About Us
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SERVPRO of Hancock Park / Hollywood
About Us
Restoration Experts You Can Count On — Fast, Reliable, and Local
At SERVPRO of Hancock Park / Hollywood, we understand that property damage can happen at any time — often when you least expect it. Whether it’s a burst pipe, fire damage, or unexpected mold growth, you need a restoration team that’s fast, professional, and experienced.
Locally owned and operated by Raffi and Liz Kitsinian, our SERVPRO franchise proudly serves Hancock Park, Hollywood, Miracle Mile, Koreatown, and surrounding Los Angeles neighborhoods. Backed by the trusted SERVPRO brand and decades of experience, we deliver top-quality cleanup and restoration services designed to get your property — and your life — back to normal quickly.
Our Mission
Our mission is to provide exceptional restoration and cleanup services with compassion and care. We know that property damage impacts more than just your building — it affects your sense of safety and peace of mind. That’s why our certified technicians treat every customer with professionalism, clear communication, and respect.
From the first emergency call to the final inspection, our goal is to make the process simple, transparent, and efficient. We take pride in helping our Los Angeles neighbors recover after disaster — no matter how big or small the job.
Our Professional Services
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Water Damage Restoration – Complete water extraction, drying, and dehumidification using advanced equipment.
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Fire & Smoke Damage Cleanup – Removal of soot, odors, and debris, plus structural cleaning and rebuild services.
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Mold Remediation – Safe and effective containment and removal to restore healthy indoor air quality.
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Storm & Flood Damage Restoration – Emergency response after heavy rains, flooding, or roof leaks.
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Commercial Restoration – Fast, discreet recovery for offices, apartment complexes, hotels, and retail properties.
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Construction & Reconstruction Services – Full-service rebuilding from mitigation through to final repairs.
Serving the Heart of Los Angeles
Our team proudly serves:
Hancock Park, Hollywood, Miracle Mile, Fairfax District, Mid-Wilshire, and Central Los Angeles.
From historic homes to modern high-rises, we understand the unique restoration needs of L.A.’s diverse architecture. Our deep local experience allows us to act quickly and efficiently, minimizing disruption and preventing further damage.
Why Choose SERVPRO of Hancock Park / Hollywood
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Locally Owned & Operated – Raffi and Liz Kitsinian are dedicated members of the Los Angeles business community.
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Trusted Nationwide Brand – Backed by SERVPRO’s 50+ years of industry leadership.
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24/7 Emergency Response – Ready day or night for any size disaster.
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Advanced Cleaning Technology – State-of-the-art drying, deodorizing, and sanitization tools.
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Insurance Coordination – We work directly with your insurance carrier for a smooth claims process.
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Customer-Focused – Personalized service and constant communication from start to finish.
Our Commitment
We know how overwhelming property damage can be. That’s why at SERVPRO of Hancock Park / Hollywood, we go beyond cleanup — we restore comfort, safety, and confidence. Our team is dedicated to making your restoration process “Like it never even happened.”
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Service Area
Certifications
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Licenses
Affiliations
- IICRC
- Los Angeles Chamber of Commerce
What our
customers are saying
I'm not going to lie, posting reviews isn't my thing but SERVPRO of Hancock Park/Hollywood did an amazing job with the water damage I suffered at my property a couple months ago. Talk about being responsive and showing excellent customer service throughout the entire process. Thank you and I'll be sure to use you in the future.
After coming home from vacation I found my whole kitchen and dining room flooded with water after my sinks pipe burst. It was late on a Saturday night and didn't know what to do. I called my insurance and they had me contact SERVPRO. I was afraid no one would answer at 1 in the morning but a lady named Joann answered. Within a hour her and her crew came out and put equipment to start drying. Joann constantly contacted me with new updates and even though I had to leave my home for a few days I came back to a perfect home once again. I would highly recommend them to family and friends. Very professional and on top of everything!
Great Team! Thank you, SERVPRO of Hancock Park/Hollywood.
I would highly recommend SERVPRO of Hancock Park/Hollywood to all my friends, family, & colleagues!
I called SERVPRO of Hancock Park/Hollywood and their team showed up within a couple of hours of my initial call. They were able to immediately start on our house, and were very polite and professional from the start. They did an excellent job in resolving the issues, and worked within the budget set from my homeowners insurance. I would highly recommend them to anyone in need of expedient and professional remediation!
Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.
Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well.
When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!
Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need. I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems. I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.
I'm not going to lie, posting reviews isn't my thing but SERVPRO of Hancock Park/Hollywood did an amazing job with the water damage I suffered at my property a couple months ago. Talk about being responsive and showing excellent customer service throughout the entire process. Thank you and I'll be sure to use you in the future.
After coming home from vacation I found my whole kitchen and dining room flooded with water after my sinks pipe burst. It was late on a Saturday night and didn't know what to do. I called my insurance and they had me contact SERVPRO. I was afraid no one would answer at 1 in the morning but a lady named Joann answered. Within a hour her and her crew came out and put equipment to start drying. Joann constantly contacted me with new updates and even though I had to leave my home for a few days I came back to a perfect home once again. I would highly recommend them to family and friends. Very professional and on top of everything!
Great Team! Thank you, SERVPRO of Hancock Park/Hollywood.
I would highly recommend SERVPRO of Hancock Park/Hollywood to all my friends, family, & colleagues!
I called SERVPRO of Hancock Park/Hollywood and their team showed up within a couple of hours of my initial call. They were able to immediately start on our house, and were very polite and professional from the start. They did an excellent job in resolving the issues, and worked within the budget set from my homeowners insurance. I would highly recommend them to anyone in need of expedient and professional remediation!
Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.
Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well.
When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!
Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need. I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems. I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.