SERVPRO of Cerritos / Hawaiian Gardens

Jim & Kevin were awesome. Their crew was clean, courtesy, and most importantly thorough. They made the best out of a water damage situation. I would absolutely recommend their service to friends and family. 

Thanks guys.

Excellent job!   Over the Top!  Josh Molina and his staff took excellent care of our families home.  I would recommend him to everyone I know and to any stranger. He totally exceeded my expectation.  This was true fast and friendly service and I was able to keep constant communication with him.

what can i say excellent crew from beginning to end on there part Joseph Valles, Victor Garcia, Mike, Tommy and Erik Villa were very professional and knowledgeable about every aspect of there job all i can say they really put me at ease i never had a problem like this before and they knew how to tackle it i would highly recommend SERVPRO OF Cerritos/Hawaiian Gardens not to mention the respect that they have made me feel good keep up the good work team! 
thank you 

Victor was here today and worked very hard and completed the job.  He worked through lunch.  I was pleased with his diligence.

To Whom It May Concern:

Just a letter to express my commendation and deep appreciation for Michael Macklin.

On August 17, 2016, he moved some of our contents back into our home. During the process, Michael found my great-grandmother's wedding band, a priceless family heirloom that I had been unable to find and therefore considered lost.

Michael found the gold ring in one of the dressers while he and Eric were arranging the furniture and brought the ring and another piece of jewelery (a personalized pendant given to me by mother) to me. I am extremely impressed with his attention to detail (I had combed through this dresser in the past and was unable to find the ring) and his honesty, as he could have pocketed the ring and I would have never known it.

Please recognize Michael and let him know how much I appreciate his strong display of character.

Sincerely,

Starla Ortiz

I can't say enough good things about SERVPRO of Cerritos.  We encountered water damage that sourced from our refrigerator water hose and sustained extensive damage to our hardwood floors and walls.  Gilbert and his team initially cleaned and dried the area while our family had to vacate our home.  He and his team explained every day what needed to be done and we appreciated their patience and communication every step of the way.  After the water abatement was completed we felt comfortable using SERVPRO for the renovation and it was the BEST decision!  Ryan and his team (Jr., Ben, the floor guys and the plumbers) are all super respectful, communicative, highly skilled and showed up promptly every day.  They worked with us to make sure everything was as we expected; complete kitchen renovation, flooring throughout the house and interior painting.  I definitely plan to use them with any future projects.

Absolutely the best company to work with. Best customer service, informative, punctual, and flexible. Mike went over and beyond. 
Mike preformed outstanding customer service. He constantly called giving us updates.

He would send our insurance agent daily review. 
Always worked around our schedule and picked up his phone when we called him. 

We highly recommend using this service and if you could request someone - Mike is the guy.

Rudy & Tarell came to service our home. They are very friendly and have excellent customer service. They make you feel comfortable  and at peace knowing they are doing everything to help you as a customer. They also explain to you what is going on step by step and what is the next step.

I am very happy Rudy and Tarell serviced our home they made it and easy process. Also Erick has great customer service and answers all your question, I was able to contact him by texting and he responded in minutes. This company makes you feel confident that thing are getting done. I would recommend them any time... Thanks guys

I am very pleased  by the prompt response  we have received  from Josh Molina. Very professional  and informative in regards to what steps needed to be taken to care of our leak and damage. I will definitely  be recommending  Josh personally  to friends  and family as well as SERVPRO as a company.  He has turned what was a very stressful  situation  into what now  has become a stress free situation.  Thank you Josh for your time and effort.

Jim & Kevin were awesome. Their crew was clean, courtesy, and most importantly thorough. They made the best out of a water damage situation. I would absolutely recommend their service to friends and family. 

Thanks guys.

Excellent job!   Over the Top!  Josh Molina and his staff took excellent care of our families home.  I would recommend him to everyone I know and to any stranger. He totally exceeded my expectation.  This was true fast and friendly service and I was able to keep constant communication with him.