Terms of Website Use
servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
Insurance claim decisions are determined solely by your insurance provider based on the terms of your policy. For questions regarding your specific coverage, benefits, or claim status, you should contact your insurance company directly. We provide property damage assessments and repair estimates to support homeowners during the claims process. We are not public adjusters and do not represent or negotiate with insurance carriers on behalf of policyholders.
The contractor cannot engage in the practices set forth in Florida Statutes s. 489.147(2)(b): Offering to a residential property owner a rebate, gift, gift card, cash, coupon, waiver of any insurance deductible, or any other thing of value in exchange for allowing the contractor to conduct an inspection of the residential property owner’s roof; or making an insurance claim for damage to the residential property owner’s roof.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Why would anyone put their home in the hands of unskilled professionals? This is the only team you will EVER need.
With how fast the disaster damaged my home, I was grateful to see a team of professionals that worked to restore it just as quickly. Excellent job.
Your team not only worked to get my apartment back to the way it should be, but also had technicians working in many other units through the building. Even if they don’t say it, I’ll thank you from all of us.
Grateful for the care and consideration your crew had with some of our priceless belongings that could have gotten damaged by the disaster. Very satisfied customer here.
Allow me to join in with the other positive reviews here. Your impressive team has earned their reputation and accolades. Very, very professional.
Hi, Thank you so much for helping out my sister and my nephew with his cleaning. He called me that night to tell me you were so nice to him and the furniture looks great. He was very happy with the outcome. Thank you for the extra effort you put in him for him. You made his day.
Gratefully, Molly
Your staff was very prompt and very professional. They showed up the day they said they would and cleaned up after themselves. I would not hesitate to recommend your company to others.
I cant say enough positive things about this franchise and its crew. Bj, Alexiz, Preskitt, Ethan, Junior and Andrew all did a fantastic job. Within 90 minutes of learning I had an interior flood from a leaking toilet, SERVPRO arrived and took control of the cleanup by removing carpet and flooring, cabinets and furniture as well as personal possessions. They handled arrangements for a secure storage container on site and al of the furnishings that needed to be removed were stored in the container so the home could be prepared for restoration. I was so impressed with the professionalism of the company and the crew I felt 100% confident to have them oversee the restoration of my home. Cant say enough positive thins from all whom I encountered; including office staff Jennifer and leadership team who were on the job to make sure everything that needed to be done was completed efficiently and timely. Their level of care and involvement gave me peace of mind as an out of town owner that i was in very good hands. Id highly recommend this company for disaster cleanup or any other renovation project. Top notch and reputable.
We had a pipe break that caused water damage to our home, and the SERVPRO team was absolutely incredible from start to finish. Every time we called they were here promptly to address our concerns. Their quick response and professionalism immediately put us at ease. They walked us through everything with our insurance adjuster and even handled the conversations for us because I was so upset and nervous. They worked directly with the insurance company on our behalf, coordinated subcontractors, and even helped arrange additional out-of-pocket projects we wanted done. Jen in the office was fantastic at keeping communication smooth, and Sam and BJ truly went above and beyond on all dealings we had with them. We are so grateful for their hard work, kindness, and dedication. I highly recommend SERVPRO to anyone needing restoration services! Amazing people!