Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Northeast Ontario / Kaiser
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
We bought a house that had been flooded. We didn't know what to do, so we called SERVPRO and they knew exactly how to fix the walls, flooring, and remove all the bad odors. We will call them next time we need help with water damage.
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
Our neighbor had a home fire occur in their garage. We were lucky and only suffered from some smoke smell in ours. We saw how great SERVPRO of Northeast Ontario/Kaiser was for our neighbors so we also hired them to help us, and they did great!
We had a pipe break in our office while we were closed due to COVID and caused a lot of damage. SERVPRO of Northeast Ontario/Kaiser was able to come out quickly when we called and helped clean up and dry out the space.
We had some damage to the siding of our home after a grilling accident, SERVPRO of Northeast Ontario/Kaiser was able to clean everything up and were great to work with.
I called them for help at my mom's house. They came out fast and did great work!
SERVPRO of Northeast Ontario/Kaiser has a great team!
We needed to have our office cleaned and SERVPRO of Northeast Ontario/Kaiser came in and gave us complete peace of mind.
SERVPRO of Northeast Ontario/Kaiser helped when we had a water damage, they were great!
We bought a house that had been flooded. We didn't know what to do, so we called SERVPRO and they knew exactly how to fix the walls, flooring, and remove all the bad odors. We will call them next time we need help with water damage.
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
Our neighbor had a home fire occur in their garage. We were lucky and only suffered from some smoke smell in ours. We saw how great SERVPRO of Northeast Ontario/Kaiser was for our neighbors so we also hired them to help us, and they did great!
We had a pipe break in our office while we were closed due to COVID and caused a lot of damage. SERVPRO of Northeast Ontario/Kaiser was able to come out quickly when we called and helped clean up and dry out the space.
We had some damage to the siding of our home after a grilling accident, SERVPRO of Northeast Ontario/Kaiser was able to clean everything up and were great to work with.
I called them for help at my mom's house. They came out fast and did great work!
SERVPRO of Northeast Ontario/Kaiser has a great team!
We needed to have our office cleaned and SERVPRO of Northeast Ontario/Kaiser came in and gave us complete peace of mind.
SERVPRO of Northeast Ontario/Kaiser helped when we had a water damage, they were great!
About Us
Our History: A Family Serving Families
Vasile and Tamara Petra is a father and daughter team with over 49 years of combined experience in the restoration and construction industries. Prior to becoming the proud owners of SERVPRO of Northeast Ontario/Kaiser, an IICRC Certified Firm, Vasile and Tamara both worked in construction. Vasile for thirty years, and Tamara for seven years. In 2007 they decided to take their construction experience and apply it to the restoration industry and have been happily serving the Ontario community ever since.
“With every job, our goal is to minimize the disruption to the home or business and to restore the damage as quickly and as cost-effectively as possible.” Vasile
SERVPRO of Northeast Ontario/Kaiser specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northeast Ontario/Kaiser can also mitigate mold and mildew from your home or business.
They are passionate about providing the highest level of service and support to their customers and you will find them fielding emergency after hours calls too!
“Emergency repairs can be very stressful. I love walking people through the whole process and helping them until all the repairs are completed. This is the life I have chosen. This is my life and I love it.” Tamara
When Tamara is not assisting her customers with putting their lives back together from disaster, you can find her spending time with her new baby girl, Mara. Her Dad, Vasile, you’ll find traveling to his home country of Romania visiting lots of friends and family.
Commitment to Our Community
As a locally owned and operated business, Vasile and Tamara are invested in their community and are involved in several local organizations that are committed to serving the public and improving the quality of life for all residents and business owners.
SERVPRO of Northeast Ontario/Kaiser understands that working through the aftermath of a disaster or emergency repair can be stressful and overwhelming. From the moment you contact us, we will walk you through the process and be with you every step of the way.
Insurance Information
We will work with the insurance company and can assist you with the paperwork and process.
Specialty Trained and Dedicated Employees
We follow the industry guidelines set by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We also keep up on the latest advancements in technology in the inspection, cleaning, and restoration industries and are proud of our team of highly trained professionals. All of our employees are required to complete an initial six-week training program and exam and to commit to ongoing training and certification programs including IICRC training, employee certification training, initial franchise training, e-learning, and continuing education classes.
Why SERVPRO?
Exceptional customer service 24 hours a day, every day. You can expect the same level of quality service and response time no matter what time of the day or night you call.
From the time you call, we can be onsite within four hours to immediately begin the cleanup and restoration process. Our advanced equipment allows us to minimize disruption and get your home or business back to pre-loss condition quickly. We are uniquely positioned to assist you with emergency repairs of any size as we have a network of 1700 franchises nationwide that we can work with when necessary.
Certifications
On top of the Institute of Inspection Cleaning and Restoration Certification, (IICRC) certifications, we are also certified in Methamphetamine Decontamination, Crime and Trauma Scene, and we have a General Contractor’s license.
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Methamphetamine Decontamination Certification
- Crime and Trauma Scene Certified by the State of California, Public Health Department
- General Contractor’s License
Affiliations
Vasile and Tamara are members of these local community service organizations:
- Fontana Chamber of Commerce
- Ontario Chamber of Commerce
- Rotary Club of Ontario
