Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Jackson and DeKalb Counties
Our Google Reviews
(256) 845-4402
4.8
(111 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
111 Reviews
4.8
Leave Us A Review
Russell Dobbins
about 1 month ago

We had our basement sump pump stop working for us. We ended up with about 4 feet of water eventually. Our insurance company recommended Servpro along with a couple of other companies. We called Servpro and they answered right away. Tyler called back and made an appointment for an estimate. When he arrived he quickly put us at ease and got down to the business of the estimate. After he was done we paid our deductible and he put us on the schedule for remediation. When the day arrived Tyler, Dennie, Drake, and a couple of other guys showed up and got right to work. The amount of things they brought up from the basement was tremendous. They filled up a 10 yard dumpster and then a 30 yard one. They then got to work cleaning the water damage up. They left numerous fans running and a few dehumidifyers running in order to dry the basement. We can't be more pleased with the work they performed and would easily recommend Servpro for any water remediation.

Diane
2 months ago

Very professional and knowledgeable! Although I didn’t end up needing their services, they were incredibly helpful and took the time to answer my questions. If I ever need restoration services in the future, they will definitely be my first call!!

City Racoon6000
3 months ago

Great company! Tyler Arnold, Business Consultant Manager always so polite when he comes by our office we appreciate the information provided.

Tammy Crump
3 months ago

We appreciate Tyler, he did a great job at explaining and was for knowledgeable about what we needed. Thank you Servpro and Tyler!

lawana pollitt
3 months ago

I went through alot when it came to the fire in my home..Not knowing which way to go..Then I was told to call SERVPRO..and im so so glad I did. The first person to come out was..Tyler he was the best sweetest person ever took me on a journey with Servpro what to expect. Then the crew that worked on my home for three days..They were simply awesome..They answered ever question I had. They would stop what they were doing just to make sure I knew what to expect..Josh,Drake, and Dennie keep up the good work. They are truly what gentlemen are made of. Thank you SERVPRO for having thses good people on board..They help take alot of my fears away..I'll definitely use this company AGAIN! Lawana Pollitt

Jason Foster
5 months ago

Drake Kelley, Denny, Josh Phillips & Charles Head were an awesome team. They were very helpful and courteous while working on our kitchen.

dc murphy
5 months ago

Great job

Grant Walter
5 months ago

Great service even better people

Margaret Gross
5 months ago

Great people

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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