Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Rock County
Our Google Reviews
(608) 754-7202
4.5
(56 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
56 Reviews
4.5
Leave Us A Review
Donna Galbrecht
7 months ago

Their are not enough stars on your site to let you know how amazing & wonderful your employee's are. They come in with respect & help to clean up any mess that is put before them. They showed only love, concern & to do what was needed plus above & beyond. They treated myself, my home & "- my things" as all valuables & treasures. They cleaned, cleaned again & wrapped items with such love & care. The time they spent was professional, . loving & caring that eased this fire damage tragedy into a response that it will be OK, it can be cleaned, replaced & gave their own heart & soul to make it whole once again. I will forever be indebted to them for being my angels of mercy & taking total care of me , my home & all my things. Denise, Brandin, Jay, Greg & Dahlton you will forever be in my heart with love & respect.

Brad Nelson
10 months ago

Greg Lory delivered excellent customer service during a fire damage restoration project on my duplex in Beloit, WI. He provided prompt and efficient communication throughout the whole project. He kept my tenant and myself up to date on what was going on and what is expected. It made my life much easier during a stressful time. I would highly recommend this company and Greg to take on any services you may need. Thanks again!

joan topham
over 1 year ago

Briyce, shawn and Rocky need a raise!! They have been wonderful! Super professional and efficient! Couldn't have asked for better at such a challenging time in our life. Thanks guys!

Judy Nicholson
almost 2 years ago

We had a lot of damage at our place due to the tornado in June and had Servpro handle the work. Thanks to Greg, who stayed on top of all the repairs and communicated with us very well, the work was completed to our satisfaction. Greg did an outstanding job.

Sharri VanAlstine
about 2 years ago

Dana and Bubba and the rest of the crew were great. They were thorough and kind and helpful when I didn’t know what I was doing after a fire in my home. They cleaned carefully, and answered all of my questions. I really appreciate all of the Servpro group for their help and guidance going through this process.

Jessica Hopper
over 2 years ago

Denise and her team at ServPro of Rock County are amazing. Thorough, efficient, and quality cleaning are standards for them. They go above and beyond to partner with you, whether it’s noting repairs, adjusting for unexpected emergency cleaning, or keeping an eye out for safety. We love working with them regularly to ensure our campus is safe, clean, and ready for camp. We are so grateful for all they do for us!

Laurie Felder
over 2 years ago

Christian and Denise and team were thorough, professional and kind. Great people to address my water leak issues!

Barb Reilly
over 2 years ago

I can’t say enough about the promptness and courtesy of the entire staff after rain got into my basement saturating my carpet and overflowing into the cement part of my basement. Christian and Brandon were amazing when they arrived for cleanup. They were in and out quickly and followed up over the next three days checking on the equipment they had left behind to complete the dry out process. Christian in particular was outstanding on his return visits. Highly recommend this company based on service received.

Robert Nottestad
over 2 years ago

We experienced a 15,000 square foot water loss due to a sprinkler pipe busting in our homeless veterans program. ServPro showed up quickly with their equipment and began mitigating our loss. They also took the lead with the insurance company and quickly began working on getting our veterans back into their space. It was a major undertaking with many moving parts and complications. They adapted and overcame each with relative ease. I was toughly impressed with abilities in both water remediation and general construction to get it back to "like it never even happened." Dahlton, Denise, Bubba, Christian, and Brice showed up on a Friday night right after we called and jumped right into it. From the first night until the final clean up, they each were geared toward customer satisfaction and making sure that we were happy with each room and each piece of property in the entire area. They methodically cleaned and constantly communicated and received feedback. Dahlton kept us in the loop on every detail of the remediation and final clean up. He handled everything the exact way we wanted. Tim oversaw most of the construction and insurance negotiating marvelously. We could not be happier with the process or the results with our physical building as well as their hands on involvement streamlining the process with the insurance company. Most of all they are just great people! Thank you all so much! Our staff and our veteran's truly appreciate you going over and above!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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