Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Wausau
Our Google Reviews
(715) 370-7181
5.0
(50 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
50 Reviews
5.0
Leave Us A Review
Pamela Salisbury
4 days ago

Like it Never happened is Right!! We had a tree fall on our garage on the peak. Andrew came out and reinforced the boards and replaced the roof and shingles and I can't see where it was even damaged! Im impressed with Servepro!!

Therese Lockery
8 days ago

The Servepro team - Brett, Tony, Jason, and Brandon did a wonderful job in remediating our water damage. They explained what they were going to do and then kept me up to date at all times throughout the process. They were very respectful of the house and the furnishings, and I would definitely recommend this team.

Ami Mechling
18 days ago

We had duct cleaning done and it was exceptional! Joshua and Jason were just incredible. We had previously gone through another company and it was very interesting to see how Serpro does it right comparatively. We couldn't be happier.

Ryan Lee Schuppler
18 days ago

A pipe burst in my wall last November and flooded my whole house, which was definitely a bad time of year to be having to live in a hotel for a bit but the folks at Servpro of Wausau made it as painless as humanly possible!! Brett Nelson and crew were definitely easy to work with and even though I hope to never have to use them again personally, I would if I had to and I would highly recommend them to any of my friends or family!! Again, kudos to the entire Servpro of Wausau crew!!

Tammy Woller
about 1 month ago

Tristan was very helpful and you can tell he genuinely cares about what he does.

Ken Moberg
about 2 months ago

Eric was prompt, professional and courteous. He explained what he was doing all along the way and gave us confidence in his evaluation of the situation. I highly recommend him and the company he represents.

Zeke Koski
about 2 months ago

Very impressed with the information, helpfulness and service provided by Tracy (office) and Eric (Estimator). Very highly recommended!

Barbara Buss
3 months ago

A sewer backed up into our condominium’s central utility building and contaminated the walls, floor and critical equipment including water pipes and valves. This resulted in the shutdown of six units, three of which are expecting weekend guests. We called ServPro on the recommendation of our plumber and explained the urgency of the situation to Eric, their Project Estimator. He checked with Barry, part owner and Restoration Technician, who had several jobs lined up. Given our predicament, however, he made time for us and was on the job in two days. Thanks to ServPro our weekend plans are back on track.

Katie Gruber
3 months ago

We were so thankful to Josh, Tony, Tristan, Jason, Eric and Jordan for their fast and efficient response to our office flooding. They took a very overwhelming situation for us and walked us through the process with such reliable professionalism.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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