Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Whittier
Our Google Reviews
(562) 698-5368
5.0
(139 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
139 Reviews
5.0
Leave Us A Review
Cyrus Nasserian
8 days ago

I had a good experience with servpro . We ran into some obstacles along the way but they stood by the job and were communicative and diligent . Special thanks for Jordan for going above and beyond. My job also needed a rebuild and the nice thing about servpro is that they also have a dept that will do this, so one less thing to think about . I was very pleased with the final rebuild and a special thanks for Emmanuel for his great design taste and finishing the work ahead of schedule.

Jose Ramos
about 2 months ago

Outstanding service make the process so easy and friendly

Linda Maiocchi
4 months ago

We had a water leak in our home that started off as a nightmare with another company. We were lucky enough to get ServPro of Whittier to complete the job and it was a totally different experience, a much better experience, starting with Jose's mitigation team, Emmanuel's construction team and finishing with Ranita in the front office who was also very helpful. Each construction team was professional, always on time, we could always reach them and they would follow up immediately with a text or phone call. We always knew what they would be doing next. Emmanuel was very helpful and knowledgeable and gave me the direction I needed when looking for a new vanity and tile top. I could not be happier with the final project. They gave us the peace of mind that is needed when dealing with a water leak and home reconstruction. I look forward to recommending them to anyone who is need of their services. One very happy customer.

jacqueline Tabares
5 months ago

We had an excellent experience with Servpro from start to finish. After dealing with significant water damage, their team stepped in quickly and handled everything from mitigation to the full reconstruction of our kitchen and laundry area. They were professional, responsive, and incredibly thorough throughout the entire process. Communication was clear, timelines were met, and every crew member we interacted with showed genuine care for the quality of their work and our home. The final result exceeded our expectations—the kitchen and laundry area look amazing, even better than before the damage. I highly recommend Servpro to anyone needing restoration or reconstruction services. They made a stressful situation much easier to handle.

Liz Perea
5 months ago

Leak in laundry room. Servpro of Whittier understood urgent need to repair damage due to upcoming Open House. Office staff to on-site staff were friendly, helpful, and got the job done faster than expected. Very pleased with their response time and professionalism. Thanks, Emmanuel!

sally holmes
11 months ago

Overall; good experience, Emanual and all the servpro workers are good mannered, helpful and hard working and consistent .The project was done within 2 months for bathroom fire & smoke and water damage and for adjacent rooms repair. They did a beautiful jobs with the shower, floor tiles vanity ,plumbing ect. Also I'm happy with installation of the cabinets and LVP flooring. There were a few kinks here and there; Wish there was more time and communication when certain things would be done so I did not have to bother them. But whenever I voiced concerns, Emmanual was able to deal the problems efficiently with a smile. Thanks again to the team Jorge, Wilmar, Marvin, Louise, Adrian, and others( forgot some names.)

Josh
12 months ago

From start to finish, the entire team was super responsive and patient. Shout out to Ranita, Emmanuel, and especially Tito for the fantastic customer service and professional (but personable) demeanor throughout all the back and forth. They earned a repeat customer from my family.

Sherwood Lingenfelter
about 1 year ago

In July 2023 our house in north Pasadena burned so badly, one half of the interior was destroyed, and the roof and attic badly damaged. From a list given to me by my insurance agent, that same day I called ServPro. I received an immediate answer, and within an hour of my call, a team arrived to assist. I can't remember anymore of the details of that day as I write this review two years later, but the house has been completely rebuilt; the one bedroom extension, where the fire began, has been extended at my request to make a larger rental unit. Ranita Hernandez has served as our contact over these two years, and has done an exceptional job connecting with our insurance adjuster, getting city permits for the reconstruction, getting our input on key purchases for the property and keeping us informed during the long process. Emmanuel Viera has supervised the construction and made every effort to achieve the best quality work and finish for us. Our only disappointment was in the engineer hired to draw the plans for the reconstruction — his work was slow, several versions were required to satisfy the city of Pasadena, and it took a year until the actual reconstruction began. Ranita obtained all of the city approvals necessary for us to occupy the house again, and Emmanuel has led the rebuilding process to a very happy ending. He also quickly corrected all of the minor issues that arise in such a major project. When I made the call in 2023 to ServPro, I had no idea about what lay ahead, and no information on ServPro. Today, we in my family are all grateful for the excellent service provided to us by the whole team. We owe special thanks to Ranita and Emmanuel. Sherwood

adrian gonzalez
over 1 year ago

We had a water pipe leak in a pipe above one of our bedrooms. After clearing the mess and having the pipe fixed, we had to ensure the water damage was dealt with. We called ServPro and they came out immediately to inspect and begin a water damage mitigation plan. Over a few days, they ensured the walls, floors and attic space had dried up completely. Through ServPro, we agreed to have the ceiling repaired. The work done was not only immaculate, I can say they left it better than before. They replaced the damaged crown molding and baseboards and the drywall repair and paint a perfect match. There was Super effective communication between ServPro and everyone who played a role in our mitigation ad repair. Throughout the whole process, they were very clean covering the floor from entry to work area, and left the work area clean every day before the next days work started. We are super happy with the way our stressful situation was handled. Super professional. Hopefully we don’t have to go through a similar situation in the future but if the situation ever arises, we will definitely count on Servpro to help us through this. Thank you ServPro

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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