
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Novato / San Rafael / Sausalito
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
SERVPRO showed up quickly and absolutely had a handle on what needed to be done. The thing that they did was convince me to do things that I didn't want to - there was drywall in part of the area, and they showed me with the moisture meter why we had to rip it up and my insurance paid - further proof of what was required. I had a great experience and am very grateful.
These guys were great, from the initial booking over the phone to the completion of the job. I was in between a rock and a hard place with 24 hours to get the job done. I had a 500sqf warehouse that we had decided to carpet years ago and the landlord was requiring us to remove it...including all the glue. I called multiple places and they either said "we don't do that" or "we cant get out there that fast" but not SERVPRO!
These guys are awesome and work hard, I will definitely be calling them in the future!
Martin is very professional and thorough . Fast and great quality , he actually got the job done in 32 hours when I was quoted for 100.84 hours ! That’s a big plus in my book and extremely happy that it will cost considerably less than what I was quoted . Martine is a great asset to your company .sincerely Doug Hubbard
My dad had a fire in his kitchen that sent smoky, greasy, sooty, smoke everywhere! SERVPRO completely took care of it, from bringing HEPA filters in when they did the estimate so that could start pulling the smoky air out even before the technicians arrived to meticulous and thorough cleaning - they turned a nightmare into a silver lining. Can't recommend them highly enough, would give 10 stars if I could. The team was led by Alicia, and they were totally professional and the house is really clean.
All great - worked on a relative's job and that was very satisfactory too
The teams did a great job and was very friendly!
Exceptionally competent, through, and kind!
The team did a great job and took care of the damage quickly.
Got a callback right away and someone was out that day to look at a water leak in our ceiling with an estimate to follow. We opted to not do a repair due to other reasons but they were certainly on the spot to deliver.
SERVPRO showed up quickly and absolutely had a handle on what needed to be done. The thing that they did was convince me to do things that I didn't want to - there was drywall in part of the area, and they showed me with the moisture meter why we had to rip it up and my insurance paid - further proof of what was required. I had a great experience and am very grateful.
These guys were great, from the initial booking over the phone to the completion of the job. I was in between a rock and a hard place with 24 hours to get the job done. I had a 500sqf warehouse that we had decided to carpet years ago and the landlord was requiring us to remove it...including all the glue. I called multiple places and they either said "we don't do that" or "we cant get out there that fast" but not SERVPRO!
These guys are awesome and work hard, I will definitely be calling them in the future!
Martin is very professional and thorough . Fast and great quality , he actually got the job done in 32 hours when I was quoted for 100.84 hours ! That’s a big plus in my book and extremely happy that it will cost considerably less than what I was quoted . Martine is a great asset to your company .sincerely Doug Hubbard
My dad had a fire in his kitchen that sent smoky, greasy, sooty, smoke everywhere! SERVPRO completely took care of it, from bringing HEPA filters in when they did the estimate so that could start pulling the smoky air out even before the technicians arrived to meticulous and thorough cleaning - they turned a nightmare into a silver lining. Can't recommend them highly enough, would give 10 stars if I could. The team was led by Alicia, and they were totally professional and the house is really clean.
All great - worked on a relative's job and that was very satisfactory too
The teams did a great job and was very friendly!
Exceptionally competent, through, and kind!
The team did a great job and took care of the damage quickly.
Got a callback right away and someone was out that day to look at a water leak in our ceiling with an estimate to follow. We opted to not do a repair due to other reasons but they were certainly on the spot to deliver.
About Us
SERVPRO of South San Rafael/Sausalito owners Jesus H. Espinal-Perez and Jenny M. V. Medina understand the stress and worry that comes with a fire or water damage and the disruptions it causes your life and home or business. Locally owned and operated, our passion is to serve our communities with excellence.
SERVPRO of South San Rafael/Sausalito specializes in the cleanup and restoration of residential and commercial property after a water, fire, and smoke damage. We can also mitigate mold and mildew from your home or business. Our mission is to restore your property and make it "Like it never even happened." With our nationwide system of qualified franchises, there isn't any damage that is too big or small for SERVPRO of South San Rafael/Sausalito.
If you would like to schedule a service for your home or business, please give us a call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Employees
SERVPRO of South San Rafael/Sausalito has highly experienced teams that specializes in property damage restoration. With initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can rest at ease while our technicians restore your property.