About Us
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SERVPRO of Gig Harbor / North Tacoma and Mason County
About Us
SERVPRO of Gig Harbor/North Tacoma understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Gig Harbor/North Tacoma specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Gig Harbor/North Tacoma can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Gig Harbor/North Tacoma. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
The Betcher Family purchased the franchise in 2005. They are now a second generation run company. Son Matthew Betcher began as a water technician, moved up to fire estimator, and now owner. Matt continues to run the company by SERVPRO standards, also adding a sense of newness in ownership. We know that change is good and change is needed to propel our companies growth. Allow us to service your home or business office in your time of need. Trust in a company and service that is consistently perfecting its process since 1967.
Service Area
Certifications
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRT - Carpet Repair & Reinstallation Technician
- ASD - Applied Structural Drying Technician
- UFT - Upholstery & Fabric Cleaning Technician
- CCT - Carpet Cleaning Technician
Affiliations
- BOMA golf tournament
- Gig Harbor Swing for a Soldier Golf Tournament
- SERVPRO Scramble, benefiting the American Cross
- Gig Harbor Chamber of Commerce
- Institute of Inspection, Cleaning and Restoration
- Building Owners and Managers Association
- Shelton Town Expo
- Relay for Life of North Mason
- Shelton Chamber of Commerce
- Relay for Life of Gig Harbor
- Maritime Festival
- Belfair Christmas Parade
- North Mason County Chamber of Commerce
- Peninsula Emergency Preparedness Coalition Fair
- Gig Harbor Beer Festival, benefiting Gig Harbor Kiwanis Foundation
- Mason General Hospital Golf Tournament, benefiting the Mason General Hospital Foundation
What our
customers are saying
SERVPRO staff went above and beyond in explaining the process. Wish we had called sooner!
I've used SERVPRO once before and always will!
I had water from my refrigerator that flooded my hall and kitchen. SERVPRO came out right away. Chris and his team were great!
Very Professional and Efficient and well-run!
I want to tell you how awesome my windows look!! Steve and Makayla did a fantastic job. My windows were in really bad shape. They look like new after they got done with them. I will definitely recommend SERVPRO to everyone. Also, they deserve a raise!!!
We had a water damage as a result of an overflowed toilet in my master bathroom. Family of five, facing displacement, I was STRESSED.
I had no idea where to turn. My Insurance Company said SERVPRO was a good company. That’s where I met Dave and team! Within moments of placing the call, SERVPRO called me to quickly schedule a crew to clean up the water. No time was wasted, stopping the damage and making my home safe was the priority. The mitigation crew cleaned up the damage and sectioned off any area of potential harm. They were quick but very attentive and patient. They took the time to explain exactly what they there doing and WHY and what came next. Once that process was complete, they smoothly transitioned me into the repair portion of the job. From beginning to end the General Contractor, Dave McCormick, kept me well informed along the way and was able to do so without overwhelming me with needless details about the project. He was amazing at handling all the behind the scenes work that obviously goes into repairing a home requiring weeks of restoration without me feeling pressure or concern. I always felt like whatever was happening Dave had it covered. I’ve worked with a number of managers in my career and Dave simply excels at multi-tasking and flawless execution. His management style was also evident in the crew he dispatched as they were repeatedly kind, considerate and efficient. Many a times they went above and beyond.
I was extremely satisfied with my experience with SERVPRO. The end product was stunning and truly was "Like it never even happened." Great team, great work. Thanks for everything.
While seeking help to clean up mold on the interior of a car, we discovered that every place we called, including the main SERVPRO number, do not perform such a service. However, even though SERVPRO does not normally provide Mold Remediation/Cleaning from vehicles, we contacted Matt and Nicole Betcher of SERVPRO of Gig Harbor/N. Tacoma and they chose to put the “norm” aside and took the time and energy to not merely provide answers to my questions over the phone, but set up an appointment and subsequently showed up at our residence to assess, evaluate and recommend proper clean up and remediation of the mold in the car.
From beginning to end, Matt and Nicole were not only very encouraging and respectful towards me, listening carefully to everything I was saying, but they also provided easily understood answers to all my questions regarding their policies and safety procedures, guiding me through the maze of the cleanup process, making it clearer to understand, not just to accomplish a successful cleanup, but also ensuring my safe health which is paramount to them both as well as to my wife and I. We value their respect of us, not putting us down or causing us to feel anything other than cared for, and we appreciate their honesty and candor with us every step of the way.
As someone who understands pride, integrity, honesty and good service as a Military Veteran and a former Police Officer, I most highly recommend Matt and Nicole Betcher and their company, SERVPRO of Gig Harbor/N. Tacoma, to anyone who has need of a professional, passionate, sincere and highly efficient team to help you with any clean up issues you may have in your home or office. They are great to work with and I will most definitely be utilizing their services again should they be required in the future.
Thank you for all your help with my rental house. You have a great staff!
Family owned and operated company with knowledgeable and friendly staff! Nicole and her team clearly communicate throughout, making the process an easy and pleasant experience. Highly recommend!
SERVPRO staff went above and beyond in explaining the process. Wish we had called sooner!
I've used SERVPRO once before and always will!
I had water from my refrigerator that flooded my hall and kitchen. SERVPRO came out right away. Chris and his team were great!
Very Professional and Efficient and well-run!
I want to tell you how awesome my windows look!! Steve and Makayla did a fantastic job. My windows were in really bad shape. They look like new after they got done with them. I will definitely recommend SERVPRO to everyone. Also, they deserve a raise!!!
We had a water damage as a result of an overflowed toilet in my master bathroom. Family of five, facing displacement, I was STRESSED.
I had no idea where to turn. My Insurance Company said SERVPRO was a good company. That’s where I met Dave and team! Within moments of placing the call, SERVPRO called me to quickly schedule a crew to clean up the water. No time was wasted, stopping the damage and making my home safe was the priority. The mitigation crew cleaned up the damage and sectioned off any area of potential harm. They were quick but very attentive and patient. They took the time to explain exactly what they there doing and WHY and what came next. Once that process was complete, they smoothly transitioned me into the repair portion of the job. From beginning to end the General Contractor, Dave McCormick, kept me well informed along the way and was able to do so without overwhelming me with needless details about the project. He was amazing at handling all the behind the scenes work that obviously goes into repairing a home requiring weeks of restoration without me feeling pressure or concern. I always felt like whatever was happening Dave had it covered. I’ve worked with a number of managers in my career and Dave simply excels at multi-tasking and flawless execution. His management style was also evident in the crew he dispatched as they were repeatedly kind, considerate and efficient. Many a times they went above and beyond.
I was extremely satisfied with my experience with SERVPRO. The end product was stunning and truly was "Like it never even happened." Great team, great work. Thanks for everything.
While seeking help to clean up mold on the interior of a car, we discovered that every place we called, including the main SERVPRO number, do not perform such a service. However, even though SERVPRO does not normally provide Mold Remediation/Cleaning from vehicles, we contacted Matt and Nicole Betcher of SERVPRO of Gig Harbor/N. Tacoma and they chose to put the “norm” aside and took the time and energy to not merely provide answers to my questions over the phone, but set up an appointment and subsequently showed up at our residence to assess, evaluate and recommend proper clean up and remediation of the mold in the car.
From beginning to end, Matt and Nicole were not only very encouraging and respectful towards me, listening carefully to everything I was saying, but they also provided easily understood answers to all my questions regarding their policies and safety procedures, guiding me through the maze of the cleanup process, making it clearer to understand, not just to accomplish a successful cleanup, but also ensuring my safe health which is paramount to them both as well as to my wife and I. We value their respect of us, not putting us down or causing us to feel anything other than cared for, and we appreciate their honesty and candor with us every step of the way.
As someone who understands pride, integrity, honesty and good service as a Military Veteran and a former Police Officer, I most highly recommend Matt and Nicole Betcher and their company, SERVPRO of Gig Harbor/N. Tacoma, to anyone who has need of a professional, passionate, sincere and highly efficient team to help you with any clean up issues you may have in your home or office. They are great to work with and I will most definitely be utilizing their services again should they be required in the future.
Thank you for all your help with my rental house. You have a great staff!
Family owned and operated company with knowledgeable and friendly staff! Nicole and her team clearly communicate throughout, making the process an easy and pleasant experience. Highly recommend!