Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Northeast Ontario / Kaiser
Service Area
Restoration and Cleaning Services
Locally owned and operated, SERVPRO® of Northeast Ontario/Kaiser a trusted leader in the restoration industry and is an IICRC Certified Firm that has been serving the Northeast Ontario and Kaiser communities since 2007. Our team of highly trained technicians are dedicated to mobilizing quickly to respond to any size property damage emergency resulting from fire, water, storms, mold and microbial growths, and more. Our technicians are trained and certified in fire and smoke restoration, odor control, upholstery and fabric cleaning, and water damage restoration and mold mitigation.
We are available 24 hours a day every day and we will be onsite within four hours of your call to immediately begin the cleanup and restoration process.
We will contact your insurance company and work with them through the paperwork and process, through the completion of your repair.
We follow the IICRC guidelines and adhere to these industry standards. We keep up with the latest technological advancements and techniques in our field, using state-of-the-art equipment to better serve you by allowing us to minimize the time and the cost associated with the repairs.
We are committed to serving our community and are invested in providing the highest level of support and service through to the completion of any emergency repair. Whether your dishwasher has flooded your kitchen, you experience storm damage or have fire damage or a mold problem, we are “Here to Help.” ®
Services We Provide
What our
customers are saying
We bought a house that had been flooded. We didn't know what to do, so we called SERVPRO and they knew exactly how to fix the walls, flooring, and remove all the bad odors. We will call them next time we need help with water damage.
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
Our neighbor had a home fire occur in their garage. We were lucky and only suffered from some smoke smell in ours. We saw how great SERVPRO of Northeast Ontario/Kaiser was for our neighbors so we also hired them to help us, and they did great!
We had a pipe break in our office while we were closed due to COVID and caused a lot of damage. SERVPRO of Northeast Ontario/Kaiser was able to come out quickly when we called and helped clean up and dry out the space.
We had some damage to the siding of our home after a grilling accident, SERVPRO of Northeast Ontario/Kaiser was able to clean everything up and were great to work with.
I called them for help at my mom's house. They came out fast and did great work!
SERVPRO of Northeast Ontario/Kaiser has a great team!
We needed to have our office cleaned and SERVPRO of Northeast Ontario/Kaiser came in and gave us complete peace of mind.
SERVPRO of Northeast Ontario/Kaiser helped when we had a water damage, they were great!
We bought a house that had been flooded. We didn't know what to do, so we called SERVPRO and they knew exactly how to fix the walls, flooring, and remove all the bad odors. We will call them next time we need help with water damage.
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
Our neighbor had a home fire occur in their garage. We were lucky and only suffered from some smoke smell in ours. We saw how great SERVPRO of Northeast Ontario/Kaiser was for our neighbors so we also hired them to help us, and they did great!
We had a pipe break in our office while we were closed due to COVID and caused a lot of damage. SERVPRO of Northeast Ontario/Kaiser was able to come out quickly when we called and helped clean up and dry out the space.
We had some damage to the siding of our home after a grilling accident, SERVPRO of Northeast Ontario/Kaiser was able to clean everything up and were great to work with.
I called them for help at my mom's house. They came out fast and did great work!
SERVPRO of Northeast Ontario/Kaiser has a great team!
We needed to have our office cleaned and SERVPRO of Northeast Ontario/Kaiser came in and gave us complete peace of mind.
SERVPRO of Northeast Ontario/Kaiser helped when we had a water damage, they were great!
About Us
Our History: A Family Serving Families
Vasile and Tamara Petra is a father and daughter team with over 49 years of combined experience in the restoration and construction industries. Prior to becoming the proud owners of SERVPRO of Northeast Ontario/Kaiser, an IICRC Certified Firm, Vasile and Tamara both worked in construction. Vasile for thirty years, and Tamara for seven years. In 2007 they decided to take their construction experience and apply it to the restoration industry and have been happily serving the Ontario community ever since.
“With every job, our goal is to minimize the disruption to the home or business and to restore the damage as quickly and as cost-effectively as possible.” Vasile
SERVPRO of Northeast Ontario/Kaiser specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northeast Ontario/Kaiser can also mitigate mold and mildew from your home or business.
They are passionate about providing the highest level of service and support to their customers and you will find them fielding emergency after hours calls too!
“Emergency repairs can be very stressful. I love walking people through the whole process and helping them until all the repairs are completed. This is the life I have chosen. This is my life and I love it.” Tamara
When Tamara is not assisting her customers with putting their lives back together from disaster, you can find her spending time with her new baby girl, Mara. Her Dad, Vasile, you’ll find traveling to his home country of Romania visiting lots of friends and family.
Commitment to Our Community
As a locally owned and operated business, Vasile and Tamara are invested in their community and are involved in several local organizations that are committed to serving the public and improving the quality of life for all residents and business owners.
SERVPRO of Northeast Ontario/Kaiser understands that working through the aftermath of a disaster or emergency repair can be stressful and overwhelming. From the moment you contact us, we will walk you through the process and be with you every step of the way.
Insurance Information
We will work with the insurance company and can assist you with the paperwork and process.
Specialty Trained and Dedicated Employees
We follow the industry guidelines set by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We also keep up on the latest advancements in technology in the inspection, cleaning, and restoration industries and are proud of our team of highly trained professionals. All of our employees are required to complete an initial six-week training program and exam and to commit to ongoing training and certification programs including IICRC training, employee certification training, initial franchise training, e-learning, and continuing education classes.
Why SERVPRO?
Exceptional customer service 24 hours a day, every day. You can expect the same level of quality service and response time no matter what time of the day or night you call.
From the time you call, we can be onsite within four hours to immediately begin the cleanup and restoration process. Our advanced equipment allows us to minimize disruption and get your home or business back to pre-loss condition quickly. We are uniquely positioned to assist you with emergency repairs of any size as we have a network of 1700 franchises nationwide that we can work with when necessary.
Certifications
On top of the Institute of Inspection Cleaning and Restoration Certification, (IICRC) certifications, we are also certified in Methamphetamine Decontamination, Crime and Trauma Scene, and we have a General Contractor’s license.
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Methamphetamine Decontamination Certification
- Crime and Trauma Scene Certified by the State of California, Public Health Department
- General Contractor’s License
Affiliations
Vasile and Tamara are members of these local community service organizations:
- Fontana Chamber of Commerce
- Ontario Chamber of Commerce
- Rotary Club of Ontario
