Meet Our Team

As General Manager for our Minnesota and Wisconsin locations, Thomas drives performance, builds strong teams, and ensures consistent service standards across both markets.

Tray serves as a Crew Chief, leading mitigation projects from start to finish. He oversees on-site operations, ensures proper restoration procedures are followed, and keeps projects moving efficiently.

Carissa serves as our Shared Services Manager, focused on maintaining consistency, accuracy, and quality across all restoration projects. She ensures every job meets IICRC standards and company guidelines while keeping documentation thorough and compliant. Carissa’s dedication to precision and process excellence supports our team’s commitment to reliable, high-quality results.

Ashley is our Construction Coordinator, ensuring projects stay organized and communication flows smoothly between customers, crews, and insurance providers. She oversees scheduling, documentation, and client updates with professionalism and care. Known for her friendly approach and strong customer service skills, Ashley helps make each project efficient and worry-free.

Melissa is our Job File Coordinator keeping track of all the details in each job between the crew and adjustors.

Becky is our Finance Manager, dedicated to accuracy, transparency, and great customer service. She oversees billing and financial coordination for every project, ensuring customers understand each step of the process. With her organization and attention to detail, Becky helps keep projects running smoothly behind the scenes.

Alex is a Crew Chief, providing dependable leadership and hands-on expertise on restoration job sites. He oversees daily mitigation operations, ensures proper safety and cleaning procedures are followed, and supports technicians in delivering high-quality results.