Meet Our Team

Stephanie Ramos is the Head of Business Development at SERVPRO of Whittier. She has over 10 years of experience and has been in the restoration field since 2005. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage restoration, and Applied Structural Drying. She is also certified by the New Franchise Training Program (NFTP). Stephanie also has a Business of Arts Degree in Business Management from Cal State Fullerton. Her Favorite part about working for SERVPRO of Whittier is seeing the growth and progress we have made since we opened doors in 2005 that would not be possible without the trust of our customers and the loyalty and hard work of our employees. When she is not at work, she loves spending time with her husband and baby girl. She also enjoys watching movies in their living room and working out at the gym!

Jonathan Sanchez is the Operations Manager at SERVPRO of Whittier. He has worked with SERVPRO of Whittier for over ten years, and has been in the restoration field since 2005. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Carpet Cleaning, Fire & Smoke Restoration, Applied Microbial Remediation, and Applied Structural Drying. He has his Construction B-License, and is certified in Commercial Drying. He is also a certified EPA Renovator. His favorite part about his job is the opportunity to help home and business owners in their time of need. When he is not at work he enjoys playing golf, watching and practicing sports, and spending time with his family!

Jose Arcila is a Sales and Marketing Representative at SERVPRO of Whittier. He is friendly and creative, with 33 years of restoration experience, and has worked with SERVPRO of Whittier for nine years. His favorite part about his job is anything that has to do with contents, such as inventory, clean-up, etc. When he is not at work he likes to spend his free time at home relaxing.

Michelle Ramos is our Marketing Manager. She recently graduated from Chapman University with degree in Communication Studies.

Jose Arreguin is a Project Manager here at SERVPRO of Whittier. He has over 6 years of experience in the restoration field. Jose joined our team almost a year ago! His favorite thing about working at SERVPRO of Whittier is that every day is a different challenge. When he is not busy at work, he spends his time hitting the gym and hanging out with his family.

Emmanuel Viera is our Reconstruction Project Manager.

Esmeralda Diego is the Warehouse Manager at SERVPRO of Whittier. She has been a member of the SERVPRO of Whittier team for 4 years. Her favorite part about her job is learning new things! When she is not busy keeping our warehouse clean and organized, she enjoys working out, cooking, and eating healthy.

Gleisly Lorenzo is our Contents Manager.

Alexis Dominguez is our Production Manager.

Nora Nolasco works in Human Resources.

Elsa Amaya is our Booking and Accounting Assistant. She has been with SERVPRO for over a year!

Jose Trejo is a Crew Chief at SERVPRO of Whittier. He has at least 3 years of working experience in the restoration industry. Has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage. On his time off from work he I dedicated into producing music.

Rene Mendoza is a Technician at SERVPRO of Whittier. He has been in the restoration field, and worked for SERVPRO of Whittier for 12 years. He is certified by the Employee Certification Training Program (ECTP) to be recognized as a trained professional restorer. His favorite part about working with SERVPRO of Whittier is that he is treated with respect by his co-workers. He also like to do Demolition. When he is not busy at work, he enjoys spending time with his family and taking his kids to soccer games and practices.

Martha Vivanco is a technician at SERVPRO of Whittier. She has over 25 years of experience in the restoration field and has worked for SERVPRO of Whittier for 6 years! She is certified by the National Association of Training and Environmental Consulting in handling Asbestos. She is also certified by ABRA Trauma Scene Clean-Up. Her favorite parts about working for SERVPRO of Whittier are the Pack-Outs, Demolition, and doing Total Loss Inventories. When she is not busy at work, she enjoys going shopping!

Lorena Acouta is our Administrative Assistant.

“I worked for the insurance industry for many years which prompted me to pivot my career from the insurance industry to an area where I am able to help people in a crisis.“

Orion Valencia is our Job File Coordinator.

Leticia Ortiz works in our Accounts Receivable/ Collections department.

Erika Zamora is our Job File Coordinator.

“I enjoy going out with family/friends, but also enjoy staying home and relaxing.”