Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Petaluma / Rohnert Park / Santa Rosa

Our Google Reviews
(707) 588-8226
4.4
(32 reviews)

Service Areas

Santa Rosa, CA | Sebastopol, CA | Geyserville, CA | Petaluma, CA | Bodega, CA | Larkfield, CA | Rohnert Park, CA | Monte Rio, CA | Windsor, CA | Cotati, CA | Occidental, CA | Healdsburg, CA | Penngrove, CA | Bloomfield, CA | Cloverdale, CA | Two Rock, CA | Graton, CA | Guerneville, CA | Forestville, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Petaluma / Rohnert Park / Santa Rosa we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Our job was very physically challenging -extensive dirt removal. The SERVPRO team did an awesome job, were very congenial, responsive, and gave 100%! 

Cathy F
Rohnert Park

Excellent service 

Tina K
Rohnert Park

Excellent customer service from Martin & Xavier!  They went beyond and above my standards!!

Alexandra P.
Greenbrae

All of you did very good job.  Thanks so much I will recommend to my friends about your SERVPRO franchise company.

Yen P.
Petaluma

You guys were great!  Service was prompt & excellent!!  Pleasure to work with.  Thank you!!

Richard B.
Petaluma

We had a water leak in our home and my insurance company sent SERVPRO of Petaluma/Rohnert Park/Santa Rosa to inspect the damage, remove wet building materials, and dry out surrounding areas to prevent further damage and mold growth.

Daniel, Christopher, and Alejandro were the technicians assigned to my insurance claim.

These guys were a class act all the way: polite, professional, and skilled. They went right to work and knew what they were doing. They explained at various steps exactly what was being done, and why. They worked efficiently with no wasted motions; there was no hurrying and no dawdling.

I never used a water mitigation service before but the SERVPRO team delivered excellent customer service and made a stressful situation better.

Paul
Petaluma

Thank you for being so speedy in cleaning up my water damage.  Gerardo and crew were very respectful of my home.

F Brown
Santa Rosa

We had a toilet backup and spew black water in several rooms of our 2 story building and into tenants' offices. We had to act quickly and called Todd Seidman of SERVPRO. His team was out within a short period of time and stayed into the evening to clean up all the mess and return our office to normalcy. SERVPRO is there when you need them!

Lura C
Napa

They were very helpful in explaining the process steps in repairing the water damage.  The workers were courteous, efficient and neat while doing their work.

Kathy F.
Orinda

Our job was very physically challenging -extensive dirt removal. The SERVPRO team did an awesome job, were very congenial, responsive, and gave 100%! 

Cathy F
Rohnert Park

Excellent service 

Tina K
Rohnert Park

Excellent customer service from Martin & Xavier!  They went beyond and above my standards!!

Alexandra P.
Greenbrae

All of you did very good job.  Thanks so much I will recommend to my friends about your SERVPRO franchise company.

Yen P.
Petaluma

You guys were great!  Service was prompt & excellent!!  Pleasure to work with.  Thank you!!

Richard B.
Petaluma

We had a water leak in our home and my insurance company sent SERVPRO of Petaluma/Rohnert Park/Santa Rosa to inspect the damage, remove wet building materials, and dry out surrounding areas to prevent further damage and mold growth.

Daniel, Christopher, and Alejandro were the technicians assigned to my insurance claim.

These guys were a class act all the way: polite, professional, and skilled. They went right to work and knew what they were doing. They explained at various steps exactly what was being done, and why. They worked efficiently with no wasted motions; there was no hurrying and no dawdling.

I never used a water mitigation service before but the SERVPRO team delivered excellent customer service and made a stressful situation better.

Paul
Petaluma

Thank you for being so speedy in cleaning up my water damage.  Gerardo and crew were very respectful of my home.

F Brown
Santa Rosa

We had a toilet backup and spew black water in several rooms of our 2 story building and into tenants' offices. We had to act quickly and called Todd Seidman of SERVPRO. His team was out within a short period of time and stayed into the evening to clean up all the mess and return our office to normalcy. SERVPRO is there when you need them!

Lura C
Napa

They were very helpful in explaining the process steps in repairing the water damage.  The workers were courteous, efficient and neat while doing their work.

Kathy F.
Orinda

About Us

SERVPRO of Petaluma/Rohnert Park is locally owned and operated and is committed to serving our communities with excellence. Owners Jesus H. Espinal-Perez and Jenny M. V. Medina understand the stress and worry that comes with a fire or water damage and the disruptions it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Petaluma/Rohnert Park specializes in the cleanup and restoration of residential and commercial property after a water, fire, and smoke damage. SERVPRO of Petaluma/Rohnert Park can also mitigate mold and mildew from your home or business.

If you have any questions or would like to schedule a service, please give us a call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our Employee

SERVPRO of Petaluma/Rohnert Park team is highly trained in property damage restoration with IICRC-industry certifications so you can rest at ease while we restore your property. With our nationwide system of qualified franchises, there isn't any damage that is too big or small for SERVPRO of Petaluma/Rohnert Park.

Committed to Our Community

Owners Jesus and Jenny and many of our leadership team grew up and raised their families in this community. As we've grown, our mission has never changed. We are actively involved in our local chambers of commerce and local events/festival.

Jesus H. Espinal-Perez, Jenny M. V. Medina
Jesus H. Espinal-Perez, Jenny M. V. Medina
Owners of SERVPRO of Petaluma / Rohnert Park / Santa Rosa

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.