Meet Our Team
All it takes is one call to SERVPRO of Centre City / Uptown. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Jordan, team member at SERVPRO of Centre City / Uptown]()
Jordan
Jordan is one of the founders of the company and oversees all field operations and quality management for SERVPRO of Centre City/Uptown. In his free time, he enjoys going to the beach, traveling when time allows, and spending time with his family.
![Ben, team member at SERVPRO of Centre City / Uptown]()
Ben
Ben is one of the founders of the company and oversees all aspects of SERVPRO of Centre City/Uptown, including office operations, marketing, rebuild/construction. In his free time he enjoys spending time with his wife and toddler son, and traveling.
![Tawny, team member at SERVPRO of Centre City / Uptown]()
Tawny
Tawny is our incredible Office Manager. Without her, we'd be lost! She joined the team shortly after we opened, and is there to help with anything and everything. In her free time, she enjoys exploring beautiful San Diego with her three daughters.
![Amy, team member at SERVPRO of Centre City / Uptown]()
Amy
Meet Amy, our office's rockstar Administrative Assistant. Amy started with us in the beginning of 2016. Chances are, if you've called our office, Amy has been one to help you. Amy is responsible for keeping our clients up-to-date on the status of their projects, and making sure they're happy. On weekends, you can catch Amy testing out new recipes and preparing feasts for her family and friends!
![Freddie Erwin, team member at SERVPRO of Centre City / Uptown]()
Freddie Erwin
Freddie Erwin has been with the company since 2004. He has over a decade of mold remediation experience. He is certified by IICRC in Water Damage, Advance Structural Drying, and Mold Remediation. If you have a mold remediation question, he is your guy.
![Marcello Nicoletti, team member at SERVPRO of Centre City / Uptown]()
Marcello Nicoletti
Marcello Nicoletti is a Crew Chief here at SERVPRO of Centre City Uptown. He has been with us for over 10 years. Certified by IICRC in Water Damage many years ago. He brings experience to the table when he comes out. Se habla espanol.
![Eric, team member at SERVPRO of Centre City / Uptown]()
Eric
Eric is one of our Production Managers here at SERVPRO of Centre City/Uptown. His favorite part about working in the remediation/restoration field is that no day is the same, and he's constantly being challenged. In his spare time you can find him surfing at one of San Diego's beautiful beaches.
![David, team member at SERVPRO of Centre City / Uptown]()
David
David has been a member of the SERVPRO of Centre City/Uptown team since early 2016. He comes to us with a wealth of industry knowledge, and has quickly proven himself to be a key asset to our field division. David's favorite part of working for the company is the fast-paced nature of our work.
![Dave, team member at SERVPRO of Centre City / Uptown]()
Dave
Dave is one of the newer members of our team and joined SERVPRO of Centre City/Uptown in the fall of 2017 as Warehouse Manager. Dave comes to us with experience in the restoration industry and has proven vital to our team and always ready and willing to go in the field when we need him!
![Ever, team member at SERVPRO of Centre City / Uptown]()
Ever
Ever joined the SERVPRO team in 2016 and is a key member of the company! He's one of the nicest and happiest people you'll ever meet, and always willing to lend a helping hand.
![Lisa, team member at SERVPRO of Centre City / Uptown]()
Lisa
Lisa has been with SERVPRO of Centre City/Uptown in spirit from the beginning (as Ben's sidekick/wife), She manages our marketing efforts as well as our rebuild division. She loves meeting people and building relationships, and strives to make every customer happy! Fun fact about Lisa: she's been to over 30 countries, and counting! Next on her bucket list is Iceland. In her spare time you can find her with Ben and their toddler, or taking a pilates or yoga class.
![Aaron, team member at SERVPRO of Centre City / Uptown]()
Aaron
Aaron is our Recon Manager!
![Angie, team member at SERVPRO of Centre City / Uptown]()
Angie
Angie is a Contents Tech here at SERVPRO of Center City/Uptown.
![Brenda, team member at SERVPRO of Centre City / Uptown]()
Brenda
Brenda is another one of our trusted Contents Techs!
![Edgar, team member at SERVPRO of Centre City / Uptown]()
Edgar
Edgar is one of the Crew Chiefs that we have here!
![Elia, team member at SERVPRO of Centre City / Uptown]()
Elia
Elia is a Job File Coordinator here at our SERVPRO!
![Francisco, team member at SERVPRO of Centre City / Uptown]()
Francisco
Francisco works as a team member of our Demo Team!
![Frank, team member at SERVPRO of Centre City / Uptown]()
Frank
Frank is another member of our Demo Team!
![Jose C, team member at SERVPRO of Centre City / Uptown]()
Jose C
Jose C is another valuable member of our Demo Team!
![Jose H, team member at SERVPRO of Centre City / Uptown]()
Jose H
Jose H works on the Demo Team here at SERVPRO of Centre City/Uptown!
![Josh, team member at SERVPRO of Centre City / Uptown]()
Josh
Josh is our Director of Operations!
![Lupe, team member at SERVPRO of Centre City / Uptown]()
Lupe
Lupe is our resident Mold Specialist!
![Miguel, team member at SERVPRO of Centre City / Uptown]()
Miguel
Miguel is the manager of our Demo Team!
![Rachel, team member at SERVPRO of Centre City / Uptown]()
Rachel
Rachel is our Accounts Payable and Receivable specialist who keep everything rolling!
![Sam, team member at SERVPRO of Centre City / Uptown]()
Sam
Sam is another one of our valuable Contents Technicians!
![Sergio, team member at SERVPRO of Centre City / Uptown]()
Sergio
Sergio is another member of our Demo Team!
![Tara, team member at SERVPRO of Centre City / Uptown]()
Tara
Tara is one of our Accounts Managers!
What our
customers are saying
Had a mold problem in our bathroom in Studio City. They set up containment, ran air scrubbers and dehumidifiers, tore out the shower, and treated everything. Very professional setup, they clearly took it seriously. Would use them again.
We would like to sincerely thank Ethan for coordinating the entire project with professionalism and great communication. We also want to recognize Roberto and Carlos for the outstanding job they did cleaning up the fire damage and debris at my mother-in-law’s house. Their hard work, efficiency, and dedication made a difficult situation much easier for our family. They were respectful, professional, and paid close attention to every detail. We truly appreciate everything they did and highly recommend their services. Thank you, Ethan, Roberto, and Carlos, for your exceptional work!
Garrett took great care of my husband, kitty, and me! He was very calming and reassuring about my concerns about germs after our bathroom flooding. Garrett was professional and explained each step of the cleanup process. We highly recommend Garrett and ServPro!
The pricing was very fair and reasonable. The final cost was the exact same at the initial estimate. Most important, the work was performed meticulously, with great professionalism and attention to detail. The work crews themselves were polite, friendly, and extremely courteous. A (surprisingly) pleasant/great experience overall.
I can't say enough great things about SERVPRO! From start to finish, their team was incredibly professional, responsive, and trustworthy. They made what could have been a stressful situation feel completely manageable. They showed up on time, communicated clearly every step of the way, and treated my home with the utmost care and respect. Their quality of work was outstanding. I highly recommend SERVPRO to anyone in need of their services! you won't be disappointed.
Fast and professional. Kept me in the loop. Never fun to deal with after-leak restoration stuff but they got it done.
Nice and quick work.
Garrett Cody was awesome! Super nice and very professional. The team did a great job!
Garret Cody is kind, responsive, and professional. We are grateful for his efforts and that of the Servpro team.
About Us
SERVPRO of Centre City/Uptown understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.
Newly owned and operated by Ben Sussman and Jordan Katz, the previous franchise owner, Michael Lu, sold his company to Ben and Jordan in summer 2018. This is the second franchise that Ben and Jordan own, their first being an adjacent SERVPRO territory that they bought several years ago and built from scratch
We have over 25 employees and our company specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also perform mold remediation and biohazard cleanup services. We are on nearly 40 insurance preferred vendor programs, have steady commercial work including medical facilities, hotels and motels, HOAs, and more. We attribute our growth to always doing the right thing, placing the customer first, and having open and honest communication in every dealing and interaction we have. When you want a team you can trust, you want the folks here at SERVPRO of Centre City/Uptown. Our reputation means everything to us, and we strive to do our best at all times. Call us 24 hours a day, 7 days a week at 619-583-2133.