Emergency Water Extraction & Structural Drying Services

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SERVPRO of Downtown and North Pensacola

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4.9

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Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

127 Reviews

4.9

Leave Us A Review

Noah Nava-Piña

about 2 months ago

I came home from work to a leak in the attic draining water down into the walls and my AC closet. I bought this house (first time homeowner) less than a week ago, so to say this was stressful and extremely upsetting is an understatement. I had no clue what to do or who to call. I ended up finding ServPro and called their emergency line, and Trevor handled everything from there. He gave me step by step instructions, let me know multiple times that he’s here to make this as easy as possible for me, and kept my best interest in mind the entire time! It’s only been a few hours into this whole experience, but I already feel the stress lifting. I can’t thank Trevor and ServPro enough for the quick and empathetic action!

Phillip Henderson

2 months ago

I am very grateful that we called SERVPRO of Downtown and North Pensacola to respond to our family crisis! The house was flooded with water everywhere and we were all overwhelmed. Trevor and Austin arrived and immediately went to work to stop the issue and began mitigating the terrible situation. I can tell you that they took the time to explain everything and the options for moving forward. I know that they had numerous crises happening with other folks but you could not tell it. Trevor particularly acted like we were his only customer and like it was happening in his own house. That really made such a huge difference through the entire flooding event. I can also tell you the mitigation took a little over 2 weeks and that another entity applied pressure to do the project another way, but Trevor and others on his team like Tony knew it would cause great harm to us later by cutting corners. If it had not been for SERVPRO of Downtown and North Pensacola we would have been in a much worse situation than the terrible crisis we already faced, because it would have caused harm to us in the future. I need to say again that I am extremely grateful for this team and their care in walking us through a terrible event. We were treated like you would be in a close family. Thank you SERVPRO of Downtown and North Pensacola.

Dennis Nordstrom

2 months ago

Quick response to handle our situation. Members of the Servpro team discussed their plan in detail, we're courteous, cautious around the furniture and professional in handling our situation. Highly recommend this company if you need the various forms of water damage or restoration.

karen spicer

4 months ago

Excellent! First class customer service every time. I would not think of calling anyone else,

Brian Channell

9 months ago

Stephen David B. and Austin offered great professional services highly recommended

Andrew Gray

9 months ago

Servpro did a great job mitigating water damage and clearing the house to install new floors. Anyer and Ricardo were fantastic to work with.

Sheila Bowden

10 months ago

Jairo and Darien, Ricardo and Anyer did a good job cleaning and handling our fire damage at my shed.

Thomas King

11 months ago

Jairo, Ricardo and Anyer Bello. They did a great job

Renee

11 months ago

Anyer and Ricardo they were outstanding. The crew was like a machine ! No one sat around everyone new what to do no playing! Thanks for outstanding Job!! DAVE AND Renee They packed us out!!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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