I called SERVPRO regarding treatment for mold throughout the home. I spoke with a lady by the name of Grecia. She was very professional and quick to respond to our needs. We met the very next morning so I could get a quote for the work to be done. The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room. The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me. Everything looked fantastic and no longer had the smell of mold. Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked. I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area. Once it was completed, Grecia checked in with me to make sure it was thoroughly treated. I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the callback I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service. In fact, I did recommend Grecia to a neighbor and friend and she used her as well.

"In my experience, they do the job right. It's almost always a stressful environment, as water, mold, sewage, and smoke damage tend to get a home or business owner more than a little upset. SERVPRO of San Leandro has helped me, my family, and a friend at times, and in every case, we have been more than satisfied with their response time, their professionalism, and their work."

We had a terrible flood in our office building. Three floors were affected and the walls, floors, ceilings, and workstations all needed to be dried and repaired. Jose was very understanding and explained that he and his crew would do all they can to get us online and back in business ASAP. He made us feel that we were SERVPRO’s only clients and that got us feeling much better. The Techs were efficient, professional and compassionate. This made all the difference. I would recommend SERVPRO to other colleagues and friends. They really know what they’re doing!

Excellent service. We are pleased. Alex was outstanding.

Thorough assessment and explanation of the mold problem my rental property was dealing with. Thank you for scheduling the remediation for a time that was convenient for me, as well as my tenants.

SERVPRO should be one of the first calls you make after a major storm rolls through. That last one tore some roof shingles off the house, and being an older home, water was leaking in several areas, including the garage. SERVPRO arrived quickly and began gathering and removing the debris from the trees and what hand come off the roof. The team also began removing the water from the rain leaking in. They did their job quickly and prevented major water damage to the walls and likely mold growth. I highly recommend them when these storms come through the area.

One of the old trees in the yard was knocked down during a recent windy rain storm. It fell on the roof and caused some major damage. SERVPRO got a crew to us within a couple hours after I called and got moving! They cleaned up the parts of the roof that were in the yard and in the room they landed in. they picked up the fallen tree and got it prepped for removal, which they also handled! They were quick and very efficient. If the next storm causes damage, I am ready to call SERVPRO.

SERVPRO really came through for us in a big way! I manage the facilities at a large, regional car dealership that was broken into over a weekend, late at night. The alarm went off and I arrived shortly after the Police to find a large glass door and several glass window panels shattered with glass shards and sharp pieces scattered all over the front steps, entrance ramp, and showroom. This was a bad scene and not only unsafe for customers and employees but it was important to get cleaned up and boarded up very quickly. Even while the Insurance and Police were still there, SERVPRO responded immediately and their crew was hard at work with vacuums and brooms within minutes! Then they put up the secure wood sheets to provide the security we needed until everything was rebuilt. Quick to arrive, skilled, and professional.