Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Mobile County

Our Google Reviews
(251) 633-7500
4.9
(415 reviews)

Service Areas

Mobile, AL | Prichard, AL | Saraland, AL | Irvington, AL | Satsuma, AL | Theodore, AL | Chickasaw, AL | Semmes, AL | Citronelle, AL | Grand Bay, AL | Bayou La Batre, AL | Creola, AL | Mount Vernon, AL | Dauphin Island, AL | Axis, AL | Tillman's Corner, AL | Bayleys Corner, AL | Bellefontaine, AL | Sunny Cove, AL | Wilmer, AL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Mobile County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO continues to make me happy that I chose them. Their services and response time prevented more water damage. Today, their packing team was excellent. Attention to detail, skills, communication, and courtesy are exceptional... update: the work is complete, and my furniture was moved back in. The recovery was excellent, the home was immaculately after the clean team was done, now my furniture is back in the home. The move team was great! No damaged furniture whatsoever. I couldn't have asked for better service! One important detail.: My insurance company and SERVPRO was in constant contact, coordinating the effort and costs. All was covered. We are grateful to have found such an experienced and professional company... thank you

William F.
Theodore

Kevin and crew did a wonderful job!

Roy C.
Fairhope

Thank you Chrissie!  You and your team were amazing!

Shelli B.
Mobile

We called in SERVPRO and they've been great!

Jerry C.
Mobile

SERVPRO was a blessing to me and my home.  The staff was very helpful and courteous.

Pat S.
Theodore

We called SERVPRO after a water leak occurred and they came out that day. They brought us such peace of mind and after inspecting everything, they put together a plan of how to thoroughly dry out everything to prevent mold or damage that could affect us down the road. I was concerned it would cost us a lot or that they would try to take advantage of the situation, but we had the complete opposite experience. They were extremely economical and they gave us different options depending on how much we wanted to do/have done etc. They brought hope to the situation and we finally were able to get the situation resolved. Casey was the one who helped us, she was very professional, down to earth and relatable, she did not rush and took her time explaining everything so that we could make sure that we knew how to proceed. We feel that we absolutely made the best decision in calling SERVPRO of Mobile County over other companies, and while we hope we will not have another future situation to call them, they will be the first ones to call if it was ever needed. We would definitely recommend them. SERVPRO brought us peace of mind, they were economical, and very knowledgeable yet relatable.

C. Blackmon
Mobile

I came home from a week long trip to find a flooded bedroom. Kacie quickly dispatched a team to start the recovery. Matthew and Jessica did a great job. Thanks to you all.

Ken Bell
Mobile

SERVPRO of Mobile County has been an important choice for us. Our kitchen water filter line broke and flooded our kitchen, dining room, and den. Such a shocking experience to walk in and be walking in water! SERVPRO made a drastic situation much easier to get through. Expert service with supportive and patient care is what we received from them. I can’t imagine having anyone else handle it for us. 5 stars!!

Deborah H
Mobile

Wow I can’t express my gratitude for the owner Chris coming out to help me find the reason why my client's garage wall was containing a high moisture reading. He educated us on the climate in our garage and what smells and sight observations were normal versus those of concern. I went into this appointment thinking the worse news and expenses were going to result and luckily it was the very opposite outcome. I walked away knowing the correction needed and feeling well educated!! I can’t express how refreshing it was meeting with a company who is not there to just sell and push anything that is not necessary. 100% recommend the Mobile County Serve Pro Office!!

Rebecca R.
Mobile

SERVPRO continues to make me happy that I chose them. Their services and response time prevented more water damage. Today, their packing team was excellent. Attention to detail, skills, communication, and courtesy are exceptional... update: the work is complete, and my furniture was moved back in. The recovery was excellent, the home was immaculately after the clean team was done, now my furniture is back in the home. The move team was great! No damaged furniture whatsoever. I couldn't have asked for better service! One important detail.: My insurance company and SERVPRO was in constant contact, coordinating the effort and costs. All was covered. We are grateful to have found such an experienced and professional company... thank you

William F.
Theodore

Kevin and crew did a wonderful job!

Roy C.
Fairhope

Thank you Chrissie!  You and your team were amazing!

Shelli B.
Mobile

We called in SERVPRO and they've been great!

Jerry C.
Mobile

SERVPRO was a blessing to me and my home.  The staff was very helpful and courteous.

Pat S.
Theodore

We called SERVPRO after a water leak occurred and they came out that day. They brought us such peace of mind and after inspecting everything, they put together a plan of how to thoroughly dry out everything to prevent mold or damage that could affect us down the road. I was concerned it would cost us a lot or that they would try to take advantage of the situation, but we had the complete opposite experience. They were extremely economical and they gave us different options depending on how much we wanted to do/have done etc. They brought hope to the situation and we finally were able to get the situation resolved. Casey was the one who helped us, she was very professional, down to earth and relatable, she did not rush and took her time explaining everything so that we could make sure that we knew how to proceed. We feel that we absolutely made the best decision in calling SERVPRO of Mobile County over other companies, and while we hope we will not have another future situation to call them, they will be the first ones to call if it was ever needed. We would definitely recommend them. SERVPRO brought us peace of mind, they were economical, and very knowledgeable yet relatable.

C. Blackmon
Mobile

I came home from a week long trip to find a flooded bedroom. Kacie quickly dispatched a team to start the recovery. Matthew and Jessica did a great job. Thanks to you all.

Ken Bell
Mobile

SERVPRO of Mobile County has been an important choice for us. Our kitchen water filter line broke and flooded our kitchen, dining room, and den. Such a shocking experience to walk in and be walking in water! SERVPRO made a drastic situation much easier to get through. Expert service with supportive and patient care is what we received from them. I can’t imagine having anyone else handle it for us. 5 stars!!

Deborah H
Mobile

Wow I can’t express my gratitude for the owner Chris coming out to help me find the reason why my client's garage wall was containing a high moisture reading. He educated us on the climate in our garage and what smells and sight observations were normal versus those of concern. I went into this appointment thinking the worse news and expenses were going to result and luckily it was the very opposite outcome. I walked away knowing the correction needed and feeling well educated!! I can’t express how refreshing it was meeting with a company who is not there to just sell and push anything that is not necessary. 100% recommend the Mobile County Serve Pro Office!!

Rebecca R.
Mobile

About Us

Our History

For over 35 years, SERVPRO of Mobile County has been a family run business servicing the greater Mobile community. As a company, we are invested in the health and success of Mobile and proud of the deep bond that we have with the Mobile community. 

We understand that turning to SERVPRO, means you are often faced with water or fire damage that his disputed your home or business. SERVPRO of Mobile County will help minimize the worry, stress, and interruption that these events cause on your life. More importantly, we come to every site with the goal of making it look "Like it Never Even Happened".

Why SERVPRO of Mobile County?

At SERVPRO of Mobile County, we have the training and resources to handle any size job from beginning to end.  In addition to our mitigation and remediation services, we offer a full line of cleaning services, as well as construction services.  We have experience in handling jobs of any size and at any type of facility.  From residential homes to multi-unit residences and small offices to large industrial plants, we have seen it all and made it all “Like it never even happened.”

Our construction services mean no more dealing with multiple vendors, no more hassles with coordinating schedules, no more questions about who to call.  We streamline the process and make it as stress free as possible.  Our Job File Coordinators also act as your very own “customer concierge”.  These team members are your one point of contact and keep you in the loop with daily updates, while coordinating with your insurance company.  

At SERVPRO of Mobile, we are truly your One Stop Shop!

Commitment to the Community

We are proud to serve the people who live in the greater Mobile area and as a company have participated in multiple charity and community functions throughout the year including:

We feel strongly that local businesses should support each other.  As such, we are also members of the:

In addition, SERVPRO of Mobile has developed a number of programs to support First Responders such as Feeding Firefighters and Friday at the Firehouse, as well as our annual charity fundraiser, Crawfish for a Cause.  Over the past 7 years, Crawfish for a Cause has raised more than $50,000 cumulatively and grown to nearly 400 in attendance.  We feel that it is our duty and honor to play a vital, active role in this great community that continues to help us grow as a business.

Trained Employees

When you call SERVPRO of Mobile County, you can rest assured that you are receiving the most qualified service available.  Our team members undergo rigorous training and ongoing education to ensure they are prepared to handle any situation in a caring and compassionate manner.  In addition to IICRC training and certification, we conduct multiple forms of in-house training as well as regional training through the SERVPRO franchise program that include:

  • HeroReady Training Program
  • IICRC Training Program
  • Commercial Restoration Training Program
  • Reconstruction Training Program

Owner of SERVPRO of Mobile County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.