Meet Our Team

Owner/President - Meet Mike, the dedicated owner of SERVPRO franchises, proudly serving the South Florida community since 2014. With a commitment to excellence and a passion for helping others, Mike and his team understand the challenges that come with water or fire damage events and the disruption they bring to your life.

Our mission is simple: to minimize the impact on your daily routine and facilitate a swift recovery. Specializing in the restoration and cleanup of both residential and commercial properties after fire, smoke, water, or storm damage, Mike's team consists of highly trained and certified technicians. They're also experts in mold and mildew remediation for businesses and homes in the Fort Lauderdale areas.

Beyond our professional expertise, Mike's family is an integral part of the South Florida community. His wife, April, and their three children actively engage in local school activities and youth sports programs, fostering strong connections with their neighbors and friends.

When you need guidance and assistance with storm, water, fire, or mold cleanup and restoration, trust Mike and his team at SERVPRO. We're here to lend a helping hand and ensure that your property is restored to its best condition, allowing you to get back to what matters most.

Owner/VP of Marketing - April, a proud alumna of the University of Miami and a devoted member of the Miami Hurricanes alumni community, brings a wealth of experience and expertise to our team at SERVPRO®;.

Her journey in the professional world began with Comcast Cable in Fort Lauderdale, where she honed her skills and laid the foundation for her career. April's career path led her to the bustling streets of New York City, where she harnessed her Sales and Marketing talents at National Cable Communications (NCC). There, she specialized in crafting customized advertising campaigns for major cable television providers, leaving a mark in the industry.

In 2005, April returned to her Florida roots, accepting a pivotal role with Comcast Cable in West Palm Beach. Her responsibilities spanned a wide spectrum, including election-related sales and coordination with national and regional advertising agencies across the nation. This experience allowed her to develop a deep understanding of customer needs and strategic partnerships.

Today, April, alongside our dedicated SERVPRO team, stands ready to serve our South Florida community 24/7, 365 days a year. With a commitment to excellence and a passion for helping others recover from water, fire, and storm damage, April embodies the core values that define our mission at SERVPRO.

Owner/President - Josh Marazzito is one of the owners here at SERVPRO and a key part of what makes our franchise run strong. While he tends to keep a low profile, Josh plays an essential role behind the scenes, overseeing business operations, supporting the team, and helping to make sure everything runs as smoothly as possible.

He brings a steady, thoughtful approach to leadership, and is deeply committed to creating a work environment where people feel supported and equipped to do great work. His behind-the-scenes efforts help ensure that our crews can show up ready to respond when it matters most.

Josh is proud to be part of a locally owned and operated business that helps people recover from unexpected damage. And even more proud of the team who shows up every day to make that possible.

Carolina keeps our internal systems running smoothly and our team is supported behind the scenes. As Vice President of Admin Operations, she oversees the administrative side of the business, from process development and training to compliance and team coordination.

With a strong background in leadership and organization, Carolina helps create the structure that allows our team to work efficiently and effectively. She’s deeply involved in streamlining workflows, solving problems, and making sure everyone has what they need to succeed.

Carolina brings a thoughtful, people-first approach to her work and plays a big role in shaping the culture and stability of our franchise.

VP of Operations - Frank ensures annual divisional initiatives that align with company initiatives are completed. He guides a quality team of properly trained employees to produce jobs completed according to SERVPRO^®; franchise procedures and processes. He also supervises, monitors, and communicates with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

I have been in the restoration industry for the past 20 years, where I have learned an extensive amount about water damage, fire damage, mold remediation, and reconstruction services. Over time, I made it a point to also develop my leadership skills, because I knew that SERVPRO was a company I wanted to grow with. Shortly after the start of my tenure, I was promoted to Crew Chief, then Production Manager, which also encompassed the role of Operations Manager, and now the General Manager. Through the hard work and dedication of the SERVPRO of Ft. Lauderdale team, the operation went from one single area to expanding to nine locations across the state! We took on many new tasks and challenges over the past few years to become the best restoration company in Florida. We pride ourselves on honesty, loyalty and customer service, which has made us the largest SERVPRO branch in South Florida. The amount of skills and opportunities that this company has given me has changed my life, as well as the people I have led. I have developed relationships with local clients, grown managers, implemented new policies, and continued to put our customers first. My role here continues to grow, and I am more driven than ever to help people recover from unexpected disasters.

With over 30 years in the construction and restoration industry, Ken brings deep expertise and leadership to his role as Vice President of Reconstruction. He started his career running his own construction company in Michigan and also served his community as a firefighter and Fire Chief, earning numerous certifications along the way.

His restoration experience includes over a decade as a project director for two large restoration companies in both Michigan and Florida. After relocating, he continued in that same role until the COVID-19 pandemic shifted the industry landscape. That change brought him to SERVPRO, where he began as a Reconstruction Project Manager and has since grown into a key leadership role.

Today, he oversees our reconstruction division, leading large-scale projects, mentoring team members, and helping ensure that every rebuild meets SERVPRO’s high standards. His decades of experience, steady leadership, and commitment to quality make him an essential part of our team’s success.

General Manager - Meet Tim Jones, our accomplished General Manager at SERVPRO®; of Fort Pierce. Tim's journey with SERVPRO began six years ago when he made a life-changing decision to learn a new trade. Starting as a Field Technician, Tim's dedication and rapid growth within the company are truly remarkable.

His ascent through the ranks is a testament to his commitment and leadership skills. Tim progressed from a Field Technician to a Crew Chief and then to the role of Production Manager. Today, he holds the position of General Manager in Fort Pierce, where he oversees 2 thriving franchises in the area.

Tim's previous background in restaurant management has endowed him with essential leadership qualities and a strong focus on customer service excellence. His ability to serve people and provide the highest level of customer care has greatly contributed to making the customer experience at SERVPRO exceptional.

Tim finds deep satisfaction in providing restoration services to those who have endured disasters, such as hurricanes, and helping bring their properties back to pre-loss conditions. His journey with SERVPRO has been marked by continuous learning, endless opportunities, and a profound sense of fulfillment in assisting those in need.

Kevin plays a key role in keeping our reconstruction projects moving efficiently from start to finish. As Recon Operations Manager, he oversees daily operations for the rebuild side of the business, making sure crews are scheduled, materials are ordered, and every detail is lined up for success.

Kevin works closely with project managers, subcontractors, and internal teams to keep timelines tight and communication clear. He’s known for his organized approach, steady leadership, and ability to keep multiple projects running without missing a beat.

With Kevin leading our reconstruction operations, customers can count on a smooth, well-managed process that delivers high-quality results every time.

Nick helps keep everything running smoothly behind the scenes. As Operations Manager, he oversees the day-to-day flow of jobs, teams, and resources, making sure each part of the process is working efficiently and staying on track.

Nick works closely with every department, helping to coordinate logistics, support field crews, and remove roadblocks so the team can focus on doing what they do best. He brings a problem-solving mindset and a steady presence to the role, always looking for ways to improve systems and support both the team and our customers.

With Nick at the helm of operations, our jobs stay organized, our communication stays clear, and our crews stay ready to respond.

Ryan helps keep restoration projects on track and customers informed every step of the way. As Project Manager, he coordinates teams, manages timelines, and ensures that each job is completed with quality and care.

Ryan works closely with both field crews and clients to make sure expectations are clear and progress stays steady. He brings a calm, solutions-focused mindset to the role and is always ready to jump in when challenges arise.

Whether it’s water, fire, or storm damage, Ryan is a reliable point of contact who helps guide each job from start to finish with professionalism and attention to detail.