I can’t thank Christian, Jackie and Jack enough for helping our family. We had an unseen fridge leak which led to water damage in our floors and cabinetry and subsequent mold. I was so worried about it harming my kids and even worried about the cleanup releasing spores and making things worse momentarily, but they eased my worries with how much experience they have and information they were able to give me. The professional set up completely blocking off the area of the house that needed work, with thick plastic and air purifiers really made me feel at ease and be able to have my children home while they worked. Jack is a very humble and honest man who I was able to trust and rely on. I am so happy with how fast everything was taken care of from start to finish the moment I called them it was less than a week. I will always choose dependable family businesses over big corporations only in it to turn a profit. Thank you for making our home live-able again!

Jack from SERVPRO was absolutely fantastic! He was incredibly attentive throughout the entire process and made sure we were comfortable and informed every step of the way. Not only did he do excellent work, but he also went out of his way to provide exactly what we needed—even things we hadn’t thought to ask for. It’s rare to find someone so dedicated and professional. Highly recommend Jack and the team!

SERVPRO Belmont Shores was amazing from the start. We had an unfortunate toilet overflow in our condo the day after Christmas, and SERVPRO was there the very next morning to immediately abate the affected areas which extended into our Master Closet and Bedroom.Normally I would complement the SERVPRO team, but in this case, I have to say the SERVPRO family, as it the (4) members I worked with were all related. All communicated clearly, completely, and often. They provided excellent service, and made sure there were clear expectations; for instance, when they could not proceed further until lead and asbestos testing was completed.After payment, I needed photos to provide to my insurance. While SERVPRO provided them during the course of their work, I failed to download them until after the link expired. Even though they had been paid in full and the job was done, they quickly responded when I requested, they resend the photos, sending 325 photos to me in 10 minutes. They also continued to provide assistance to provide information to my insurance, per my request, after they had received payment.I highly recommend SERVPRO, Jack, Christian and Jacklyn for their outstanding service.