SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Auburn / Rocklin

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard cleanup could be required for a number of things you might not think of. If you ever wonder if biohazard cleaning is needed or not, just call SERVPRO of Auburn / Rocklin. We can help determine the best cleaning action for you.  We understand why you might want to clean your home or business on your own after a tragic event; however there are several reasons why this is not advisable. Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Auburn / Rocklin is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Good job! I'd hire you again any time. You were very helpful when my fridge water line was leaking and found mold I didn't even know was there. You took care of everything!

Mike M.
Roseville

Your crew was phenomenal! Very professional and paid close attention to all of the little details. They finished on time and even helped me with a couple of pieces of heavy furniture. ALL TENS!!

Phil W
Roseville

The people of SERVPRO of Auburn/Rocklin who came to my home were very knowledgeable, professional, and responsive. Emily, on the phone, was wonderful too.

Beatriz
Grass Valley

I have nothing but good things to say. From the beginning, Emily at the office was on top of everything. She is very friendly and made the whole process a breeze. From getting the quote, to scheduling and the cleanup, I was impressed. Thank you Emily and the SERVPRO team for your professionalism and prompt and clean work. I will definitely recommend.

Chris W.
Lincoln

Called SERVPRO of Auburn/Rocklin when I had mold show up on my home inspection in the middle of escrow, we were on a very tight time frame in order for the house to close on time. Suzie was able to come out the very next day to estimate repairs/remediation and discuss with us. Very professional and knowledgeable. They were able to get us on the schedule and complete everything within the week! Would highly recommend.

Amanda D.
El Dorado Hills

On December 13th, Eddy Cervantes, SERVPRO of Auburn/Rocklin marketing representative and his team arrived. His team was very efficient and responsive. Eddy did a walk through with me before he and his team left to be sure that the job was satisfactory. His business card logo states "Like it never even happened." In this case, that was true.

~R. Johnston

R. Johnston
Rocklin

Our home and property were recently impacted by the McCourtney Fire in Grass Valley.  We have our home, a rental and an Airbnb unit on our property.  We were fortunate that all were spared but we had significant smoke damage.  It was critical to get things up and running as quickly as possible.  

Our insurance agent suggested we reach out to SERVPRO immediately. They responded right away, came out to assess the damage, explained the process in great detail and were very knowledgeable.  Even with so much devastation around us, our lives were back to normal within days.   Literally everyone we worked with at SERVPRO of Auburn/Rocklin was a pleasure to interact with.  I want to thank the owner for checking in to see if we were satisfied with the service and Suzie, our main contact who was just wonderful.  Thank you all!

Deborah R.
Grass Valley

Thank you so much Suzie, you guys have really impressed me. Great job on everything. Thanks again....

Kathy J.
Sacramento

Very good, rapid response. On site crew was very professional and customer service oriented! Got our business back up and running in no time.

Chris W.
Rocklin

Good job! I'd hire you again any time. You were very helpful when my fridge water line was leaking and found mold I didn't even know was there. You took care of everything!

Mike M.
Roseville

Your crew was phenomenal! Very professional and paid close attention to all of the little details. They finished on time and even helped me with a couple of pieces of heavy furniture. ALL TENS!!

Phil W
Roseville

The people of SERVPRO of Auburn/Rocklin who came to my home were very knowledgeable, professional, and responsive. Emily, on the phone, was wonderful too.

Beatriz
Grass Valley

I have nothing but good things to say. From the beginning, Emily at the office was on top of everything. She is very friendly and made the whole process a breeze. From getting the quote, to scheduling and the cleanup, I was impressed. Thank you Emily and the SERVPRO team for your professionalism and prompt and clean work. I will definitely recommend.

Chris W.
Lincoln

Called SERVPRO of Auburn/Rocklin when I had mold show up on my home inspection in the middle of escrow, we were on a very tight time frame in order for the house to close on time. Suzie was able to come out the very next day to estimate repairs/remediation and discuss with us. Very professional and knowledgeable. They were able to get us on the schedule and complete everything within the week! Would highly recommend.

Amanda D.
El Dorado Hills

On December 13th, Eddy Cervantes, SERVPRO of Auburn/Rocklin marketing representative and his team arrived. His team was very efficient and responsive. Eddy did a walk through with me before he and his team left to be sure that the job was satisfactory. His business card logo states "Like it never even happened." In this case, that was true.

~R. Johnston

R. Johnston
Rocklin

Our home and property were recently impacted by the McCourtney Fire in Grass Valley.  We have our home, a rental and an Airbnb unit on our property.  We were fortunate that all were spared but we had significant smoke damage.  It was critical to get things up and running as quickly as possible.  

Our insurance agent suggested we reach out to SERVPRO immediately. They responded right away, came out to assess the damage, explained the process in great detail and were very knowledgeable.  Even with so much devastation around us, our lives were back to normal within days.   Literally everyone we worked with at SERVPRO of Auburn/Rocklin was a pleasure to interact with.  I want to thank the owner for checking in to see if we were satisfied with the service and Suzie, our main contact who was just wonderful.  Thank you all!

Deborah R.
Grass Valley

Thank you so much Suzie, you guys have really impressed me. Great job on everything. Thanks again....

Kathy J.
Sacramento

Very good, rapid response. On site crew was very professional and customer service oriented! Got our business back up and running in no time.

Chris W.
Rocklin

About Us

If water, fire or mold damage take over your life, we are here to help you take it back! SERVPRO of Auburn/Rocklin understands the stress and worry that comes along with any type of damage and the disruption it causes to your life.

John Wardlaw is President of SERVPRO of Auburn/Rocklin. He has been a business owner for over 17 years and attended college at Washington State University with degrees in both Business Management and Psychology. John has been a part of the community and has lived in Rocklin for over 18 years. For the past 24 years he has been Head Coach for the community’s Little League Baseball.

SERVPRO of Auburn/Rocklin specializes in a wide variety of cleanup and restoration services of residential and commercial properties. Services include fire, smoke, water, mold and mildew damage. Should you find yourself in need of bio hazard or crime scene cleanup, SERVPRO of Auburn/Rocklin has specialized training for those situations as well.

We are an IICRC (Institute of Inspection, Cleaning, and Restoration Certification) and ASD (Applied Structural Drying) CERTIFIED FRANCHISE: Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Auburn/Rocklin.

In addition to our outstanding cleaning and restoration services, we are a fully licensed contractor and can rebuild and remodel just about any project. Our employees are background checked every year, so you can expect quality work by professionals.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust

John Charles & Stephanie Wardlaw
John Charles & Stephanie Wardlaw
Owners of SERVPRO of Auburn / Rocklin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.