Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of San Mateo
Our Google Reviews
(650) 931-6060
4.8
(28 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
28 Reviews
4.8
Leave Us A Review
Sol Aviles
2 months ago

This company is awesome! My son hired the to help him with the move within San Francisco. He hired them to also cleaned the old place and organized everything in the new place. Servpro’s amazing team packed and moved my son’s contents and furniture. The cleaning at the old place was great, he got back the full security deposit. The organization at the new place was great and completed pretty fast. My son was stressing about the move and this company made it so easy for him. I would recommend their service to anyone.

okada charles
2 months ago

(Translated by Google) I was impressed by their initiative, compassion, and composure. They truly live up to the reputation of a developed country. My country should learn from them, but currently we rely on volunteers. I realized that this is one of the reasons for our slow initial response. (Original) 彼らの行動力と思いやりと余裕に感心しました。流石は先進国です。我が国も見習いたいものですが、現状は有志によるボランティア頼みです。初動の遅れはこんなところにも原因があるのだと感じました。

leslie
8 months ago

Came home to water damage in my house after a 15 hour connecting flight with jet lagged kids. Servpro was on site asap thoroughly documenting and drying everything. Special shout out to Project manager Martin, for his efforts, quick response times and assistance during this stressful time. Service from the techs Servando, Jaime and Jerry were great. Fingers crossed I'll never have to deal with a situation like this again, but I would call them again in a heartbeat.

Elspeth Ong
11 months ago

Reached out to Servpro for a fiberglass issue on a Sunday night, they actually picked up the phone and had a crew out to us next morning! They ended up taking some time to scope out the issue which was bigger than expected and accordingly pricey but within industry standards, but got the job finished by end of the week! Grateful for the prompt service.

Gene B
about 1 year ago

Servepro came to the rescue to help clean up and dryout my home due to water damage. They were able to arrive the same day I called them and were very professional. Their timelines of service, attention to detail and communication regarding the work was excellent! Chelsea , their manager, was easy to get a hold of, listened to my needs, and kept me informed daily. She was quick to respond to my phone calls as well. We really appreciate all of Servepros team efforts!

David
over 1 year ago

After my apartment in San Francisco flooded, Soliette Aviles was incredibly helpful and supportive throughout the entire process. The crew that came in was also extremely professional. I highly recommend their services!

James B
over 1 year ago

Team did a Fabulous job . Very organized, detail oriented and helpful in all questions asked . Would use again

Monica
over 1 year ago

I called SERVPRO and spoke with Soliette Aviles who was professional and thorough explaining the process of services they provide. She scheduled my appointment and assured me that SERVPRO is a full service provider and once the mitigation was completed that my file would move to the construction department. The work went smooth, the technicians were very knowledgeable and hard working. SERVPRO provided a stress free transition which was a huge relief as we didn’t need any additional stress. Hands down I would use SERVPRO again and highly recommend their services to others. Upon completion the owner Farouk Lalji reached out to see if everything was up to our standards. I gave him a compliment as his staff was wonderful and the services far exceeded our expectations. Thank you SERVPRO.

Katya Derrough
over 1 year ago

I would highly recommend the company. Soliette is a super professional and caring person . She helped us a lot after a house fire and put all her effort to make sure we were happy with results. Her team is very skilled and understanding. Her ability to communicate is amazing and her organization skills are phenomenal. Please don’t hesitate to contact her with any needs .

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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