Meet Our Team

Thomas leads our Minnesota and Wisconsin operations with a strong focus on commercial restoration, large loss response, and consistent service excellence. As General Manager, he drives team performance, oversees emergency recovery efforts, and ensures every residential and commercial project is completed with professionalism, urgency, and care.

Dakota leads restoration crews on residential, commercial, and large-loss projects with a focus on organization, safety, and efficiency. As a Crew Chief, he ensures mitigation and cleanup work is completed to SERVPRO standards while supporting customers through fire, water, and storm recovery.

Carissa is our Shared Services Manager, ensuring every restoration project meets our strict quality standards and stays compliant with IICRC guidelines. She oversees job documentation, process accuracy, and performance reviews to maintain consistency across all projects. With a strong eye for detail and a commitment to excellence, Carissa helps keep every job on track, on budget, and up to our professional standards.

Alex oversees restoration teams on residential and commercial job sites, ensuring fire, water, and storm damage projects are completed safely and efficiently. As a Crew Chief, he brings steady leadership and quality workmanship to every cleanup and recovery effort.

Ashley is our Construction Coordinator, dedicated to providing outstanding customer service throughout every phase of the restoration and rebuild process. She serves as the key point of contact for clients, ensuring clear communication, accurate scheduling, and smooth project coordination. With her strong organizational skills and customer-first approach, Ashley helps make every project experience seamless.

Tray leads restoration projects for residential and commercial properties, guiding his team through fire, water, and storm damage cleanup with precision and professionalism.

Nick is our Senior Construction Project Manager, combining extensive construction experience with IICRC certification to deliver projects that meet the highest standards of quality and efficiency. He oversees each restoration and rebuild with a strong focus on detail, craftsmanship, and budget management—ensuring every project is completed on time and within scope.

Amare supports fire, water, and storm damage mitigation efforts with strong attention to detail and care. As a Restoration Technician, he helps ensure each residential and commercial cleanup is completed thoroughly, safely, and to SERVPRO standards.

Melissa is our Job File Coordinator, ensuring every detail is accurately documented and organized. She maintains clear communication between customers, adjusters, and insurance providers to keep the claims process smooth and transparent. With her strong attention to detail and commitment to customer service, Melissa helps ensure every job runs efficiently from start to finish.

Becky is our Finance Manager, dedicated to providing accurate billing and exceptional customer service. She ensures each project is managed with transparency and attention to detail, helping clients navigate the financial side of restoration with confidence. Known for her professionalism and approachable nature, Becky works closely with customers to make the billing process clear, efficient, and stress-free.