Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Novato / San Rafael / Sausalito helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Novato / San Rafael / Sausalito is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
As a real estate agent, I have referred Servpro to my clients for years and have always received glowing feedback. However, I recently experienced a significant water intrusion at my own property and finally had the chance to see their team in action firsthand. I called Servpro for immediate remediation, and I was blown away when the crew arrived on-site within an hour. Daniel, the project manager, was incredibly proactive, getting his team started on the job the moment they stepped through the door. By the end of the day, Daniel had managed every single detail necessary to restore the space and, most importantly, prevent any further damage from occurring. Daniel is an exceptional communicator and a top-tier project manager. His efficiency and expertise turned a stressful situation into a manageable one. I cannot recommend him and his team highly enough!
I had a very good experience because of Adria who managed the project
Adrea and Martin serviced our house for a pipe burst. We had water clean up, mold and then reconstruction of all that had to be removed. They were very communicative and kept me informed about the process and getting everything done. Adrea ran the entire project and worked with our insurance team and outside contractors to make sure everything was done on time and completely. Martin ran prepping and clean up projects. He could not have been easier to work with. He was always on time, kind and respectful of our house. Thank you Adrea and Martin!!!!
ServPro cleaned up my house after we had a fire in the attic. Water from the firefighters had gotten down into the walls and even under some of the flooring. The ServPro team, led by Jean Espinal, carefully removed the damaged material, dried out all the water, and performed mold mitigation. They put the contents of three rooms into storage to facilitate this work and the subsequent rebuild. They did such a good job of removing the LVP floor that we were able to re-use virtually all of the existing flooring to put the floor back together. And every item that went into storage came back - I didn’t lose a single thing, including small items from desks and tables. The care and respect that they showed for my house and belongings was commendable. And the communication was excellent - I always knew what was happening and Jean was easy to reach by telephone. I would recommend Jean’s team to anybody in a similar situation..
Adrea was simply great. I was very nervous then this happened and he was so kind. He gave me his card and told me to call him if I had any questions. This was very comforting to me, as I had someone to turn to. He always, always answered my questions, returned phonecalls promptly and even came to see in person my problem when it was needed (rug). You have a fantastic employee in Adrea and I would highly recommend him to any friend that needed your services.
We had ServPro come in after we had water damage from our fire sprinkler system. We contacted ServPro and they were at our house within a couple of hours of calling. Alicia and her team explained what they would d. They came with all of their equipment and immediately started setting things up and determining what was damaged. They did a great job with the demolition and cleanup. They laid down plastic sheeting/heavy paper to protect floors and put up barriers to keep dust/debris out of the unaffected areas. They worked with us to time follow up visits to ensure progress was being made on the drying. And the cleanup, once things were completed was fast. Would highly recommend ServPro.
Very professional and responsive team. Our project manager , Adrea Vui, was exceptionally conscientious
Jean and his crew expertly and quickly fixed water damage in my kitchen. Friendly, highly skilled, and say to work with, and great work.
Adrea has been very responsive and has made every effort to help us during these very trying times. I really have appreciated his professionalism and assistance.
