SERVPRO of Southeast Long Beach/Belmont Shores handled water damage and mold remediation at my 100-year-old Long Beach home, and I can't recommend them highly enough. This is a family owned and operated business, and it shows in how they work. They were extremely collaborative from the first call through final clearance. When rain moved in mid-project, they walked me through exactly how they were going to protect the house. When we uncovered pests behind a wall, they stopped, explained what we were looking at, and helped me figure out the right next step instead of just working around it. That kind of communication during the process is rare, and it made a stressful situation manageable. They clearly know what they're doing, and just as important, they can explain it. Every decision came with the reasoning behind it, in plain language, so I always understood what was happening in my own home and why. They were genuinely passionate about getting us through mold air clearance testing — not just passing it, but doing the work right so there was no question about the result. We passed. They also treated my possessions and my house like they were their own. Careful with everything, clean at the end of every day, no shortcuts in the places nobody would have seen. If you need emergency services, water damage cleanup, or mold remediation in the Long Beach area, call Jack and his team. For those that care about this: my dog Athena (who does not like everyone) absolutely loved the full family, and she was excited whenever her friends came over.
