Call: (323) 255-1001
Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Highland Park
Our Google Reviews
(323) 255-1001
5.0
(73 reviews)
(323) 255-1001

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm DamageSewage CleanupContents Packout & StorageWater Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.
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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
73 Reviews
5.0
Leave Us A Review
Gen McCaw
about 1 month ago

The only good thing about my house falling apart and needing repair was SERVPRO. Ozzie and his team are incredible, patient, professional, communicative and very considerate. WE have lived in our house since 2003 and needed to EMPTY IT for repairs and this was an insurmountable task that seemed impossible and daunting. Ozzie and team came in and did all the heavy lifting. LITERALLY. Not only was the packing and storage work incredible, the work they did to prep our house for repair was fast and remarkable! Servpro didn't save the day, they saved our home!

Mark M
about 2 months ago

The guys with SERVPRO were extremely helpful, professional and considerate. I highly recommend working with them !

Fi W
about 2 months ago

They are professional and did a great job with packing my belongings, demolishing the kitchen where the flood occurred and drying out the area. They also did a good job communicating.

Elizabeth Anderson
4 months ago

We had a fantastic experience with Servpro Highland Park from start to finish. From the very first call, they were incredibly responsive and friendly. They quickly assessed what needed to be done and approached everything with total professionalism. The crew was punctual, courteous, and a pleasure to have around. Ozzy was our main point of contact throughout the job and truly went above and beyond. He was easy to communicate with, knowledgeable, and made the whole process feel smooth and stress-free. Arlen, the owner, was equally great and it’s clear his attitude sets the tone for the entire team. You can tell this is a business that genuinely cares about doing right by their customers. We would absolutely work with Servpro Highland Park again and highly recommend them to anyone in need of their services. Five stars all around!

Sophie Lin
5 months ago

I had a sewage pipe crack that affected my flooring, so I contacted Servpro of Highland Park. They responded the same day, completed a full inspection, and provided a quote right away. By the next day, they had already started the cleaning process. After the pipe was repaired, their team returned a few days later for a second round of cleaning and completed a thorough disinfection. Everything was handled professionally and left clean and sanitary. Ramiro, who was the lead technician, was very polite, professional, and did an excellent job throughout the entire process. I highly recommend Servpro of Highland Park and their team. They are reliable, reasonably priced, and easy to work with. They truly deserve more than 5 stars!

Jeff A
6 months ago

Thanks guy for your service amazing. Recommend. For your drywall jobs

Martha G
6 months ago

SERVPRO of Highland Park is an amazing company! Osvaldo Chavez and his entire team have been working on our home for the last few months, and my husband and I are extremely pleased with all of the work that they have been doing! Their work ethic is outstanding!! They are very professional, dependable, accommodating, respectful and have always made themselves available to answer any and all of our questions. They show that they really care and take a lot of pride in their work. We are EXTREMELY pleased with them, and we’re very happy and feel fortunate that we chose this company to do the work at our home!!

Sevmft
6 months ago

I used SERVPRO of Highland Park for mold remediation, and the experience was excellent. Arlen explained everything from A to Z, which made a stressful situation feel much more manageable. He was clear, patient, and took the time to answer all my questions, which I really appreciated. The rest of the team was just as great, everyone was respectful and efficient.This experience completely exceeded my expectations. The coordination and communication were solid throughout. Highly recommend them!

Varand Zadoorian
6 months ago

I had an excellent experience with Servpro of Highland Park. From the beginning, their team was incredibly friendly, professional, and easy to work with. What I appreciated most was that they were never pushy—they took the time to explain everything clearly and let me make decisions without pressure. Their work was top-notch and very fair. You can tell they truly care about their customers and take pride in what they do. The entire process was smooth, and they handled everything with great attention to detail. Honestly, one of the best companies I’ve worked with. I highly recommend Servpro of Highland Park to anyone who wants reliable, honest, and high-quality service. I have their number saved in my contact and called them few times with some questions I wish all companies could be the same specially in Los Angeles which you is hard to find a companies like them. If you could talk to Arlen who has so much honest and had so much information he can give you exactly how honest information.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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General Contractor License: 1074642
SERVPRO of Highland Park
1919 Vineburn Ave
#03
Los Angeles, CA 90032
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