Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Auburn / Rocklin

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Auburn / Rocklin we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Rudy & Lewis are 1st class!!! All 10's

Sue B.
Rocklin

My son in law had a water problem from their washer this afternoon. I suggested he call SERVPRO of Auburn/Rocklin. He says you guys are awesome!! I'm thinking this had best be the last problem as I already have a son and his family (9 weeks ago and still not back in their house) and now my daughter and family in my home. It had best not go in threes and I don't want trouble at our house too! You guys got him back in his home in record time. Thanks!

Robert T.
Rocklin

After my mother recently passed away we went through the process of updating her home getting ready to sell. Our contractor pulled off the entire old roof and before he could get the new one up it rained a lot unexpectedly. Every room in the house was affected. The office staff helped us so much through the entire process with our insurance company and was there for us when no one else was.

James M.
Auburn

We recently flooded multiple rooms in our home. The initial team arrived in less than a couple of hours from our call to our insurance company. I can't say enough good things about them! Not only was each of them knowledgeable and efficient, but they were also professional and very courteous. As we have never had a flood before, they helped us understand the damage. SERVPRO of Auburn/Rocklin was able to resolve the water damage very quickly and because of their efforts we had no other damage.

Elveda A
Antelope

All 10's. Really awesome crew!!!!

Meagan F.
Rocklin

Dan & his team....A-mazing!!! I would highly recommend. Empathy, informational & very kind during times of trial and tribulation. I am so impressed with everyone who has come into our home.

Laura S.
Auburn

I wanted you to know how pleased I am that you and your company, SERVPRO of Auburn/Rocklin, took such great care of reconstructing my house back together from the water damage I incurred; and with such impeccable work ethics. It was such a pleasure to work with you, Dan. You are such an incredible perfectionist in all you do. You installed my hardwood flooring with such precision and flawless perfection, that I will recommend you to everyone I meet.

You are so professional; have a wonderful personality, and always reassured me that I would love it when you were done. I'm so grateful to you, Dan! Thank you can never express my gratitude. You are the very best!

I've seen a lot of installations over the years, in my own home and other. None of them have ever compares to your workmanship, expertise and perfection. 

Becky B.
Rocklin

Barry did a great job for us! Our air conditioning drain system got plugged and started leaking water into our upstairs rafters. We called and with-in 2 hours Barry was out there with the fans and humidifier to get us dried. You guys have a great company with great employees!!!

Will S.
Lincoln

My neighbor went to fill his above ground pool and found that it didn’t do very well over the winter because the side split open and flooded their yard and mine...as well as my entire living room! The staff came out same day, cleaned out all the water and put in drying machines. I recommend SERVPRO of Auburn/Rocklin to everyone I meet! They’re fast, thorough and very helpful. They calmed me down as I was standing in inches of water. You can definitely tell they are experts and very professional.

Kathy T.
Lincoln

Rudy & Lewis are 1st class!!! All 10's

Sue B.
Rocklin

My son in law had a water problem from their washer this afternoon. I suggested he call SERVPRO of Auburn/Rocklin. He says you guys are awesome!! I'm thinking this had best be the last problem as I already have a son and his family (9 weeks ago and still not back in their house) and now my daughter and family in my home. It had best not go in threes and I don't want trouble at our house too! You guys got him back in his home in record time. Thanks!

Robert T.
Rocklin

After my mother recently passed away we went through the process of updating her home getting ready to sell. Our contractor pulled off the entire old roof and before he could get the new one up it rained a lot unexpectedly. Every room in the house was affected. The office staff helped us so much through the entire process with our insurance company and was there for us when no one else was.

James M.
Auburn

We recently flooded multiple rooms in our home. The initial team arrived in less than a couple of hours from our call to our insurance company. I can't say enough good things about them! Not only was each of them knowledgeable and efficient, but they were also professional and very courteous. As we have never had a flood before, they helped us understand the damage. SERVPRO of Auburn/Rocklin was able to resolve the water damage very quickly and because of their efforts we had no other damage.

Elveda A
Antelope

All 10's. Really awesome crew!!!!

Meagan F.
Rocklin

Dan & his team....A-mazing!!! I would highly recommend. Empathy, informational & very kind during times of trial and tribulation. I am so impressed with everyone who has come into our home.

Laura S.
Auburn

I wanted you to know how pleased I am that you and your company, SERVPRO of Auburn/Rocklin, took such great care of reconstructing my house back together from the water damage I incurred; and with such impeccable work ethics. It was such a pleasure to work with you, Dan. You are such an incredible perfectionist in all you do. You installed my hardwood flooring with such precision and flawless perfection, that I will recommend you to everyone I meet.

You are so professional; have a wonderful personality, and always reassured me that I would love it when you were done. I'm so grateful to you, Dan! Thank you can never express my gratitude. You are the very best!

I've seen a lot of installations over the years, in my own home and other. None of them have ever compares to your workmanship, expertise and perfection. 

Becky B.
Rocklin

Barry did a great job for us! Our air conditioning drain system got plugged and started leaking water into our upstairs rafters. We called and with-in 2 hours Barry was out there with the fans and humidifier to get us dried. You guys have a great company with great employees!!!

Will S.
Lincoln

My neighbor went to fill his above ground pool and found that it didn’t do very well over the winter because the side split open and flooded their yard and mine...as well as my entire living room! The staff came out same day, cleaned out all the water and put in drying machines. I recommend SERVPRO of Auburn/Rocklin to everyone I meet! They’re fast, thorough and very helpful. They calmed me down as I was standing in inches of water. You can definitely tell they are experts and very professional.

Kathy T.
Lincoln

About Us

If water, fire or mold damage take over your life, we are here to help you take it back! SERVPRO of Auburn/Rocklin understands the stress and worry that comes along with any type of damage and the disruption it causes to your life.

John Wardlaw is President of SERVPRO of Auburn/Rocklin. He has been a business owner for over 17 years and attended college at Washington State University with degrees in both Business Management and Psychology. John has been a part of the community and has lived in Rocklin for over 18 years. For the past 24 years he has been Head Coach for the community’s Little League Baseball.

SERVPRO of Auburn/Rocklin specializes in a wide variety of cleanup and restoration services of residential and commercial properties. Services include fire, smoke, water, mold and mildew damage. Should you find yourself in need of bio hazard or crime scene cleanup, SERVPRO of Auburn/Rocklin has specialized training for those situations as well.

We are an IICRC (Institute of Inspection, Cleaning, and Restoration Certification) and ASD (Applied Structural Drying) CERTIFIED FRANCHISE: Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Auburn/Rocklin.

In addition to our outstanding cleaning and restoration services, we are a fully licensed contractor and can rebuild and remodel just about any project. Our employees are background checked every year, so you can expect quality work by professionals.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust

John Charles & Stephanie Wardlaw
John Charles & Stephanie Wardlaw
Owners of SERVPRO of Auburn / Rocklin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.