Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Petaluma / Rohnert Park / Santa Rosa
Our Google Reviews
(707) 588-8226
4.5
(56 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
56 Reviews
4.5
Leave Us A Review
Jeff
18 days ago

They did a fantastic job, the workers were knowledgable and courteous and they cleaned up a huge pmess and made everything brand new. Daniel Heskett was in charge and always kept in touch with the progress and came by often to check on the work. I would definitely recommend them!

Danielle Connor
25 days ago

Servpro has been fantastic to work with, highly recommend. They were called in after my mom’s upstairs neighbor flooded her condo. The upstairs neighbor had hired an unlicensed contractor to remodel their kitchen, and he stepped on a fire sprinkler head (pro tip: never hire an unlicensed contractor). Servpro immediately came out to help remedy the situation. They did everything and made the process so easy - packing her belongings out, the demo work, drying her condo, then putting it all back together. Their quote came in lower than other contractors and they were capable of working with insurance quickly so work could begin. The work was finished in half the time they had initially quoted, which was awesome and unexpected. The work is fantastic, it looks better than it did before! Really what prompted me to write a review was the customer service - Justin was my main point of contact and was communicative, answered all my questions, and was so kind listening and helping us get through this experience. Thank you!!

Aaron Dal Poggetto
about 1 month ago

We had a great experience working with Daniel and the entire Servpro team during a very difficult time for our family. From the initial remediation through the reconstruction, everyone was professional, responsive, helpful, and made the entire process much easier on us. Daniel was always available to answer our questions and kept us informed throughout the process. We’re extremely appreciative of everything they did for us and would highly recommend them.

Kyle Spain
about 1 month ago

Adrea Vui is my Servpro contact/coordinator for my current home fire repair project. I am extremely pleased with all the work Adrea has done for me. If I were to grade him I would give 10 out of 10 on all the following: communication, coordination, and overall handling of the project.He is excellent! I especially enjoy his calm professional demeanor in all our conversations; he is a pleasure to work with!!

Patricia Robinson
about 1 month ago

Servpro came to our rescue, we had a lot of water damage. Came and worked all night trying to save our house and belongings. All of there staff was kind and very helpful.we are very grateful that they were here to help .

Jim Blomgren
about 2 months ago

Working with Adrea at Servpro was just about perfect. I was especially surprised at how quickly he was able to arrange to get the the work done!

Julie Bennett
about 2 months ago

Andrea listened as I explained everything and did a very thorough inspection of my house for water damage.

TheSTokcan
2 months ago

Servpro provided high quality professional services in such a short and challenging timelines. I had a pipe leakage into my dry walls which ruined the ceiling and side walls of my living room and bathroom. It was unexpected and caused lots of agony to move my family and animals to another location. Adrea Vui who oversaw the end to end services has been very professional, very attentive, understood my challenges and went over his way to meet my requirements. Having worked with contractors and tried to manage construction work in my past life I know how challenging it is and Adrea did a phenomenal job. I intend to leverage him in future plans for my house. Pricing was also very reasonable. The contractors he brought were equally very professional and did such a clean job respecting my wishes and each was very pleasant to talk. Kudos to Servpro and their team! They deserve every penny they get

Nick Smith
3 months ago

SERVPRO did a fantastic job in delivering our items back after the fire. We very much appreciate the work of Belen, Antonio, Leo, Alma, and especially Alicia! We felt that they went above and beyond our expectations. I also want to thank Nicole and Ivan for their diligence and patience in working with our insurance company. Thank you so much for all of your hard work and for helping to get us back into our home!!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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