Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cheviot Hills / Palms

Our Google Reviews
(310) 801-3312
4.6
(13 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cheviot Hills / Palms we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I wish I can give them 10 Stars! Nothing but positive things to say about the crew from SERVPRO Cheviot Hills. our house suffered water damage from a recent rain storm and they responded immediately containing the damage and mitigating it. The supervisor Raffi is very knowledgeable and polite and was very thorough, professional and meticulous in his approach. I will highly recommend them to all my friends and family! They get the job done!!!!!

Ara K
Los Angeles

The entire SERVPRO staff was courteous, polite, & helpful throughout the duration of the job.

Hovannes A.
Los Angeles

If there is any business that truly cares about its customers its SERVPRO of Cheviot Hills. From the moment I met Raffi he was kind and worked to his fullest capability to ensure I was happy with the work completed. Thank You!

Kirk W.
Los Angeles

Thank you, again, SERVPRO for your professionalism during this stressful time for us. 

Al C.
Los Angeles

A job well done, Thanks so much for helping us stay dry during these storms!

Cheryl K.
Los Angeles

I was confident in the knowledge & professionalism of the  SERVPRO of Cheviot Hills/Palms franchise who preformed water damage services to my studios

John K.
Los Angeles

Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need.  I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems.   I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.

Judy C.
Los Angeles

My child left the sink on in the bathroom and our bathroom flooded. SERVPRO saved the day!!!

Richi S.
Los Angeles

When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!

Chris k.
Los Angeles

I wish I can give them 10 Stars! Nothing but positive things to say about the crew from SERVPRO Cheviot Hills. our house suffered water damage from a recent rain storm and they responded immediately containing the damage and mitigating it. The supervisor Raffi is very knowledgeable and polite and was very thorough, professional and meticulous in his approach. I will highly recommend them to all my friends and family! They get the job done!!!!!

Ara K
Los Angeles

The entire SERVPRO staff was courteous, polite, & helpful throughout the duration of the job.

Hovannes A.
Los Angeles

If there is any business that truly cares about its customers its SERVPRO of Cheviot Hills. From the moment I met Raffi he was kind and worked to his fullest capability to ensure I was happy with the work completed. Thank You!

Kirk W.
Los Angeles

Thank you, again, SERVPRO for your professionalism during this stressful time for us. 

Al C.
Los Angeles

A job well done, Thanks so much for helping us stay dry during these storms!

Cheryl K.
Los Angeles

I was confident in the knowledge & professionalism of the  SERVPRO of Cheviot Hills/Palms franchise who preformed water damage services to my studios

John K.
Los Angeles

Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need.  I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems.   I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.

Judy C.
Los Angeles

My child left the sink on in the bathroom and our bathroom flooded. SERVPRO saved the day!!!

Richi S.
Los Angeles

When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!

Chris k.
Los Angeles

About Us

Our Story

We are a family-owned business that have been in the service industry for over 20 years. Serving our amazing community is what gets us up in the morning. After helping our neighbors throughout the years, we have found that we all have a common desire: to be surrounded by people that we can trust. Our belief is that every person plays a role in a safe and loyal community, including ourselves.

After 20 years of growing a successful pool business, we decided we wanted to evolve. The business was sold and we were ready to take the next step. When deciding which company to be part of, we needed to know their business values. SERVPRO is known to be thorough, efficient, and trustworthy. This is exactly what we stand for and with whom we want to be connected. Every day, we make it our goal to uphold these views within the public. Therefore, with a leap of faith and experience under our belt, we bought our first franchise with SERVPRO. To say we're growing rapidly is an understatement. But, with our team, we have confronted every challenge successfully and look forward to what the coming years bring.


Our Community is Our Family

Our leadership team has built a life in Los Angeles. We have grown up here, attended high school and college, had our first jobs, and our raised our own families in the LA neighborhood. Local businesses, neighbors, local parks, and organization have become integral parts of what we consider "home" and we are determined to have our families feel the same for generations to come. So, we continue to be active in working with the community partnering with our first responders and cooperating with our neighbors to maintain their confidence.


Our Employees

We trust our employees to uphold the same values that we do. Our team joined us with decades of experience under their belt. Our staff is highly trained in property damage restoration. From the time of hire, training is a constant feature with us, from SERVPRO’s corporate training facility to regular IICRC-industry certification. Rest assured, our staff is equipped with the knowledge to restore your property. 

Call us today. SERVPRO is the cleaning and restoration company you know and trust. We are committed to making it "Like it never even happened."

Jeffrey W. & Christopher R. Jones
Jeffrey W. & Christopher R. Jones
Owners of SERVPRO of Cheviot Hills / Palms

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.