of New York City, where she harnessed her Sales and Marketing talents at National Cable Communications (NCC). There, she specialized in crafting customized advertising campaigns for major cable television providers, leaving a mark in the industry.

In 2005, April returned to her Florida roots, accepting a pivotal role with Comcast Cable in West Palm Beach. Her responsibilities spanned a wide spectrum, including election-related sales and coordination with national and regional advertising agencies across the nation. This experience allowed her to develop a deep understanding of customer needs and strategic partnerships.

Today, April, alongside our dedicated SERVPRO team, stands ready to serve our South Florida community 24/7, 365 days a year. With a commitment to excellence and a passion for helping others recover from water, fire, and storm damage, April embodies the core values that define our mission at SERVPRO.

Dan Coen holds the vital role of Director of Construction Operations for SERVPRO of North Fort Myers, leading comprehensive reconstruction efforts for homeowners and businesses in North Fort Myers, Punta Gorda, and surrounding Lee County communities. He expertly guides projects from structural repairs to aesthetic finishes, ensuring that every property is meticulously restored to its pre-damage condition. Dan's leadership ensures seamless project delivery.

With specialized knowledge of the local climate, Dan is adept at handling reconstruction challenges stemming from severe weather, including hurricane impacts, flooding, and persistent moisture issues. His commitment to quality and efficient project management helps residents and businesses in North Fort Myers recover swiftly, providing peace of mind through reliable and expert restoration services.

Stephanie George is the Director of Construction Administration for SERVPRO of North Fort Myers, where she leads all reconstruction efforts for properties in North Fort Myers, Palmona Park, and surrounding Lee County areas. She is responsible for meticulously planning and executing rebuild projects, ensuring that every detail aligns with the highest industry standards and client expectations. Stephanie’s leadership ensures efficient and effective property restoration.

Her skills are especially valuable in a region prone to severe weather, including hurricanes and heavy rainfall, which can cause significant structural damage. Stephanie’s ability to coordinate complex construction projects, from residential homes to commercial facilities in North Fort Myers, ensures durable and timely repairs. She is deeply committed to helping the North Fort Myers community recover and thrive after any property disaster.

Carolina keeps our internal systems running smoothly and our team is supported behind the scenes. As Vice President of Admin Operations, she oversees the administrative side of the business, from process development and training to compliance and team coordination.

With a strong background in leadership and organization, Carolina helps create the structure that allows our team to work efficiently and effectively. She’s deeply involved in streamlining workflows, solving problems, and making sure everyone has what they need to succeed.

Carolina brings a thoughtful, people-first approach to her work and plays a big role in shaping the culture and stability of our franchise.

John leads our reconstruction team with the kind of experience and leadership you want when it’s time to rebuild. As Construction Superintendent, he manages scheduling, coordinates crews, and keeps projects moving from demo to final walkthrough.

With a background in both residential and commercial construction, John knows how to handle challenges on the job site and keep things running efficiently. He’s detail-oriented, dependable, and always focused on delivering results that meet SERVPRO’s standards and the customer’s expectations.

When it comes to putting homes and businesses back together, John is the one making sure it all comes together the right way.

Jake Wilson, our National Commercial Account Manager, is the go-to expert for commercial clients at SERVPRO of North Fort Myers. He is dedicated to understanding the unique needs of businesses in the area, offering bespoke solutions for everything from unexpected water damage to extensive fire damage. Jake’s proactive approach to commercial restoration includes developing emergency readiness plans and coordinating swift responses to storm damage. His passion for helping North Fort Myers businesses thrive, even after a disaster, makes him an indispensable part of our team and the local community.

Steve brings years of hands-on experience to his role as Construction Project Manager. He’s responsible for overseeing rebuilds from start to finish by managing timelines, coordinating subcontractors, and making sure each job meets SERVPRO standards.

Steve’s the kind of person who thrives under pressure and knows how to keep things moving, even when surprises pop up. Whether it’s a residential repair or a full commercial reconstruction, he makes sure the work gets done right and the client stays informed every step of the way.

Known for his reliability and attention to detail, Steve plays a big role in helping our customers move forward after damage. If there's a rebuild happening, chances are Steve's the one making sure it all comes together.

Erika connects our team with the people and organizations we serve. As Business Development Specialist, she focuses on building relationships, creating partnerships, and finding ways our team can support the community before, during, and after disaster strikes.

With 25 years of experience in insurance claims handling, Erika brings a deep understanding of the restoration process from the customer’s perspective. She uses that knowledge to help bridge the gap between clients, insurance carriers, and our team, ensuring projects move smoothly from start to finish.

In addition to her insurance expertise, Erika supports marketing coordination efforts, working closely with our operations team to keep our services top of mind in the community. Her people-first mindset and passion for service make her a trusted resource for both customers and partners.

As Regional Account Manager, Business Development, Amy Johnson leads SERVPRO’s efforts to build strong relationships and deliver exceptional service across multiple markets. With a deep understanding of restoration, customer care, and community partnerships, Amy plays a key role in helping businesses prepare for and recover from unexpected property damage.

Amy works closely with local account managers, property managers, insurance professionals, and commercial clients to ensure seamless communication and reliable support. Her proactive approach and commitment to excellence help strengthen SERVPRO’s reputation as the trusted leader in cleanup and restoration throughout the region.

After a storm tears through North Fort Myers, leaving behind significant property damage, Cameron Johnson and the SERVPRO of North Fort Myers crew are among the first professionals on the scene. As Project Manager, Cameron coordinates all aspects of property restoration for residents and businesses throughout North Fort Myers, ensuring a systematic and effective recovery. He is instrumental in bringing order back to chaotic situations after unforeseen disasters.

Cameron is highly proficient in addressing hurricane and tropical storm damage, managing flooding from storm surge and heavy rainfall, and resolving high-humidity mold growth issues prevalent in the region. He also expertly handles wind-driven rain intrusion and fire damage. Cameron’s leadership ensures that every restoration project in North Fort Myers is completed efficiently, helping property owners regain stability.

North Fort Myers' hurricane and tropical storm season sends a steady stream of calls for flooding from storm surge and heavy rainfall to SERVPRO of North Fort Myers, where Stephen Howard serves as Project Manager. He is instrumental in orchestrating the swift response needed for properties impacted by these severe weather events, as well as addressing high-humidity mold growth and wind-driven rain intrusion. Stephen's leadership ensures that homeowners and businesses throughout North Fort Myers receive timely and effective restoration services.

Stephen brings a deep understanding of structural drying and mold remediation, critical skills for properties in this humid climate. His expertise also extends to managing complex fire damage projects, coordinating crews and resources to restore affected structures. Stephen's methodical approach helps alleviate stress for property owners in North Fort Myers, providing a clear path to recovery after significant damage.

North Fort Myers' hurricane season sends a steady stream of storm damage calls to SERVPRO of North Fort Myers, where Jorge George serves as Project Manager. He is instrumental in assisting property owners throughout North Fort Myers, ensuring effective restoration after severe weather and other incidents. Jorge's work covers a broad area, including communities like Suncoast Estates and Lochmoor Waterway Estates, providing essential services when properties are compromised. He is the central point of contact for clients, guiding them through every step of the recovery process. His leadership ensures that restoration projects are completed to the highest standards.

Jorge is highly proficient in addressing hurricane and tropical storm damage, managing flooding from storm surge and heavy rainfall, and remediating high-humidity mold growth. He also expertly handles wind-driven rain intrusion and fire damage, understanding the unique construction challenges of Florida properties which typically lack basements. His local knowledge of the Caloosahatchee River's influence on water levels and property vulnerability is invaluable. Jorge ensures that homes and businesses in North Fort Myers are thoroughly restored and safe for re-occupancy.