About Us
Here to Help® 24/7
SERVPRO of Hancock Park / Hollywood
About Us
When disaster strikes in the heart of Los Angeles, SERVPRO of Hancock Park/Hollywood is the trusted restoration partner local homeowners, property managers, and businesses turn to. Locally owned and operated by Raffi and Liz Kitsinian, our Franchise combines deep industry expertise with a personal commitment to helping our community recover quickly and completely.
Backed by the national resources of SERVPRO, our team specializes in water damage restoration, fire damage restoration, mold remediation, and biohazard cleanup for both residential and commercial properties. From historic homes in Hancock Park to sound stages, offices, and retail spaces across Hollywood, our team understands the unique needs of the area’s diverse architecture and industries.
Our technicians are IICRC-certified and trained in the latest restoration techniques and technologies. With advanced equipment, a rapid response process, and decades of combined experience, we ensure that every project—large or small—is handled efficiently and with the utmost care.We take pride in our ability to manage jobs of all sizes—from small home repairs to large-scale commercial losses—using advanced equipment and proven restoration techniques. Our commitment to communication, transparency, and quality workmanship has made us the preferred restoration partner for homeowners, property managers, insurance professionals, and local businesses throughout the community.
Our goal on every job is simple: to make it “Like it never even happened.”
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Affiliations
- IICRC
- Los Angeles Chamber of Commerce
What our
customers are saying
I'm not going to lie, posting reviews isn't my thing but SERVPRO of Hancock Park/Hollywood did an amazing job with the water damage I suffered at my property a couple months ago. Talk about being responsive and showing excellent customer service throughout the entire process. Thank you and I'll be sure to use you in the future.
After coming home from vacation I found my whole kitchen and dining room flooded with water after my sinks pipe burst. It was late on a Saturday night and didn't know what to do. I called my insurance and they had me contact SERVPRO. I was afraid no one would answer at 1 in the morning but a lady named Joann answered. Within a hour her and her crew came out and put equipment to start drying. Joann constantly contacted me with new updates and even though I had to leave my home for a few days I came back to a perfect home once again. I would highly recommend them to family and friends. Very professional and on top of everything!
Great Team! Thank you, SERVPRO of Hancock Park/Hollywood.
I would highly recommend SERVPRO of Hancock Park/Hollywood to all my friends, family, & colleagues!
I called SERVPRO of Hancock Park/Hollywood and their team showed up within a couple of hours of my initial call. They were able to immediately start on our house, and were very polite and professional from the start. They did an excellent job in resolving the issues, and worked within the budget set from my homeowners insurance. I would highly recommend them to anyone in need of expedient and professional remediation!
Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.
Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well.
When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!
Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need. I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems. I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.
I'm not going to lie, posting reviews isn't my thing but SERVPRO of Hancock Park/Hollywood did an amazing job with the water damage I suffered at my property a couple months ago. Talk about being responsive and showing excellent customer service throughout the entire process. Thank you and I'll be sure to use you in the future.
After coming home from vacation I found my whole kitchen and dining room flooded with water after my sinks pipe burst. It was late on a Saturday night and didn't know what to do. I called my insurance and they had me contact SERVPRO. I was afraid no one would answer at 1 in the morning but a lady named Joann answered. Within a hour her and her crew came out and put equipment to start drying. Joann constantly contacted me with new updates and even though I had to leave my home for a few days I came back to a perfect home once again. I would highly recommend them to family and friends. Very professional and on top of everything!
Great Team! Thank you, SERVPRO of Hancock Park/Hollywood.
I would highly recommend SERVPRO of Hancock Park/Hollywood to all my friends, family, & colleagues!
I called SERVPRO of Hancock Park/Hollywood and their team showed up within a couple of hours of my initial call. They were able to immediately start on our house, and were very polite and professional from the start. They did an excellent job in resolving the issues, and worked within the budget set from my homeowners insurance. I would highly recommend them to anyone in need of expedient and professional remediation!
Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.
Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well.
When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!
Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need. I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems. I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.