Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Agoura / Calabasas / Hidden Hills
Our Google Reviews
(818) 991-6292
5.0
(18 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
18 Reviews
5.0
Leave Us A Review
VGS
8 months ago

I filed a water damage claim through my insurance, and Servpro was the company that helped us from the very beginning. From day one, Marat (the owner) and his lead crew, Jose and Carlos, were outstanding. They were always polite, respectful, and easy to work with. The entire team was extremely professional and clearly very knowledgeable at what they do. At first, I was hesitant when my insurance company asked if I wanted to use their full-service restoration company, but I’m truly glad I did. Servpro exceeded my expectations. Their work quality, kindness, and transparency stood out the most. They kept us informed every step of the way and consistently provided updates, which gave us peace of mind during a stressful situation. Marat was hands-on throughout the entire process and went above and beyond what was asked or required to make sure everything was done right. I’m very satisfied with the results and would highly recommend Servpro to anyone dealing with water damage or home restoration needs.

Margot
over 1 year ago

Great company! Very professional. They know their stuff and are highly efficient. And honest! They won't charge you for services you don't need. I know because I asked them to do extra work and they said they would do it if I insisted, but it truly wasn't necessary. Terrific experience from start to finish!!

Sergio Peña
over 1 year ago

From day one, working with Marat and his team at Servpro has been nothing short of incredible. And no—this isn’t a paid promotion, just genuine appreciation from a very satisfied customer here in Agoura Hills. What started as a minor, innocent leak from our upstairs bathroom quickly spiraled into a full-blown nightmare: mold, abatement, damaged flooring, recurring water issues, and months of back-and-forth with insurance. Throughout all of it, Marat went way above and beyond his scope of work. He basically became our unofficial insurance advocate, stepping in to navigate the messy bureaucratic process and pushing back when our insurance didn’t want to cover essential work. The guy is a total legend. A huge shoutout also goes to his right-hand man, Carlos. Carlos is the definition of a true professional—skilled, reliable, and genuinely great to work with. It’s clear he knows his craft inside and out. I’ve attached before and after photos to show the transformation. If you’re dealing with damage or restoration and don’t know who to trust, I highly recommend reaching out to Marat and his crew. They’re honest, transparent, and completely break the stereotype of what people expect from this type of work. No upselling. No shady practices. Just real, quality service.

Kay Min
over 2 years ago

We had an undetected shower drain leak that began to lift flooring. After asbestos abatement, Servpro came in to renovate damaged flooring, kitchen cabinets and walls. The restoration work was seamless and very professional and cleanup was thorough. Marat was very helpful, compassionate and always available to reach by phone if we had any questions. Thank you Servpro!

Alec Shuster
over 2 years ago

The team has been nothing short of amazing! The response rate, customer service, quality of work has been incredible. I had them work on pack out, remediation and rebuild and it's been fast and quality. Marat has been excellent, and his team of Louis and Carlos are superb. Thank you, Marat, for such an amazing experience. If you can use them!!

Katy Mullally
over 2 years ago

The team at this ServPro location is magnificent. I’ve had the pleasure - yes, pleasure - of working with them twice in the last 2 years. They are exceptionally skilled, prompt, courteous and accommodating. They understand every job is different and work to deliver what you need in your place. They make great recommendations for reno projects and execute splendidly. They have restored my condo above and beyond my expectations - twice. I am forever grateful.

Peter Bailey
almost 3 years ago

The work was done quicker then expected, from the owner to the workers, everyone was very professional. HIGHLY recommend!

Lisa Jeffers
almost 3 years ago

Marat along with Carlos and his crew did an amazing job. They were professional, polite, respectful, hard working, and completed the job in a timely matter. My kitchen looks beautiful!

Jody Doram
over 3 years ago

Marat Koshkaryan and his crew provided excellent results to a very challenging situation at my home. We suffered water damage from the storms and my whole house was affected! ServPro came and immediately took care of the mitigation, then the PackOut of my whole house and eventually the repair and painting! It’s like a whole new house! THANK YOU, Marat and Jose, Carlos and the crew! I highly recommend this company and these professionals!!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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