Emergency Water Extraction & Structural Drying Services

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SERVPRO of Gig Harbor / North Tacoma and Mason County
Our Google Reviews
(253) 851-6711
4.5
(32 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
32 Reviews
4.5
Leave Us A Review
Wendy Nearhoff
almost 2 years ago

Incredible company with wonderful people! Nexus Electric has partnered with our local Serv-Pro for years and recently began working with the Gig Harbor location, and the experience has been seamless. Everyone we've interacted with has been fantastic!

Alyssa Holstrom
about 2 years ago

Serv Pro of Gig Harbor was quick, professional, and thorough. I called them in regard to my bathroom flooding and they did a great job explaining the process and completing the work. We highly recommend this service.

Alan and Clarissa Solomon
over 4 years ago

I cannot recommend Servpro gig harbor highly enough! We are building a house, and for multiple reasons beyond our control, our build kept getting pushed out. By the time we finally broke ground and got the framing done, it was October. Unfortunately, the roofers took an entire month to finish putting the roof on, and by that time, the whole house was sopping wet. Add another month for the siders to finish, and even our builder was commenting on how bad the mold smell was. It was growing EVERYWHERE! This was exactly the circumstance we were trying to avoid, as my husband suffers from mold toxin illness. We called Servpro to see what could be done, and they came up with a plan that I am happy to say worked beautifully. They fogged the entire house and crawlspace heavily to eradicate the mold, and put as many dehumidifiers and fans in as our limited electricity would allow. They even came back out to spray a section in our labyrinth of a crawlspace where the fogging couldn’t reach. They had some difficult circumstances to navigate, but they always figured out a way to get the job done, and to do it well. We are beyond thankful that they were able to save our house from the mold. They helped us navigate a nightmare situation and afforded us the peace of mind that our new home won’t make anyone sick.

Pat Holmes
over 4 years ago

After discovering an "in the wall" leak, we contacted this company. They were amazing. They were out to the residence by the next day and the work was completed on time. We were especially impressed by their knowledge of what to do and how to navigate the insurance claim since we were inexperienced in dealing with this kind of mess. They were helpful at every stage and treated us like a valued family member from the first contact until the last bill was paid. We had used this company before for standard carpet cleaning (both carry-in and wall-to-wall at a residence), they have always exceeded our expectations.

Robbie Miller
over 4 years ago

We recommend SERVPRO if you need water/mold mitigation. The entire team was so helpful as we recovered from a leak on the exterior of our home, where the source of the rainwater was difficult to locate. They were responsive in their communication and made it easy to coordinate around our schedule for our three children and other work going on at our house. Their estimate was very reasonable. They kept us well informed throughout so that we understood the process at each step.

Butter Toast
about 5 years ago

Prompt, thorough, kind, knowledgeable, great follow-through. What a relief to get good service. The Gig Harbor branch is excellent. Highly recommend.

Miriam Battson
almost 6 years ago

Servpro of Gig Harbor/N. Tacoma was prompt, thorough and professional when they assessed the water damage in the downstairs family room when a pipe burst upstairs. They eased this potential nightmare by finding unseen areas that also needed drying out. These professionals were courteous, provided a terrific explanation of the process and were a pleasure to work with. Our insurance company was pleased to work with them as they are known for the quality of service and thoroughness for each project.

Joe Carman
about 6 years ago

So impressed on all counts. Fast, thorough, patient explanations, top quality equipment, billing, took all of the frustration out of the experience. Model business and service. While I hope to never need them again, good to know they're there if we need them any day/time!

Dave Shin
over 6 years ago

My business had a leak that caused water damage to a third of my office. Servpro's professionalism and expertise help turn a water nightmare into a major inconvenience. Within 3 days, we were back up and running again, and although we're still repairing our office, Servpro is easily the best company I have had to work with during this terrible disaster.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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