A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Wausau

Our Google Reviews
(715) 370-7181
5.0
(40 reviews)

Need Odor Removal?

You only have one time to make a first impression.  Can you recall a time you went into a public bathroom, only to turn around and never go back?

That unpleasant odor left a lasting impression. It’s no different in your home or business.  Unpleasant odors can wreak havoc and cause an array of emotions.  By understanding the causes of odors, implementing ways to prevent them, along with using natural deodorizers and cleaning techniques, SERVPRO can create a fresh and welcoming atmosphere.

Keys in preventing unwanted odors.

  • Identify the source of the odors. It may be something simple as your garbage cans, a carpeted area that a pet had an accident on, your garbage disposal, unwanted pests, etc.
  • Proper ventilation such as exhaust fans, ceiling fans to provide circulation of stagnant air can be helpful in preventing bad odors.
  • Deep Cleaning done periodically can be helpful in preventing odors. Regular cleaning of heavily used or trafficked areas along with professional cleaning every so often can help as well.
  • Using natural deodorizers and odor specific solutions in your cleaning practices can be helpful as well.
  • Preventative measures in regard to discarding of waste and materials that could off gas or making sure that humidity levels and temperatures are at acceptable levels can be very helpful in preventing troubling odors as well.

If you or someone you know experiences an odor that just won’t leave.  Call SERVPRO of Stevens Point at 715-544-4855 to help.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

We were gone overnight to Madison and came home the following morning to a water soaked home. It was a Saturday & we panicked…WHO DO WE CALL?!?!? Contacted SERVPRO & Shawn w his team:Taber, Will & Joe responded within 1/2 hr. They were amazing: stabilized the situation & began to dry out r home and will be r company throughout the reconstruction. They genuinely care about us & we thank the Lord for their company. 

Pam
STEVENS POINT

I can't say enough about this 5 star company and it's high quality employees, Brett, Tony and the unsung hero in every successful and well run office..MaryJo...who worked directly with us throughout this entire process.

Karen
STEVENS POINT

They got my situation under control in one day and mitigated in 3 days which relieves stress. Also they have the right equipment

Glen
Eagle River

I would give SERVPRO 10 stars if I could! We had a dishwasher install gone wrong and our finished basement had significant water damage. I called SERVPRO and they were here the next day to dry everything out. They were extremely responsive and came every single day to check on the drying process in the kitchen and basement. They were extremely flexible with scheduling the repairs. Looking at the finished project, you’d never know we had any sort of damage at all. All of the staff is very professional and friendly. If you have water damage, they are the ones to call!!

Ashley
Bancroft

They are simply the best mitigation / restoration company in Central Wisconsin and it isn't even close. I have dealt with every company in Central Wisconsin many times as an adjuster and nobody provides the spot on services that SERVPRO of Stevens Point, Wausau, and Marshfield does. They are a one stop shop that gets jobs done. The work on my property was great! In our area they are the only serious choice when it comes to insurance claim work.

Kevin
Stevens Point

I have never had a company treat me as well as SERVPRO. I had frozen pipes last winter and the crew went above and beyond to make my spare bedroom and laundry room look so much better than it did before the damage. The crew didn't hesitate to move furniture to different rooms when asked. I am so pleased, I tell everyone about SERVPRO. They are DEFFINATELY a "class act"!!!

Vicki
Merrill

SERVPRO responded immediately and took action to pump out the flood in my basement. Highly recommend. Very professional and made sure everything went smoothly. Very polite.

M.S.
Stevens Point

We had water damage that came from our second floor and went all the way down to our basement. SERVPRO helped us out immediately and was there for us each step of the way in the remodeling process. Every one of their team members were kind and professional. Highly recommend.

Joshua
Plover

Five star all the way! I would highly recommend SERVPRO. A water pipe broke in our basement over the weekend. Jamie stopped in to check the damage. SERVPRO is an excellent organization with exceptional customer service. He was very informative with helpful tips on drying out the basement. Jamie went above and beyond giving us peace of mind in a crisis situation.

Bill
Wausau

About Us

SERVPRO of Wausau understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Wausau specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Wausau can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Wausau.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brice W. & Barry J. Nelson
Brice W. & Barry J. Nelson
Owners of SERVPRO of Wausau

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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