Terms of Website Use
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
SERVPRO Team Luciani is the best. If you ever have property damage, or you need someone you can trust, run don’t walk. We’ve used them a few times and they’re the most reliable team in Connecticut. Trust me, we know, we used others! They were fast, professional, and really cared about me & my homes - they’re the only company I’d ever call!! Highly recommend.
We were lucky enough to have Team Luciani help us with our renovation after flooding in our kitchen. We can’t speak highly enough about our experience with them!
The SERVPRO team was helpful, reassuring and communicative throughout the entire process. They orchestrated the order of operations and all of the timing so well, and called in really talented professionals. We really had no idea what to expect or what steps needed to be taken, and their crews knowledge and expertise really helped put us at ease.
From demolition to construction, plumbing, electrical, and every piece in between, the entire team did an incredible job. Every aspect of their workmanship was clean and precise. The cabinet install and hardwood floors are absolutely beautiful! It seems so basic but feels worth mentioning that everyone showed up when they said they would, worked so hard and so efficiently, they were always kind, and they even tidied up! All that stuff is important too.
We are so grateful for this team, their hard work, and the way that they made a stressful time that much easier by being in our corner. We went from a wreck of a kitchen to beautiful, shiny and new. It truly looks like a different house! We’re so happy with the results and with the process, and will definitely recommend Team Luciani to absolutely anyone who asks!
We had smoke in our residence from a small kitchen fire, and I was terrified of cleaning it up. The team arrived on schedule, worked diligently, and managed to eradicate the odor. I am truly impressed.
We were panicked when there was a flood in our kitchen, but Team Luciani arrived quickly and handled everything. The cleanup was quick, the drying was thorough, and they even assisted with the insurance process. These guys are total lifesavers!
The carpet became soaked after water seeped into our basement following a heavy downpour. The team arrived quickly, set up their equipment, and checked to ensure nothing was left damp. Overall, excellent service.
The response team was prompt and effective when our office was damaged during a recent storm. They minimized the disruption to our business while handling the storm damage repairs. They had excellent communication throughout the project.
Our first floor experienced some minor flooding following a particularly severe storm. We were concerned about the floors warping, but it wasn't a major catastrophe. They had industrial dryers running the same day, and the response was prompt. To be honest, I was amazed at how effective everything was.
After our pipe burst, they responded quickly and handled the flood damage professionally. The staff was friendly and respectful, which made a stressful situation much easier. Our property looks fantastic now.
I can’t say enough good things about the SERVPRO Team Luciani crew members. After my basement flooded, they showed up quickly, explained everything clearly, and worked fast to remove my personal belongings and set up equipment to dry everything out. I was very impressed with their work.
The crew members were friendly, professional, knowledgeable, and respectful of my home. They made a stressful situation so much easier. I highly recommend SERVPRO to anyone needing restoration services.
Thank you, SERVPRO of Branford/Shoreline!