Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Mobile County

Our Google Reviews
(251) 633-7500
4.9
(454 reviews)

Service Areas

Mobile, AL | Prichard, AL | Saraland, AL | Irvington, AL | Satsuma, AL | Theodore, AL | Chickasaw, AL | Semmes, AL | Citronelle, AL | Grand Bay, AL | Bayou La Batre, AL | Creola, AL | Mount Vernon, AL | Dauphin Island, AL | Axis, AL | Tillman's Corner, AL | Bayleys Corner, AL | Bellefontaine, AL | Sunny Cove, AL | Wilmer, AL

Why Choose SERVPRO® for Sewage Cleanup?

Professional Sewage Cleanup & Biohazard Restoration in Mobile County

When it comes to water damage, the IICRC classifies losses into three categories based on contamination levels. Sewage backups are considered a Category 3 water loss, which means they can contain high levels of harmful bacteria, viruses, and blood-borne pathogens that pose serious health risks. Exposure to contaminated water can lead to illness, making professional cleanup essential.

At SERVPRO® of Mobile County, our team is IICRC-certified upholds all OSHA guidelines to ensure safe, effective restoration. Proper PPE, EPA-approved disinfectants, and specialized equipment are critical to safely removing sewage, preventing cross-contamination, and restoring your property.

Never attempt a sewage cleanup on your own—the risks are too high. Trust the trained professionals at SERVPRO® of Mobile County to handle the job safely and thoroughly, making it “Like it never even happened.” 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO continues to make me happy that I chose them. Their services and response time prevented more water damage. Today, their packing team was excellent. Attention to detail, skills, communication, and courtesy are exceptional... update: the work is complete, and my furniture was moved back in. The recovery was excellent, the home was immaculately after the clean team was done, now my furniture is back in the home. The move team was great! No damaged furniture whatsoever. I couldn't have asked for better service! One important detail.: My insurance company and SERVPRO was in constant contact, coordinating the effort and costs. All was covered. We are grateful to have found such an experienced and professional company... thank you

William F.
Theodore

Kevin and crew did a wonderful job!

Roy C.
Fairhope

Thank you Chrissie!  You and your team were amazing!

Shelli B.
Mobile

We called in SERVPRO and they've been great!

Jerry C.
Mobile

SERVPRO was a blessing to me and my home.  The staff was very helpful and courteous.

Pat S.
Theodore

We called SERVPRO after a water leak occurred and they came out that day. They brought us such peace of mind and after inspecting everything, they put together a plan of how to thoroughly dry out everything to prevent mold or damage that could affect us down the road. I was concerned it would cost us a lot or that they would try to take advantage of the situation, but we had the complete opposite experience. They were extremely economical and they gave us different options depending on how much we wanted to do/have done etc. They brought hope to the situation and we finally were able to get the situation resolved. Casey was the one who helped us, she was very professional, down to earth and relatable, she did not rush and took her time explaining everything so that we could make sure that we knew how to proceed. We feel that we absolutely made the best decision in calling SERVPRO of Mobile County over other companies, and while we hope we will not have another future situation to call them, they will be the first ones to call if it was ever needed. We would definitely recommend them. SERVPRO brought us peace of mind, they were economical, and very knowledgeable yet relatable.

C. Blackmon
Mobile

I came home from a week long trip to find a flooded bedroom. Kacie quickly dispatched a team to start the recovery. Matthew and Jessica did a great job. Thanks to you all.

Ken Bell
Mobile

SERVPRO of Mobile County has been an important choice for us. Our kitchen water filter line broke and flooded our kitchen, dining room, and den. Such a shocking experience to walk in and be walking in water! SERVPRO made a drastic situation much easier to get through. Expert service with supportive and patient care is what we received from them. I can’t imagine having anyone else handle it for us. 5 stars!!

Deborah H
Mobile

Wow I can’t express my gratitude for the owner Chris coming out to help me find the reason why my client's garage wall was containing a high moisture reading. He educated us on the climate in our garage and what smells and sight observations were normal versus those of concern. I went into this appointment thinking the worse news and expenses were going to result and luckily it was the very opposite outcome. I walked away knowing the correction needed and feeling well educated!! I can’t express how refreshing it was meeting with a company who is not there to just sell and push anything that is not necessary. 100% recommend the Mobile County Serve Pro Office!!

Rebecca R.
Mobile

SERVPRO continues to make me happy that I chose them. Their services and response time prevented more water damage. Today, their packing team was excellent. Attention to detail, skills, communication, and courtesy are exceptional... update: the work is complete, and my furniture was moved back in. The recovery was excellent, the home was immaculately after the clean team was done, now my furniture is back in the home. The move team was great! No damaged furniture whatsoever. I couldn't have asked for better service! One important detail.: My insurance company and SERVPRO was in constant contact, coordinating the effort and costs. All was covered. We are grateful to have found such an experienced and professional company... thank you

William F.
Theodore

Kevin and crew did a wonderful job!

Roy C.
Fairhope

Thank you Chrissie!  You and your team were amazing!

Shelli B.
Mobile

We called in SERVPRO and they've been great!

Jerry C.
Mobile

SERVPRO was a blessing to me and my home.  The staff was very helpful and courteous.

Pat S.
Theodore

We called SERVPRO after a water leak occurred and they came out that day. They brought us such peace of mind and after inspecting everything, they put together a plan of how to thoroughly dry out everything to prevent mold or damage that could affect us down the road. I was concerned it would cost us a lot or that they would try to take advantage of the situation, but we had the complete opposite experience. They were extremely economical and they gave us different options depending on how much we wanted to do/have done etc. They brought hope to the situation and we finally were able to get the situation resolved. Casey was the one who helped us, she was very professional, down to earth and relatable, she did not rush and took her time explaining everything so that we could make sure that we knew how to proceed. We feel that we absolutely made the best decision in calling SERVPRO of Mobile County over other companies, and while we hope we will not have another future situation to call them, they will be the first ones to call if it was ever needed. We would definitely recommend them. SERVPRO brought us peace of mind, they were economical, and very knowledgeable yet relatable.

C. Blackmon
Mobile

I came home from a week long trip to find a flooded bedroom. Kacie quickly dispatched a team to start the recovery. Matthew and Jessica did a great job. Thanks to you all.

Ken Bell
Mobile

SERVPRO of Mobile County has been an important choice for us. Our kitchen water filter line broke and flooded our kitchen, dining room, and den. Such a shocking experience to walk in and be walking in water! SERVPRO made a drastic situation much easier to get through. Expert service with supportive and patient care is what we received from them. I can’t imagine having anyone else handle it for us. 5 stars!!

Deborah H
Mobile

Wow I can’t express my gratitude for the owner Chris coming out to help me find the reason why my client's garage wall was containing a high moisture reading. He educated us on the climate in our garage and what smells and sight observations were normal versus those of concern. I went into this appointment thinking the worse news and expenses were going to result and luckily it was the very opposite outcome. I walked away knowing the correction needed and feeling well educated!! I can’t express how refreshing it was meeting with a company who is not there to just sell and push anything that is not necessary. 100% recommend the Mobile County Serve Pro Office!!

Rebecca R.
Mobile

About Us

Our Story

For more than 35 years, SERVPRO of Mobile County has proudly served the greater Mobile community as a family-owned and operated business. Our roots run deep here, we’re not just your local restoration company, we’re your neighbors. We’re invested in the health, safety, and success of this community because Mobile is our home too.

When disaster strikes, we know you’re dealing with more than just water or fire damage, you’re facing stress, disruption, and uncertainty. That’s why our team is here to help you every step of the way, restoring your home or business quickly and with care. Our goal is simple: to make it “Like it never even happened.”

Why Choose SERVPRO of Mobile County?

At SERVPRO of Mobile County, we offer a true start-to-finish restoration experience. From emergency mitigation and remediation to professional cleaning and full reconstruction, our team has the training, equipment, and expertise to handle any size job.

We’ve restored everything from family homes to multi-unit properties and small offices to large industrial facilities. Whatever the damage, whatever the challenge, we have the experience to make it right.

Our construction services mean you don’t have to juggle multiple contractors or coordinate schedules. We handle it all! To make the process even smoother, our Job File Coordinators act as your personal concierge, keeping you updated daily and working directly with your insurance company to make the entire experience as stress-free as possible.

SERVPRO of Mobile County is your one-stop shop for restoration, cleaning, and construction.

Our Commitment to the Community

We take pride in giving back to the same community that’s supported us for decades. You’ll find our team participating in local events and supporting organizations like:

  • St. Mary’s Home

  • ADSFR (Master Angler Sponsor)

  • Touch a Truck

  • Bras Across the Causeway

  • Boo at Bellingrath

  • American Cancer Society

  • Semmes Christmas Parade

  • Mission of Hope

We’re also active members of:

Being part of the Mobile community means more than doing business here, it means showing up, giving back, and serving others.

Our People & Training

When you call SERVPRO of Mobile County, you can feel confident that you’re getting the most qualified and caring professionals in the industry. Every team member receives extensive training and ongoing education to ensure they’re ready for any situation.

Our certifications and training programs include:

  • HeroReady Training Program

  • IICRC Certification and Continuing Education

  • Commercial Restoration Training Program

  • Reconstruction Training Program

From the initial call to the final walkthrough, you’ll experience the SERVPRO difference!

 

Owner of SERVPRO of Mobile County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.