A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Mountain View, Los Altos

Our Google Reviews
(650) 770-2992
4.9
(158 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Eric and his team (Alex and Jay) were awesome! We had a water leak in our kitchen and needed someone to help with the mitigation. SERVPRO was recommended by our insurance and we immediately scheduled an appointment with them to get the remediation started. They were professional and on time everyday they had to come in. They also communicated every step of the way and kept us informed of the progress. Definitely recommend them!

Preeti B
Mountain View

Anna and her team are great! I called Anna after a bad contractor experience and requested for a professional team to help with our post remodel cleaning. The team that came was super professional. did a through job and were respectful of our space. When we found a few spots that needed fixing, the team came back again and addressed the issue right away. Great service for all post construction cleaning. Anna is responsive and provided a great customer service experience. I highly recommend them.

Aruna K
Mountain View

A friend and her large-breed puppy were visiting, and the dog (who had been outside) became startled by something and ran to be with us indoors. Instead of using the dog door, the puppy ran through my untempered glass patio window. It was, in all respects, a horrible experience. Puppy went to the vet hospital (she suffered minimal injury and has fully recovered), and I stayed behind to clean up glass. I had NO idea who could help me, and I really, really needed help. I phoned my local police department to find out what kind of a service provider I needed, and was told to look for a 'board-up' service. Late on a Sunday night, on a holiday weekend, there were few options available. But (here's the good news!) Ronny Mamarian, General Manager at Mountain View SERVPRO returned my call. He arrived with a helper at 11:00PM, and worked until 1:00AM restoring the safety of my home. Ronny and Alex were professional and competent, but their kindness was the best part of a challenging evening.

Liz B.
Los Altos

We had water damage in our crawl space that we discovered . It needed to be taken care of before the pipes could be repaired. SERVPRO sent their tech who managed to get into a very tight area under our house . He showed us before and after pictures of the area when he was done. They started extracting the water and did a really great Job and left us happy and in a big ease. so far very punctual, knowledgeable and professional.

Adam S.
Los Altos

I was totally impressed with SERVPRO, primarily because of Anna. As the lead she was tremendously professional, task oriented and punctual. Her ability to keep me informed, even when out of state for a week, was most helpful. I recommend SERVPRO and Anna to anyone with a need.

Steve N.
Los Altos

Anna and her team at SERVPRO of Mountain View were simply amazing. After we discovered a horrible slow water leak in our radiant heated oak floor, their team responded immediately and did a fantastic job remediating the damaged room!!!! It was a difficult clean up and remediation but they did a wonderful job every step of the way! We highly recommend this wonderful team!!!!



   

Maile J
Santa Cruz

a month ago Called about a spot in the ceiling and they sent over a technician promptly to investigate and reassure us that there wasn't moisture damage. Very professional service.

Amy.R
Mountain View

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I had a plumbing leak that was concealed in a wall and hard to find. SERVPRO of mountain view responded within an 20 mins and pinpointed and stopped the leak before further damage was caused. I was comforted by the fact that they knew exactly what to do and guided me through the whole remediation process. I highly recommend them.

Jack Smith
sunny vale

  Called this office for possible mold problem. Very responsive and professional. Ronny kept me updated every steps even after it turned out not to be mold issue. Definitely recommended.

 

w L
Mountain View

About Us

SERVPRO of Mountain View, Los Altos, Los Altos Hills understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Mountain View, Los Altos, Los Altos Hills specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Mountain View, Los Altos, Los Altos Hills can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Mountain View, Los Altos, Los Altos Hills.

If you would like to schedule service for your home or business, please call 650-770-2992 or email office@SERVPROmtview.com today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.



Our Services Include

  • Fire Damage
  • Smoke Damage
  • Soot Damage
  • Water Removal and Dehumidification
  • Sewage Cleanup
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Flood Damage 
  • Move-outs
  • Document Drying
  • Contents Claim Inventory Service. 
  • Professional Cleaning for Homes and Business
  • Biohazard Cleanup
  • Vandalism
  • Board Up
  • Tarping

Let our knowledge and experience work for you 24 hours a day, 7 days a week, 365 days a year. Contact us anytime!

(650) 770-2992

Quick Links

View JobsWater ServicesFire ServicesCleaning ServicesConstruction Re-modelingCommercial Services



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience: MasterCard, Visa



Certifications

  • CSIB  - Contractors State License Board
  • ASD   - Applied Structural Drying Technician
  • CCT   - Carpet Cleaning Technician
  • ECTP  - Employee Certification Training Program
  • FSRT  - Fire & Smoke Damage Restoration Technician
  • IICRC - Certified Firm
  • OSHA - 30-hour Construction Industry Training Program
  • WRT   - Water Damage Restoration Technician

License 

  • CSLB (California): 1115754
  • General Contractor License: Class B 1115754
  • Mold Remediation: 1115754
  • Plumbing: 1115754
  • Residential: 1115754
  • Commercial: 1115754
  • Electrical License: 1115754

Affiliations

  • Mountain View Chamber of Commerce
Owner of SERVPRO of Mountain View, Los Altos

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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