Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Jacksonville Westside

Our Google Reviews
(904) 779-3990
5.0
(15 reviews)

Service Areas

Jacksonville, FL | Macclenny, FL | Nassau Village-Ratliff, FL | Crawford, FL | Baldwin, FL

Why Choose SERVPRO® for Sewage Cleanup?

Why Choose SERVPRO® for Sewage Cleanup?

Sewage damage is not only unpleasant—it can be dangerous to your health and property if not addressed immediately and correctly. SERVPRO of Jacksonville Westside understands the urgency and seriousness of sewage backups and contaminated water losses. Whether the issue is caused by a sewer line backup, septic system failure, toilet overflow, or burst pipe, our trained professionals respond quickly with the proper equipment and protective protocols to restore your property safely and effectively.

Our technicians are highly trained in handling Category 3 water and follow IICRC S500 industry standards whenever possible to ensure a thorough and compliant cleanup process. From removing contaminated materials to cleaning, disinfecting, and deodorizing affected areas, we focus on protecting your property and the people inside it. As a trusted name in cleanup and restoration, SERVPRO has the experience and resources to handle even the most challenging sewage losses. We also assist with insurance coordination to help make the process smoother and less stressful, restoring your home or business “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

About Us

SERVPRO of Jacksonville Westside understands how overwhelming fire, water, or mold damage can be, and how disruptive it is to your home or business. Our mission is to reduce that stress by responding quickly, working efficiently, and restoring your property so it feels “Like it never even happened.”

Specializing in the cleanup and restoration of both residential and commercial properties, SERVPRO of Jacksonville Westside is equipped to handle damage caused by fire, smoke, water, mold, and mildew. No matter the size or scope of the loss, we are committed to delivering dependable, high-quality service when you need it most.

Our team is highly trained in property damage restoration. Each technician receives extensive initial and ongoing training through SERVPRO’s corporate training programs and maintains industry-recognized IICRC certifications. Backed by a nationwide network of experienced SERVPRO franchises, we have the resources and expertise to manage everything from small emergencies to large-scale losses.

If your home or business experiences damage, don’t hesitate to reach out. Call today to schedule service and let SERVPRO of Jacksonville Westside help you get back to normal as quickly as possible.

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Bryce A. Clark

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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