Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Our Google Reviews
(530) 222-0200
4.9
(127 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Shasta, Trinity & Greater Tehama Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I wanted to share that I appreciate how SERVPRO of North Shasta showed up so quickly the first day after State Farm referred them. All that helped me, Amanda, Mike, Matt and Laura, were professional and helpful. 

Amanda was excellent because she was very patient and since I have never been through anything like this, I was thankful for the attention to detail.  She also explained what I can expect now that SERVPRO is done with drying out.  It's nice to know that they will pack in my items and clean carpets after my reconstruction is done.  Thank you!

Marian
Redding

I am so pleased with all of the people that came to my home to take care of my water damage that happened under my kitchen sink and flooded my kitchen and dinning room.  I thought that Hannah, Mike, Amanda, Tom, Dylan and Matt were professional and courteous.  They were all very respectful and tried to make this disaster as easy as they could for me. I feel they are an asset to your business and appreciated how polite they were.

Gloria
Shasta Lake

The crew was amazing. They were very professional and worked very hard to make sure our home was safe from all the water damage and preventing any future mold issues that could have resulted from the flood . Every crew member that came out was kind ,friendly, and very professional. They made sure to explain everything to us as they went about their work which helped us feel a little more at ease in such a stressful devastating situation . I personally want to thank Amanda, Allie, Hannah, Mike , Dylan ,Marty, Tom, I think I might be missing someone( I’m horrible with names , I do apologize) , I will definitely recommend you guys.

Kelly
Redding

Your crews were fantastic and courteous.  I've never seen people like that who are doing that kind of work showing up on time with a smile on their faces.  They were always on time and always nice to my entire family.  I couldn't have been more pleased.  We had Lucas, Tom, Marty Tony, Dylan, Eric and Austin.  It made our life really easy when they were working here considering what was going on. Thank you for everything, Bart

Bart O.
Redding

"Your techs were wonderful.  They did a great job and I am glad I called your company."

Patty N.
Yreka

From the initial contact through completion of their project in assessing and prepping my house for repair due to water damage in my kitchen, the SERVPRO crew was outstanding. I was briefed throughout the process on what was being done and why. Any questions I had were answered promptly and thoroughly. I never had to worry about delays or miscommunications which was important during a stressful event like this. All members were pleasant to deal with and professional. I never had to clean up after them or worry that things were left undone. The office staff also maintained routine communication with me on when the crew would arrive at my house throughout the process. So, to the office staff and on-site crew Mike, Hannah, Dylan, Payton, Shardae, Daniel, Trinity, Tom and Lilly - thank you!

Cris
Chico

Your team did a great job and explained things when I had questions. I appreciate all their work. 

Greg
Chico

SERVPRO of North Shasta, Trinity & Greater Tehama Counties was a wonderful company to work with.  I had water in my home from a broken water line and they came out quickly to start the drying process.  I want to thank Hannah especially.  She was a doll and I felt like she was family because she seemed genuinely concerned. She explained what had to be done and made me feel very comfortable.  I hope I don't need this help again, but I know who to call if I do.

Diane
Redding

Jennifer is the nicest person, I looked forward to her call everyday. She is a joy to talk to.
Hannah , Austin, James, Tom, Hope, Dylan, Tony, Amanda, and Chris; each and everyone are very nice, understanding and respectful while working in our home to take care of our water damage in Los Molinos. It's very nice to work with such respectful employees and I would like to give them all tens! 

Sandra
Los Molinos

I wanted to share that I appreciate how SERVPRO of North Shasta showed up so quickly the first day after State Farm referred them. All that helped me, Amanda, Mike, Matt and Laura, were professional and helpful. 

Amanda was excellent because she was very patient and since I have never been through anything like this, I was thankful for the attention to detail.  She also explained what I can expect now that SERVPRO is done with drying out.  It's nice to know that they will pack in my items and clean carpets after my reconstruction is done.  Thank you!

Marian
Redding

I am so pleased with all of the people that came to my home to take care of my water damage that happened under my kitchen sink and flooded my kitchen and dinning room.  I thought that Hannah, Mike, Amanda, Tom, Dylan and Matt were professional and courteous.  They were all very respectful and tried to make this disaster as easy as they could for me. I feel they are an asset to your business and appreciated how polite they were.

Gloria
Shasta Lake

The crew was amazing. They were very professional and worked very hard to make sure our home was safe from all the water damage and preventing any future mold issues that could have resulted from the flood . Every crew member that came out was kind ,friendly, and very professional. They made sure to explain everything to us as they went about their work which helped us feel a little more at ease in such a stressful devastating situation . I personally want to thank Amanda, Allie, Hannah, Mike , Dylan ,Marty, Tom, I think I might be missing someone( I’m horrible with names , I do apologize) , I will definitely recommend you guys.

Kelly
Redding

Your crews were fantastic and courteous.  I've never seen people like that who are doing that kind of work showing up on time with a smile on their faces.  They were always on time and always nice to my entire family.  I couldn't have been more pleased.  We had Lucas, Tom, Marty Tony, Dylan, Eric and Austin.  It made our life really easy when they were working here considering what was going on. Thank you for everything, Bart

Bart O.
Redding

"Your techs were wonderful.  They did a great job and I am glad I called your company."

Patty N.
Yreka

From the initial contact through completion of their project in assessing and prepping my house for repair due to water damage in my kitchen, the SERVPRO crew was outstanding. I was briefed throughout the process on what was being done and why. Any questions I had were answered promptly and thoroughly. I never had to worry about delays or miscommunications which was important during a stressful event like this. All members were pleasant to deal with and professional. I never had to clean up after them or worry that things were left undone. The office staff also maintained routine communication with me on when the crew would arrive at my house throughout the process. So, to the office staff and on-site crew Mike, Hannah, Dylan, Payton, Shardae, Daniel, Trinity, Tom and Lilly - thank you!

Cris
Chico

Your team did a great job and explained things when I had questions. I appreciate all their work. 

Greg
Chico

SERVPRO of North Shasta, Trinity & Greater Tehama Counties was a wonderful company to work with.  I had water in my home from a broken water line and they came out quickly to start the drying process.  I want to thank Hannah especially.  She was a doll and I felt like she was family because she seemed genuinely concerned. She explained what had to be done and made me feel very comfortable.  I hope I don't need this help again, but I know who to call if I do.

Diane
Redding

Jennifer is the nicest person, I looked forward to her call everyday. She is a joy to talk to.
Hannah , Austin, James, Tom, Hope, Dylan, Tony, Amanda, and Chris; each and everyone are very nice, understanding and respectful while working in our home to take care of our water damage in Los Molinos. It's very nice to work with such respectful employees and I would like to give them all tens! 

Sandra
Los Molinos

About Us

Welcome to SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. We have proudly served Northern California for over 30 years with top-notch restoration and cleanup services! Our employees have years of experience and bring their knowledge, training, and excellent customer service skills to every job. From fire, water, storm, and mold damage, to biohazard cleanup, crime scene, and vandalism damage cleanup, we have you covered for all your commercial and residential needs. 

SERVPRO of North Shasta is to be "Faster to Any Size Disaster" in Redding, Chico, Red Bluff, Mt. Shasta, and other surrounding areas in northern California. We take pride in our work and try to turn what can be a chaotic and stressful time into a peaceful and manageable situation. With continual training, our technicians are IICRC industry-certified and use state-of-the-art advanced equipment and technology to restore a property back to pre-loss condition quickly, reliably, and more efficiently. 

Our goal is to offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of your home or business. As one of the premier water, fire, and mold remediation services in Shasta County and surrounding areas, our staff is available 24 hours a day, 365 days a year, giving you peace of mind when disaster strikes. 



If you would like to schedule services for your home or business, please call today! 530-222-0200



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.




Daniel & Teresa L. & Breanna F. Bouchard
Daniel & Teresa L. & Breanna F. Bouchard
Owners of SERVPRO of North Shasta, Trinity & Greater Tehama Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.