About Us
SERVPRO of Poway / Rancho Bernardo is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
With nearly 50 years of SERVPRO experiences between the two of them, Ralph and Suzie have been responding to customers in need throughout San Diego County. Seriously, don't get Ralph started on any stories unless you have time to kill.
The Del Valle team prides themselves on exceptional customer service. From carpet cleaning to flood restoration, we devote ourselves to exceed each customer's expectations. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
We have a great team, so head on over to our employee page to get acquainted with them:
https://www.SERVPROdelmar.com/employee-photos
From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
If you would like to schedule service for your home or business, or just have any questions, please call today!
Service Area
Certifications
- UFT - Upholstery & Fabric Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- HST - Health and safety Technician
- RCT - Rug Cleaning Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- FCT - Floor Care (Hard Surfaces) Technician
- RRT - Carpet Repair & Reinstallation Technician
- CCT - Carpet Cleaning Technician
- ECTP - Employee Certification Training Program
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- CMT - Commercial Carpet Maintenance Technician
Licenses
Payment Info
The following cards are accepted:Awards
- NEBULA - SERVPRO of Del Mar & Poway / Rancho Bernardo
- Millionaires Silver - SERVPRO of Del Mar & Poway / Rancho Bernardo
- Millionaire's Gold - SERVPRO of Del Mar & Poway / Rancho Bernardo
- 15 Years of Service - Ralph & Suzie Del Valle
- Millionaires Gold - SERVPRO of Del Mar & Poway / Rancho Bernardo
- NEBULA - SERVPRO of Del Mar & Poway / Rancho Bernardo
- Contractor Connection Golden Hammer Award - SERVPRO of Del Mar & Poway / Rancho Bernardo
- Millionaires Silver - SERVPRO of Del Mar & Poway / Rancho Bernardo
- One Million Producer Award - SERVPRO of Del Mar & Poway / Rancho Bernardo
- NEBULA - SERVPRO of Del Mar & Poway / Rancho Bernardo
- One Million Producer Award - SERVPRO of Del Mar & Poway / Rancho Bernardo
- 100,000 Club - SERVPRO of Del Mar & Poway / Rancho Bernardo
- NEBULA - SERVPRO of Del Mar & Poway / Rancho Bernardo
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification
- Crawford Contractor Connection
What our
customers are saying
Excellent performance and service! Eduardo Marquez came today to install my water heater and I couldn't be more pleased with the service…he was very professional, friendly and worked efficiently to get the job done quickly. I highly recommend Servpro.
I had the pleasure of working with ServPro after a water pipe burst in my home causing damage behind my walls, lifting and ruining my hardwood floors in my living room and flooding my garage. ServPro workers were at my home, working hard, fixing the problem, moving my belongings into a storage container so they could quickly dry out and repair/replace areas of concern. I'm very pleased with the final results. ServPro Managers were easy to reach by phone any time I had a question and they would provide timely up to date progress reports.
I am a property manager, we had a recent water moisture in the laundry room area. We contacted Serpro, the job was handled very smooth, with the coordination of the office, Austin Rushing, and the inspector Ralph Del Valle. The hassles became minimum. Thank you for the great job. Will recommend to anyone in the future needs this kind of handling. Totally appreciated.
Mr. Ralph Del Valle and his team did an outstanding job repairing the significant water damage done to our kitchen after a leak. They arrived immediately and helped us come up with a plan that we were happy with. Mr. Del Valle was always available and on site to answer our questions along the way. We are very happy with our kitchen and the great quality of work provided by Ralph and his team!
Quick, efficient, and accommodating to my schedule.
Very neat and clean finished product like nothing happened if you are looking at the first time and they are all very professional.
This is the second time we've used Servpro and wouldn't consider using any other company should there be a need to. They're absolutely wonderful and took really good care of us. Thank you, Ralph, and your wonderful employees for everything you did for us. You guys are amazing!
We had a good experience with ServePro...some excellent and thorough folks and some good but not as focused on details like me! They went out of their way on many things but needed a few reminders for fixing some things too (but they did it!). Ralph was so positive and kind! He really took care of us!
Service was good, but I was not happy with the time it took for the project to be completed, considering it was a small project. I'm only giving 4 stars because Danika Sanders who was very helpful and patient throughout the process, took time to explain projects and communicate updates. Danika has excellent, customer service skills, she made the difference for my experience with this company.